Vendors burning forum members.

[chrismau808]

Originally Posted by birdman71

No problem, And you're right about a company like amazon having good customer service and communication; that's due to them having complete service departments just for a certain type of call. Vendors like these are like a 5-10 man crew if that.
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I don't know how to quote multiple post, but by your explanation to me, amazon would be a vendor. But I understand what you are saying, i just disagree...somewhat. To me vendor and company is same same...but different lol. I'm sure if you asked the owner of one of these 5-10 man crew what he does, he will more then likely say something like...i have/run my own company, and not like...i am a vendor. So to me they are same same. But I do understand the point you were making and the difference between them.

Also, I'm only speaking about the experiences with some companies that i've dealt with, couple bad apples, most have been great. And I guess i'm referring to the companies that make their ****(or say they do) and not the ones that sell another companies products.

But again to me its understandable if parts are coming overseas...to a point. But with the US based companies, like 1 for me is Aerojacket, they only make what like 6-10 products? And it seems like i'm the last guy from this forum to order from them, they can't be too busy to make my part or to even respond, why should it be acceptable to wait months for a product they told me would be done real quick if i ordered frp. So imo why are the US based companies that make their own parts not making/stocking the parts they sell, it shouldn't be made to order every time, they are not a restaurant. I mean hell some of them are releasing new products available for order when there are people still waiting on old product that's been paid for. To me that's shady. Take orders for **** when you are several months behind on orders you already have. Make my ****.

I just noticed this subject makes me say **** a lot. By **** I mean parts, and by parts I mean something you won't receive for several months after you order. Again i'm only speaking about the couple rotten apples i'm dealing with and not all the other companies that I haven't dealt with.

Now I need to go and try to decide if i want to wait for a carbon Fujimura or Ings front lip, cause i'm sure no one has them in stock. Guess ill check the vendor classifieds.

[birdman71]

Originally Posted by chrismau808

I don't know how to quote multiple post, but by your explanation to me, amazon would be a vendor. But I understand what you are saying, i just disagree...somewhat. To me vendor and company is same same...but different lol. I'm sure if you asked the owner of one of these 5-10 man crew what he does, he will more then likely say something like...i have/run my own company, and not like...i am a vendor. So to me they are same same. But I do understand the point you were making and the difference between them.

Also, I'm only speaking about the experiences with some companies that i've dealt with, couple bad apples, most have been great. And I guess i'm referring to the companies that make their ****(or say they do) and not the ones that sell another companies products.

But again to me its understandable if parts are coming overseas...to a point. But with the US based companies, like 1 for me is Aerojacket, they only make what like 6-10 products? And it seems like i'm the last guy from this forum to order from them, they can't be too busy to make my part or to even respond, why should it be acceptable to wait months for a product they told me would be done real quick if i ordered frp. So imo why are the US based companies that make their own parts not making/stocking the parts they sell, it shouldn't be made to order every time, they are not a restaurant. I mean hell some of them are releasing new products available for order when there are people still waiting on old product that's been paid for. To me that's shady. Take orders for **** when you are several months behind on orders you already have. Make my ****.

I just noticed this subject makes me say **** a lot. By **** I mean parts, and by parts I mean something you won't receive for several months after you order. Again i'm only speaking about the couple rotten apples i'm dealing with and not all the other companies that I haven't dealt with.

Now I need to go and try to decide if i want to wait for a carbon Fujimura or Ings front lip, cause i'm sure no one has them in stock. Guess ill check the vendor classifieds.

Now that you mention it Amazon would be a vendor but has a company size staff if we are to keep to the differentiation between vendor and company.
I agree with having the vendors have the parts in stock, but sadly just doesn't work that way with the amount of orders they receive. Doesn't change the production time of the part either

I don't know if you have seen this, but if Aerojacket isn't on you list of bad apples... ADD IT

Aerojacket told me that my CF type 3 duckbill I purchased from them would be done and delivered to me personally (he used to have his shop about 5 mins away from where I live) and it would be about 2-3 weeks. Waiting 2 and a half months for that piece. It was ordered in the summer last year about June-ish time. So major sale pile ups were not an issue. Aerojacket is known for this type of business now.

major issue with AEROJACKET.... anyone heard from them lately or had similar issue??

That is why I go with Fly 1 Motorsports. Even though, between my CF RS1 Fenders and CF SS hood, I waited roughly 4 months, due to big order buildups from Black Friday and Cyber Monday discounts in late 2015, Lohit was still great with responding. Even if there wasn't a change in progress, he would still let me know that he checked up on it, but there just wasn't a change in status of the order yet. You seldom hear any bad reviews about Fly 1 Motorsports in their customer service. A few times there have been people on this forum that have had a damaged product through shipping from Fly 1 and the buyer, but Lohit is most helpful when it comes down to options and how to go about the defect.

Fujimura and INGs are both very good companies, Make sure to look at the differences between a replica and authentic if you are looking into that part of the product, usually you can tell by Vendor. For example Bulletproof Automotive uses (for the majority) Authentic parts. I had a replica INGs front lip on my Z for a while, but due to no road in Socal being lowered car friendly I decided to remove it until I got my new front bumper.

[Pearl zed]

It would be great to have some sort of sticky about our buying experiences.. rjm clutch pedal and z1 have been great. Good communication from them for me. Others not so much ..

[Pearl zed]

And RJM is a one man show so no excuses because it a small outfit..He is attentive and honest.