Will Nissan North America help?

Jason · 05-20-2010, 01:50 PM

glad you learned something from the situation. you might have had a better chance getting a complimentary bottle of touch-up paint (a $10-$15 value) for the chip. asking them to remove and repaint the entire part is a bit overkill.

i don't blame you for missing the chip. i've bought several cars in my life and i always prepare to look at every millimeter of the car. i usually end up rushing the inspection from the excitement. but at the end of the day, you have to put yourself in their shoes. i wouldn't give you $600 after coming back to me with several miles. i might throw in the touch-up paint as a courtesy, but that's it. there's no way to prove it was there while it was in their possession.

if it was so small that you didn't notice it when you took delivery, no one but you will know it's there with a good chip repair.

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05-20-2010, 01:50 PM	#1 (permalink)
Jason Enthusiast Member Join Date: May 2009 Location: Florida Posts: 309 Drives: Nissan 370Z Rep Power: 18	glad you learned something from the situation. you might have had a better chance getting a complimentary bottle of touch-up paint (a $10-$15 value) for the chip. asking them to remove and repaint the entire part is a bit overkill. i don't blame you for missing the chip. i've bought several cars in my life and i always prepare to look at every millimeter of the car. i usually end up rushing the inspection from the excitement. but at the end of the day, you have to put yourself in their shoes. i wouldn't give you $600 after coming back to me with several miles. i might throw in the touch-up paint as a courtesy, but that's it. there's no way to prove it was there while it was in their possession. if it was so small that you didn't notice it when you took delivery, no one but you will know it's there with a good chip repair.