Very upsetting day today......my poor z =[

MacCool

Back up a sec...

On my auto insurance policy, the first page is the declaration page. It clearly defines what the policy is, what the limits are, and what it covered. There's no fine print about it. They send me a new one every 6 months. Proving "comprehensive" or "other than collision" coverage is a simple matter. The company has a record of it, I have a record of it. Damage due to fire/theft/flood is not in the "fine print", it's in the coverage description in big bold letters under the heading "Comprehensive Coverage - What is covered". This isn't a case of Progressive trying to get out of coverage by "redefining" what is covered, it's a matter of whether the OP actually bought the coverage.

It's true that most finance companies/banks, and leasing companies require some sort of comprehensive coverage, but not all do, and they don't always check, and if they do they often miss stuff like that.

Everybody wants to jump on the insurance company here. I'm no big fan either and I'm very sympathetic to the OP's loss, but his difficulty in coming up with proof of comprehensive coverage is telling. Most current declaration page. It's all he needs. Or all they need.