The New “What did you do with your Z today” (with off topic replies) XXXIX

JLarson · 05-12-2021, 09:15 AM

Quote:

Originally Posted by Spooler

This should tell the employers one thing. Don't treat the folks that work for you like crap. They are the reason you are successful. With all of the outsourcing, layoffs over the years, etc. Little nuggets of data are being kept private. Sometimes on purpose, sometimes not. Like Rusty for instance and the power plant he use to work at. New company bought the place and some higher up manager some where caused all kinds of grief for the employees. You reap what you sow.

I deal with this crap all the time. Sometimes I speak up, sometimes I don't.

Absolutely agreed. I really hate outsourcing, I hate layoffs, and at my company we've been fortunate that we've managed to preserve manufacturing here in the US for as long as we have. We just had a 40 year employee retire, and we've got a fair number with 25 - 38 years here. However, we do need to capture their knowledge, because eventually they are going to depart, one way or another.

Ghostvette · 05-12-2021, 09:42 AM

Quote:

Originally Posted by JLarson

Absolutely agreed. I really hate outsourcing, I hate layoffs, and at my company we've been fortunate that we've managed to preserve manufacturing here in the US for as long as we have. We just had a 40 year employee retire, and we've got a fair number with 25 - 38 years here. However, we do need to capture their knowledge, because eventually they are going to depart, one way or another.

The challenge is identifying what precisely they know. Sometimes it something as simple as how to use a tool or how to get things to work with what's on hand. Tribal knowledge is hard to put down on paper, most of what I know didn't come from a book. It came from doing things the hard way, breaking what I was trying to work on and figuring out the right way to fix it. You can be told and shown how to do something, but until you do it, and fail doing it, it doesn't stick.

I suppose the best way is to have each SME have a shadow that can learn from them, but that is an expense that most companies won't do. Most SMEs have knowledge that the company isn't paying for, the company pays for what they know to do their job and that's it. It's unfortunate.

Spooler · 05-12-2021, 09:57 AM

Quote:

Originally Posted by Ghostvette

The challenge is identifying what precisely they know. Sometimes it something as simple as how to use a tool or how to get things to work with what's on hand. Tribal knowledge is hard to put down on paper, most of what I know didn't come from a book. It came from doing things the hard way, breaking what I was trying to work on and figuring out the right way to fix it. You can be told and shown how to do something, but until you do it, and fail doing it, it doesn't stick.

I suppose the best way is to have each SME have a shadow that can learn from them, but that is an expense that most companies won't do. Most SMEs have knowledge that the company isn't paying for, the company pays for what they know to do their job and that's it. It's unfortunate.

It is the thought process that needs to be learned and it takes years to master. I have done power points over the years to explain what to do. The thing that is a challenge is teaching folks how I know what to do and when to do it. Very few can pick up on the process. I can fix things in an hour while other folks take 2 days to do it.

Ghostvette · 05-12-2021, 10:05 AM

Quote:

Originally Posted by Spooler

It is the thought process that needs to be learned and it takes years to master. I have done power points over the years to explain what to do. The thing that is a challenge is teaching folks how I know what to do and when to do it. Very few can pick up on the process. I can fix things in an hour while other folks take 2 days to do it.

Intuitive troubleshooting.

Hotrodz · 05-12-2021, 11:48 AM

Quote:

Originally Posted by Ghostvette

The challenge is identifying what precisely they know. Sometimes it something as simple as how to use a tool or how to get things to work with what's on hand. Tribal knowledge is hard to put down on paper, most of what I know didn't come from a book. It came from doing things the hard way, breaking what I was trying to work on and figuring out the right way to fix it. You can be told and shown how to do something, but until you do it, and fail doing it, it doesn't stick.

I suppose the best way is to have each SME have a shadow that can learn from them, but that is an expense that most companies won't do. Most SMEs have knowledge that the company isn't paying for, the company pays for what they know to do their job and that's it. It's unfortunate.

Institutional knowledge is another name for it. With the mature generation and much of the boomer generation knowledge = power = value therefore the old timers were not or are willing to share information. They believe in many instances that if they share their knowledge they may become expendable because someone might do their job better. If they like you or you have past their test of trust they will share things. I instituted cross training and many of the old timers hated it. I tried to explain to them that the u become more valued and valuable when they do share their information and their contributions will carry on long after they retire.

The X generation figured it out and it was expanded with the Y generation or millennial. They are all about collaboration and cooperation. It is how the likes of Apple, Google and much of the dot com companies grew so fast. They get the sum of the whole is greater than that of the few.

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JARblue · 05-12-2021, 12:04 PM

Quote:

Originally Posted by Hotrodz

They are all about collaboration and cooperation. It is how the likes of Apple, Google and much of the dot com companies grew so fast. They get the sum of the whole is greater than that of the few.

And they realize that once you get big enough you don't have to worry about competition. You just smother it, Capitalism-style!

BettyZ · 05-12-2021, 11:22 AM

Quote:

Originally Posted by JLarson

Absolutely agreed. I really hate outsourcing, I hate layoffs, and at my company we've been fortunate that we've managed to preserve manufacturing here in the US for as long as we have. We just had a 40 year employee retire, and we've got a fair number with 25 - 38 years here. However, we do need to capture their knowledge, because eventually they are going to depart, one way or another.

You're going to harvest their brains, arent you?

JLarson · 05-12-2021, 03:27 PM

Quote:

Originally Posted by BettyZ

You're going to harvest their brains, arent you?

They've left me no choice.

Scalpel!

Rusty · 05-12-2021, 03:41 PM

Lunch time.

By rights, I should be home.

05-12-2021, 03:41 PM	#9 (permalink)
Rusty Ronin Samurai - Assassin Join Date: Dec 2011 Location: Fayettenam,Pennsyltucky Age: 69 Posts: 35,430 Drives: 2011 Nismo GM 6M Rep Power: 2684438	Lunch time. By rights, I should be home. __________________ 浪人 - 殺し屋 "The Difficult Anytime, The Impossible By Appointment Only" http://www.the370z.com/members-370z-...o-journal.html

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