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Reflections on GTM over the years

Idk if I would say its turning around quite yet. GTM has a reputation to rebuild and that will take some time. It seems they need to up their customer

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Old 10-10-2014, 12:06 AM   #1 (permalink)
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Idk if I would say its turning around quite yet. GTM has a reputation to rebuild and that will take some time. It seems they need to up their customer service game tremendously. That will help by leaps and bounds. Its going to take more than getting the MHI group buy finished. Its going to be a difficult road, but it is possible.
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Old 10-10-2014, 12:41 AM   #2 (permalink)
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Originally Posted by dragonbreath View Post
Idk if I would say its turning around quite yet. GTM has a reputation to rebuild and that will take some time. It seems they need to up their customer service game tremendously. That will help by leaps and bounds. Its going to take more than getting the MHI group buy finished. Its going to be a difficult road, but it is possible.
I was pondering on this thought the other day. Let's say some how GTM pulls off the 2 year long group buy, finishes everyone's build, squares away money owed to customers for hypothetical installations. Do you honestly think that a reputation this skewed can be repaired? Honestly, I don't think so as they're companies with great customer service and great products, plus no history of sketchy deals. However, I wonder what this community has to say about this? Is it possible because I say no but I don't represent the community. I do sales on forums but it's for the 4x4 side of the world. With that community this would not have been so easy, as they're a different breed of people. So I wonder.
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