One of our forum members getting screwed over by a dealership

[Isamu]

My insurance is doing well, they actually were cool with me sending my car to a shop of my choosing. As of now, my insurance is paying out, and will go after their insurance.
I still do not feel whole as the dealership is responsible for this, and they are getting away with it. I might just have to go to the owner solo, since I still haven't gotten any letters or written statements from any technicians.