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I agree with the restocking fee as its totally normal to see a company do that as they are taking back a product. He is no longer asking for warranty,
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#11 (permalink) |
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Banned
Join Date: Aug 2009
Location: THe world
Posts: 195
Drives: Nissan Maxima
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I agree with the restocking fee as its totally normal to see a company do that as they are taking back a product. He is no longer asking for warranty, he wants to return it and being a business owner myself, things happen.
I do however agree with the crowd here, that not refunding him for the S/C at all is wrong. THe customer has had enough issues, and being as big as Stillen is I would think they would be offering to pay to take the S/C off the car too, since the customer is going to lose out big on that one too. Stillen make this right, this is a BIG problem and you are messing with alot of money out of peoples pockets which usually turns into law suits. |
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