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Gtm motorsports crazy video on youtube! :eek:

Originally Posted by Bullitt@UAMotorsports Honestly, from that packaging and the welds and parts you recieved I have a very hard time believing that was a GTM product straight from GTM...

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Old 03-09-2011, 03:54 PM   #1 (permalink)
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Quote:
Originally Posted by Bullitt@UAMotorsports View Post
Honestly, from that packaging and the welds and parts you recieved I have a very hard time believing that was a GTM product straight from GTM...

Those welds look like total crap and those are Grinder marks in the Pic. There is no way that is shipping damage.

GTM, what's the explanation for what is in the PICS? Can you confirm that you sent parts that looked like that?

Man this sucks so bad... I dream about a SC kit at night....

GTM didn't Comment on the PICs, and that's my main concern
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Old 03-09-2011, 06:04 PM   #2 (permalink)
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Originally Posted by Flyboy View Post
Those welds look like total crap and those are Grinder marks in the Pic. There is no way that is shipping damage.

GTM, what's the explanation for what is in the PICS? Can you confirm that you sent parts that looked like that?

Man this sucks so bad... I dream about a SC kit at night....

GTM didn't Comment on the PICs, and that's my main concern

Thanks for noticing these points.
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Old 03-09-2011, 09:45 AM   #3 (permalink)
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^^ I overlooked this as well. I assumed this was purchased directly through GTM, but their kits are sold on many websites. Now THOSE are the shadiest of the Shady.

Again though, even with a middle man, that does not change the "sh!t happens" and lack of followthrough. Technically, if the kit was purchased from a 3rd party, GTM isn't liable and doesn't really owe the end customer anything. However, what a responsible company does is work with the intermediate seller and make it right, or not allow them to sell their parts anymore. Again though, if that third party seller is making GTM lots of money on other stuff, that decision becomes harder. It's dollars and cents. Plain and simple.
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Old 03-09-2011, 09:49 AM   #4 (permalink)
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Goddam time difference. I'm trying to leave work early to watch the AC Milan game today. But no matter which way you slice it, this has been a f'ed up transaction and GTM did not make it right the way they should have. And again, this is basic human nature and it happens in the business world all the time. They already have his $8000. He's now on the back burner. Hell, his kit could have had anthrax in it and they wouldn't care, especially if they have a showroom full of customers looking to drop thousands of dollars on parts and installation in their Cali shop. It's always about the next customer. His money is already in their pockets! Even if they did the right thing and sent him a brand new kit and ate the shipping charge they still wouldn't take a huge financial hit, and it's an investment in customer satisfaction. Look what happened to Stillen. They used to be untouchable for Nissan parts. Now, for whatever reason, their reputation is dwindling fast. Lack of attention to detail, fitment issues on parts, being drastically outperformed by competitors, etc. It all starts with that initial "I don't give a sh!t" attitude. Ask anyone who's been in business for a long time and has been successful. Their day to day lives are not fun. It's hard work making sure things run smoothly. It's hard work when you actually care about the customers. Not demonizing anyone, just telling it like it is.
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Old 03-09-2011, 02:39 PM   #5 (permalink)
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Quote:
Originally Posted by Reality View Post
There is some serious going on up in here... The GTM fanboi's really need to take a step back and let the OP speak for himself.


Technically, GTM hasn't done a thing until this person receives everything he paid for in New condition or receives a full refund.

And LOL@ "honestly this is a cry out for attention"... I would certainly hope so.. because if he hadn't spoken out.. he would still be out $8300 & have a pile of bent, dirty, used pipes...

Best of luck OP!

Thank you I agree fully

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Old 03-09-2011, 10:15 AM   #6 (permalink)
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This really has me thinking... We have seen posts from time to time when GTM receives butchered TT kits from other shops and nearly have to start from scratch. What happens to that other banged-up kit? You could throw it out, or you could ship it with insurance out of the country and claim it for 8 grand. I'm not saying this is what happened, but i cant think of much other explanation. I doesn't look anything near the quality we have seen (and expect) from GTM. But I agree, it was most likely a worker. I highly doubt Sam or anyone high up knew about this. I could be way off, just spit-ballin.
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Old 03-09-2011, 03:05 PM   #7 (permalink)
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I agree. I believe a worker just didn't care.Thought no one would notice. The only problem after that was how poorly the situation was handled once it got to the higher ups. A box was finally shipped to Joe March 5th.Undamaged products still haven't arrived.
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Old 03-09-2011, 10:28 AM   #8 (permalink)
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I recently went to a family dinner at a very well known, high class (too high class for me) steak house with my family. This place takes 3-4 weeks to get a table, valet parking every day of the week, really overdone IMO. Bathroom attendant and everything. My stupid sister-in-law left her purse at the place and, even dumber, didn't realize until the next day. We called the restaurant, a customer turned it in. Debit and Credit cards were missing. Of course everyone blamed the bus boys, but it was turned in by a customer. The manager and owner basically said what Sam at GTM ALLEGEDLY said "sh!t happens". Why? Because as we were arguing with him he was looking down at a book of reservations that were packed for a month, along with waiting lists and people calling for more.

It's a business. People will get away with the absolute most they can until it really starts to effect their bottom line. See: BP, Toyota, GM, Madoff, etc. Unfortunately it seems, it's always too late.
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Old 03-09-2011, 10:42 AM   #9 (permalink)
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GTM should buy custom tape with GTM plastered all over it to tape the boxes. So if it was truly opened in customs they would know.
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Old 03-09-2011, 10:46 AM   #10 (permalink)
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There are a lot of HATERS in the world (i.e. Car getting keyed)... i'm just saying it's a possibility that someone out there didn't want the owner to enjoy it.

mmmMMmm....
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Old 03-09-2011, 10:50 AM   #11 (permalink)
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Originally Posted by definitionxmk View Post
There are a lot of HATERS in the world (i.e. Car getting keyed)... i'm just saying it's a possibility that someone out there didn't want the owner to enjoy it.

mmmMMmm....
I know a guy who works at Kennedy Airport in customs. He's 6'1", about 260 lbs. Guess why? He's in charge of going through boxes from europe and asia and keeps a lot of the anabolic steroids he confiscates for himself. He's always got tons of weed (people think shipping seeds is legal and safe, hahahaha), cuban cigars etc. If it were me and I was a real HATER, i'd snag the kit and keep it for myself or sell it. I can't phathom any f'ed up set of circumstances where customs officials would discretely take a sledge to a turbo kit going to someone they don't know. Unless this dude banged their wife or something, idk....

But i think we're reaching for the stars here. What's more likely, that some mysterious customs officials who get off on hammering metal destroyed his kit and dumped metal shavings in it, or that by some strange reason even in turbulent shipping there were holes, dents, scratches, etc to the piping? Or, is it more likely that someone shipped him a used kit because he's in Guam and is perceived to have little or no recourse?
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Old 03-09-2011, 10:47 AM   #12 (permalink)
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Tape, custom stamping, etc...


Does ANYONE believe this was damaged in shipping/customs?? I mean come on. I've seen better quality piping in a pile of scrap metal.
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Old 03-09-2011, 10:58 AM   #13 (permalink)
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Quote:
Originally Posted by BLM View Post
Tape, custom stamping, etc...


Does ANYONE believe this was damaged in shipping/customs?? I mean come on. I've seen better quality piping in a pile of scrap metal.
I mean, the tape would only be used so that they know who to point the fingers at.

As for Joe's kit, it obviously looks like it was sent out used and beat up.
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Old 03-09-2011, 03:09 PM   #14 (permalink)
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I lost the original quote with so many posts sorry.
It took a while to make and edit the video. When Joe receives new boxes. I will post them up as well.

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Old 03-09-2011, 10:49 AM   #15 (permalink)
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Real interested to find out what happen here. Did you buy the kit right from GTM or someone else??? What did the turbos look like??? Good luck man, hope everything works out for you.
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