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Stupid question... so are we pretty much SOL if we need to order replacement manifolds or upgrades (e.g., new manifolds and components or even upgrade to larger turbos)?
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About 90% on the forum will say you are SOL. I disagree, like I said from day 1, I have no trouble contacting them and ordering parts and having them do my work. It might take an unneeded amount of time to get it all sorted and ordered, but it will happen eventually.
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I ordered a new driver side manifold back in December. Called, Sam answered, told him what happened (cracked), paid for new manifold, had it about a week later. The turn around time would suggest they have some of the older (prone to cracking) manifolds on the shelf.
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Just to play devil's advocate. Sam called me yesterday regarding my build and spark plug choice. He actually called me.
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I was told by a pretty reputable shop that they are going under and can't afford to fulfill their commitments
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When it comes to capitalism I don't the words "unneeded amounts of time to get a product to you" even exist. I am not flaming and respect you for standing up for a product you believe in but countless accounts here prove otherwise. With time and work if the guy Sam is working hard to fix the company, it will show. Hopefully he does for the sake of his wallet and reputation. Interesting read none the less, time to go do more reading. |
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When your build is done and everything is great, we'll care about your devil advocacy. :ugh2: |
I emailed and called them on my Cracked drivers side exhaust manifold and got nothing back.. Bottom line is They just don't care about this forum anymore because they know that we know how CRappy they are now and there a lot of other potential customers out there that don't have a clue about GTM.... We all need to work on getting the word out to others about gtm to save some people a lot of time and money..
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I haven't got a response to my emails in over 2 months. Phone calls.... Sam is always in a "meeting" supposedly. GTM is absolutely a nightmare! With a company holding so many thousands of dollars and just continues to feed lies after lies....refuses to issue refunds with no product to deliver...NO customer service available at all. and is still a forum sponsor????? How is this?? Anyone here speaking highly of GTM after this group buy money scheme is a lurker of GTM |
What happened to that one Australian guy is he still in the group buy?
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As far as the group but, I cannot comment, but as a shop, they are still there. Talked to Sam about ~5 hours ago.
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Who wants to bet they have to monitor their calls now since they have Screwed so many people...?
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It sucks that so many people have been screwed over by all of this. But GTM did have some good products and created some nice stuff for our platform. It's not like there is another company out there that will create a rotrex s/c kit for our cars.
It's a loss to them business wise and a loss to us because we can no longer rely on GTM for products. |
I have called from numerous phone numbers, same results regardless of the number.
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Does this sound weird to anyone other than me. I'm kicking the idea of FI my sedan and found a place that "says" they sell the GTM twin turbo kits. I asked if they had them in stock and was told no, of course not, when I asked about the issues GTM has been having delivering kits this is what I got back?
Thanks for the reply. Seems like a lot of those complaints are from a group buy gone bad (which I am not familiar with). We have sold many GTM kits. If you place your order knowing you will someday get your parts, but the lead time is long, your concerns should be alleviated. The quality of the GTM products we have sold has always been industry leading. If you are willing to wait, feel free to place your order and we would be happy to provide you with the best service in the industry! Let me know if you have any further questions. Please note that GTM will offer many unrealistic lead times. Take their info with a grain of salt. There is no telling when it will ship until you can track it on its way to your door. If you have that outlook on the process, you will be very happy with your purchase. Thanks! Grant The bitterness of poor quality lingers long after the sweetness of cheap price is forgotten. So pretty much through you 8k and I may see my stuff SOMEDAY? |
Wow what a deal lol. so you may get it in 1 month, 1 year or who knows when. that's awesome marketing, makes me want to go with them.
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Great at Taking your Money
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http://global3.memecdn.com/still-waiting_o_1679269.jpg |
This thread is quite funny
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*Pro GTM in the sense that I 100% disagree with the way the Group Buy was handled and empathize with the ones participating in it, but I believe they will correct all the wrong doings and eventually come back as a respected vendor. |
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I should have bailed with the masses back in September/October 2013. |
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I will probaly use them again as I just liked up a GST Spyser from a friend with only 88k on it and paint Infiniti pearl white ;) |
Came in to get an update. Sweet everything's the same as last year. Carry on.
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You want an update...
I call GTM to see what`s going on with the group buy mhi kits. Real quick rundown. Sam does not and will not send emails anymore... Sam will not call you back. GTM is still waiting on the same cast parts as they were 1 year ago. GTM will not tell me where these cast parts are being produced and was very interested in why I would ask such a question. |
:wtf2::facepalm:
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The people that are still in or waiting for refunds. Can you guys not all get together and lawyer up if it has to go there? I just think after this long there has to be sow thing that has to be done here. You don't pay a contractor to build you a house and live in your car until he feels like doing something with what you purchased. He is responsible to you.
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:eek: Can't believe this is still going on.
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