04-02-2012, 08:24 PM
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#11 (permalink)
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A True Z Fanatic
Join Date: Dec 2011
Location: DFW, TX
Age: 68
Posts: 2,321
Drives: '11 BMW Z4
Rep Power: 20
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Quote:
Originally Posted by F.I. Inc.
Here is exactly how our ordering process works. This is a template that I have created and the only thing that changes is the lead time.
"When you place an order all I require is a $250 deposit. I do not charge the remaining balance until your exhaust is ready to ship. At the time the order is placed I create an actual invoice for you. Then I will email you a PDF copy of that invoice to keep on file. Now all of my exhaust systems are hand built custom right here in house. I do not keep anything in stock. I am very busy and as of right now I am 12-14 weeks out to ship your exhaust once the order is placed! This may possibly be an over estimate, but I would rather under promise & over deliver! Now the lead time does not start until the order is placed and the invoice is created. Once your exhaust is built and ships I will email you your tracking number. I know the lead time might seem like a pain but it goes quick. We take a great deal of pride in what we do! You will receive top notch customer service and quality. I also understand how far you are and how crucial it is to get he right parts the first time. I ensure you that there will be zero packaging mishaps and everything will be as you ordered it. I just hear horror stories about other companies shipping the wrong parts all of the time!
Now I understand that the lead time might really scare you away. Here is what I can promise you. If our system is truly the one you want, the wait is worth it! Please do not force yourself to settle for anything less due to a faster turnaround time.
I think that I have covered everything. If you have any more questions or would like to place an order, please do not hesitate to call me directly..."
Thank you, Tony
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Quote:
Originally Posted by 3zworld
Tony...when you get a chance could you post a new list of where the builds are at ?
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I hope this helps
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BMW Z4
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