HELP!Fly1 Motorsports cheated their customer.

lionellocke · 04-17-2016, 08:47 PM

Thanks a lot for everyone in this forum.
**I have got the refund from Fly1 Motorsports**

I never complain about the long lead time or high restocking fee.
The problem is that after Lohit agreed with my refund but he didnt give me my refund until now.

I ordered RS1 fenders from fly1 motorsports (order #00244) through their website on 12/28/2015, about 4 month ago. Before ordering, I asked about the wait time. Lohit told me that the maximum is 4 weeks for those fenders.
123.jpg

About 2 months ago,on 2/19/16, I send an email asking about how is my fenders. Lohit told me 2 weeks to go. However, I could not receive them anymore because I was leaving US at that time. So I asked him about canceling the order for me.
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33333.jpg

He agreed to refund but -50% from my initial payment as the restock fee and I agreed with him as well.

He asked my paypal and told me he will send my 50% initial payment with shipping fee, a total of $440 through paypal within a week. The last email Lohit sent me is on 3/2/15, and he never replied back my email, never.

444444.jpg

I sent many emails through their website but no one reply me anymore.
Several days ago, I replied those under fly1 motorsports' RS1 fender posts, but they just deleted them.

I will update after they give me a response.

Malm · 04-17-2016, 09:09 PM

That sucks, but I would of just let him finish, send them, then you could resell them for more than your refund would be....

Then again, I do not know your situation.

charnathan · 04-17-2016, 09:11 PM

why agree to restocking when it was never even received?!

i'd try pming them, if that doesn't work, i'd show up at their doorstep. But, I'm local, so in your case, lawsuit.

fantaZ · 04-17-2016, 09:21 PM

F%#K paypal call your credit card co that he used and start a charge back/dispute. tell them what happened and if they need the emails you have them. they will pull the money from his account and credit you back right there on the ph He will change his tune real quick If you do that. call the 1-800 number on the back of your card and do it now 24hr service on c.c. co's

DEpointfive0 · 04-17-2016, 09:28 PM

Don't they have a phone number you can call on their website?

sunkist350z · 04-17-2016, 09:29 PM

Hope you get a refund..I was thinking about their rear lip but I guess their products are crap.

dP3NGU1N · 04-17-2016, 09:31 PM

Seems like fly1 is lookin so there should be a response soon.

lionellocke · 04-17-2016, 09:35 PM

Quote:

Originally Posted by charnathan

why agree to restocking when it was never even received?!

i'd try pming them, if that doesn't work, i'd show up at their doorstep. But, I'm local, so in your case, lawsuit.

At first they told me I could receive fenders in less than 2 months, so I ordered. Now I am not in US and could not receive them. Thats why I want a refund.

lionellocke · 04-17-2016, 09:36 PM

Quote:

Originally Posted by fantaZ

F%#K paypal call your credit card co that he used and start a charge back/dispute. tell them what happened and if they need the emails you have them. they will pull the money from his account and credit you back right there on the ph He will change his tune real quick If you do that. call the 1-800 number on the back of your card and do it now 24hr service on c.c. co's

I will try tomorrow! thanks a lot!

lionellocke · 04-17-2016, 09:37 PM

Quote:

Originally Posted by Malm

That sucks, but I would of just let him finish, send them, then you could resell them for more than your refund would be....

Then again, I do not know your situation.

I am not in US right now...

fantaZ · 04-17-2016, 09:41 PM

Quote:

Originally Posted by lionellocke

I will try tomorrow! thanks a lot!

I have done mail order for over 20yrs and 99% of my intake of revenue is credit cards so i know how credit card co's function in this situation. they will refund you no doubt

DEpointfive0 · 04-17-2016, 09:42 PM

1/2 looks like $360.

Gimme your PayPal, I'll send you $360 and I'll pick them up myself, lol

cooltoy · 04-17-2016, 10:08 PM

His Paypal is in the second attachment.

lionellocke · 04-17-2016, 10:22 PM

Quote:

Originally Posted by DEpointfive0

1/2 looks like $360.

Gimme your PayPal, I'll send you $360 and I'll pick them up myself, lol

The problem here is their customer service. Also the restock fee does not include the shipping fee, so it's $440.

YzGyz · 04-17-2016, 10:39 PM

Why loose out $$? Not your fault they are crap. Go the CC route and get all of it back. Screw them.

YzGyz

04-17-2016, 08:47 PM	#1 (permalink)
lionellocke Base Member Join Date: Feb 2015 Location: lynwood Posts: 12 Drives: 15 370z white m6 Rep Power: 10	HELP!Fly1 Motorsports cheated their customer. Thanks a lot for everyone in this forum. I have got the refund from Fly1 Motorsports I never complain about the long lead time or high restocking fee. The problem is that after Lohit agreed with my refund but he didnt give me my refund until now. I ordered RS1 fenders from fly1 motorsports (order #00244) through their website on 12/28/2015, about 4 month ago. Before ordering, I asked about the wait time. Lohit told me that the maximum is 4 weeks for those fenders. 123.jpg About 2 months ago,on 2/19/16, I send an email asking about how is my fenders. Lohit told me 2 weeks to go. However, I could not receive them anymore because I was leaving US at that time. So I asked him about canceling the order for me. 3333.jpg 33333.jpg He agreed to refund but -50% from my initial payment as the restock fee and I agreed with him as well. He asked my paypal and told me he will send my 50% initial payment with shipping fee, a total of $440 through paypal within a week. The last email Lohit sent me is on 3/2/15, and he never replied back my email, never. 444444.jpg I sent many emails through their website but no one reply me anymore. Several days ago, I replied those under fly1 motorsports' RS1 fender posts, but they just deleted them. I will update after they give me a response. Last edited by lionellocke; 04-21-2016 at 10:44 PM. Reason: Add details

04-17-2016, 09:09 PM	#2 (permalink)
Malm Track Member Join Date: Jan 2014 Location: Palm Bay, Florida Posts: 706 Drives: 11 Nissan 370z bs a7 Rep Power: 12	That sucks, but I would of just let him finish, send them, then you could resell them for more than your refund would be.... Then again, I do not know your situation. __________________ 2011 370 Z Ark - Seibon - Aerojacket - Pioneer - Evo-R - Stance

04-17-2016, 09:11 PM	#3 (permalink)
charnathan Base Member Join Date: Dec 2015 Location: Los Angeles Posts: 93 Drives: 14 370z Nismo MB M6 Rep Power: 9	why agree to restocking when it was never even received?! i'd try pming them, if that doesn't work, i'd show up at their doorstep. But, I'm local, so in your case, lawsuit. COSMO and Zbrah like this. __________________ 2014 Nismo #0614 Magnetic Black (stock for now...)

04-17-2016, 09:21 PM	#4 (permalink)
fantaZ Enthusiast Member Join Date: Mar 2016 Location: FL Posts: 273 Drives: 2013 370z nismo Rep Power: 9	F%#K paypal call your credit card co that he used and start a charge back/dispute. tell them what happened and if they need the emails you have them. they will pull the money from his account and credit you back right there on the ph He will change his tune real quick If you do that. call the 1-800 number on the back of your card and do it now 24hr service on c.c. co's COSMO likes this. Last edited by fantaZ; 04-17-2016 at 09:28 PM.

04-17-2016, 09:28 PM	#5 (permalink)
DEpointfive0 Premium Member Bitches Join Date: Jan 2012 Location: SoCal Posts: 14,824 Drives: a lot Rep Power: 17151	Don't they have a phone number you can call on their website? __________________ Do YOU want to know what/where I got my username from? ( Click to show/hide ) NSFW due to language:

04-17-2016, 09:29 PM	#6 (permalink)
sunkist350z A True Z Fanatic Join Date: Feb 2009 Location: Z-land Posts: 1,009 Drives: 2012 370z sport 6-sp Rep Power: 55341	Hope you get a refund..I was thinking about their rear lip but I guess their products are crap.

04-17-2016, 09:31 PM	#7 (permalink)
dP3NGU1N A True Z Fanatic Join Date: Feb 2011 Location: Irvine Posts: 1,682 Drives: 13 PW sport 6mt Rep Power: 18	Seems like fly1 is lookin so there should be a response soon. __________________ 35% Hooper Optik \| Takeda Attack CAI \| F.I. HFC \| Hotchkis Sway Bar \| Stillen 24row \| OS Giken Super Lock LSD \| TK Shift Knob \| EVO-R Carbon Diffuser

04-17-2016, 09:42 PM	#12 (permalink)
DEpointfive0 Premium Member Bitches Join Date: Jan 2012 Location: SoCal Posts: 14,824 Drives: a lot Rep Power: 17151	1/2 looks like $360. Gimme your PayPal, I'll send you $360 and I'll pick them up myself, lol onzedge, AdamRacer, axmea? and 1 others like this. __________________ Do YOU want to know what/where I got my username from? ( Click to show/hide ) NSFW due to language:

04-17-2016, 10:08 PM	#13 (permalink)
cooltoy Elite Member Join Date: Jun 2012 Location: Calgary Posts: 13,939 Drives: 14 PW 370Z S/T MT Rep Power: 240204	His Paypal is in the second attachment. __________________ Member of kenchan's "photoshopped mods" and "proper offsets" gang.

04-17-2016, 10:39 PM	#15 (permalink)
YzGyz A True Z Fanatic Join Date: Jun 2013 Location: Houston Posts: 1,449 Drives: 2010 Nismo Rep Power: 62	Why loose out $$? Not your fault they are crap. Go the CC route and get all of it back. Screw them. YzGyz Zbrah likes this. __________________ http://www.the370z.com/members-370z-...gyzs-turn.html YzGyz

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