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Can't say anything about the kit, but good narration on the video!
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#2 (permalink) |
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Join Date: Mar 2009
Location: NY
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Yeah I dont know. I've never heard of anyone receiving beat up products from GTM. In terms of delays, I can see that happening. GTM is not the best at quick shipments since they are swamped. But their quality control is top notch. Here is a picture of the packaging from my twin turbo kit. This is how they prepared for it when I was personally picking up the kit. They're not even shipping it and it's well protected.
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#4 (permalink) |
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Location: Chicago
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Drives: G37 Vert 6mt White
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I got my stuff shipped to me and it had tons of peanuts and bubble wrap. I thought it was excessive, but that means all the stuff is protected.
I mean even my screws were bubble wrapped ![]() Here you can see the oil cooler wrapped up. I had unwrapped everything else. ![]() ![]()
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2010 MW G37 Convertible 6MT Stage I GTM supercharger GTM oil cooler with thermastat 430whp / 340tq Last edited by Fezzik; 03-08-2011 at 10:23 PM. |
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#5 (permalink) |
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OKAY EVERYONE. This is the video I made. I was deciding if and When i was going to post it on the Forum. Someone beat me too it. All the quotes on video are actual quotes from GTM. Just to keep everyone update. Joe has yet to receive the undamaged products from GTM which were sent out just a few days ago. I will be making another video of the updates. I wish this were not the circumstances but things are what they are.
This was product wasn't just scratched (could have been avoided with bubble wrap)up but used and banged up as well. If you look at the pipes you can see black grime in the cracks and dents. That doesn't come from shipping. No one spends this type of money expecting to get this kind of crap. GTM has only now wrapped better products and sent them snail mail. I hope you all enjoyed the video. I have other things to do for now but i'll be back with more videos updates and answer any questions you have. Thanks. ![]() Last edited by Kirei; 03-09-2011 at 05:19 AM. |
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#6 (permalink) | ||||||
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Location: Guam, USA
Age: 36
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![]() ![]() Im posting because I was mentioned and once again....someone took the liberty of speaking for me. Before posting, plz watch movie, this thread has 2x's views then the video. Also, Listen and read what is being said. It is becoming apparent that ppl are already not listening to the video and are just watching some of it, coming up with their own conclusion...or just not watching. assumptions are not needed. Quote:
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Last edited by destinyZ; 03-09-2011 at 05:56 AM. |
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#7 (permalink) | |
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#10 (permalink) | |
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Join Date: Feb 2011
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![]() Unless customs put the kit on their car, got grime on it, & dropped the intercooler on the concrete. Then crammed all the pipes in one box and separated the layers of pipes by this brown paper towel crap. When GTM was questioned about the paper towel crap they agreed they knew what it was. Again No one spends that much money to get this garbage in the mail. The only reason we're all even discussing this is because when confronted with the problem GTM handled it poorly. For the Record Still haven't received the undamaged parts from GTM. One box just got shipped (intercooler)Feb 26 the other (piping)March 5th. Last edited by Kirei; 03-09-2011 at 07:46 AM. |
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#11 (permalink) |
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This thread should not be locked. Showing your experience is not against the forum. There are plenty of others just like this but about other vendors/manufactures on and their customers experience.
I bet you if this was a "GTM is amazing" thread, then it would NEVER get locked and you would NEVER say "ibtl".....tell me im wrong.... nothing personal just saying how it is. |
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#12 (permalink) | |
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Location: NJ
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stillen g3s/ FI CBE/ FI HFC |
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#13 (permalink) |
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If customs did that, then GTM is not liable for any of the damages. But they gave the buyer new parts/ or refund anyways. That's good customer service.
What would've stillen have done? ![]() |
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