05-18-2010, 06:21 PM
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#5 (permalink)
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Enthusiast Member
Join Date: Jan 2009
Location: Australia
Posts: 438
Drives: Mazda mx5 2007 6sp m
Rep Power: 18
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Quote:
Originally Posted by Dembflyr
Long story short, I picked up my car in Connecticut on April 2nd at about 2pm. I hopped in and drove about 50-60 miles away to a friends house. I live in Indiana and drove the car home the next day.
As soon as I got out of the car, I was looking back at it and noticed a chip on the rear fender (I will post the pic as soon as I can, using my iPhone to post)
I immediately snapped a pic and emailed the salesman. Well here we are 6 weeks later and after it goes up the chain I am told, that I must have done it because their detailer is the best and would have noticed it.
They told me that my $500- $600 estimates are too much.
The conversation did not end well with the manager basically calling me a liar and that I was "badgering them".
Does anyone have experience dealing with Nissan North America directly?
I am pissed and will take this as far as necessary.
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Mate, come on you really can't be serious. First of all you should have checked the car before leaving the dealership and secondly it could have happened on your 50 odd mile journey back. Really! Blame yourself.
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