STILLEN 370Z Supercharger System - Announcement!!!

tomnavone · 09-27-2010, 02:07 PM

Quote:

Originally Posted by Phimosis

Tom, have you ever had a tune that
has good driveability? I've seen your complaints about driveability and peak hp
with the newer tunes not delivering as well in the upper rev range. What I'm thinking is that if they have given you a tune that drives well, just stick with that, regardless of the peak hp number.

At 400 whp and 15% powertrain losses, you're making 470hp. That's stil 127 hp/liter. In the big scheme of things, this supercharger does work. At 127 hp/liter, that's like getting 635 hp put of a mustang or 787 hp out of a camaro. Basically, the only engines that are making the same power per displacement are cars with factory F/I and lowered compression ratios. Despite what their press release said, i don't expect them to squeeze this engine much tighter without something popping.

Since GTM was more optimistic in their press release, advertising 452.1 whp with their stage 1 kit at 8 psi boost, let's crunch their numbers: 462 whp with 15% drivetrain loss is 532 hp, or 143.75 hp/liter. That's a higher specific output than an F430 scuderia (118 hp/l), Lexus LFA (115 hp/l) or a ZR1 (102.9 hp/l). 530 hp is the same as the $190k GT2 with similar sized engine. Did they really expect to be in GT2 territory with an 11.0:1 engine and a supercharger?

My point is that your expectations are a little too high and if they can get you a tune that performs smoothly, you really are getting your money's worth.

Im not looking for a dyno queen. I would like to be in the same ballpark as the stillen supercharger and be drivable. Looking more for higher torque numbers oppose to higher hp. As for the tunes out of the seven tunes only one has been drivable. Thats the r6 tune. THats what im running now after r7 was just bad and undrivable. The r6 tune is great down low but once the boost comes on it just craps out. Im not sure how much more i should hold out after seven tunes and three months. Everyone that has the stillen tune is having problems with drivabilty and low hp and torque numbers. It seems stillen has given up trying to get a drivable tune so they have starting giving money back so the customer is able to get a custom thats close to stillens numbers and drivable. The only problem with the custom tune is 1) carb compliance 2) i bought the tuner kit for the warranty and for the carb sticker. They havent said they are going to extend the warranty for custom tune. Seems stillen has washed their hands trying to fix this problem and just has passed the buck for someone else to figure it out. I dont think im being unreasonable wanting my car be drivable along with getting close to the advertised numbers.

Quote:

Originally Posted by Lug

I have to agree with Chris. It makes more since to get a custom tune than to tear all the gear out and replace it. You obviously don't need to hold out for a Stillen tune for Carb cert considering your other mods. If the tune is the only problem, a new tune will be much cheaper and has already been shown to work. I'm not sure if anyone else is thinking of offering an engine warranty or not, so that could be a deciding issue.

Its easier to remove the hfc if i get pulled over opposed to having to remove the supercharger because its not carb compliant with a custom tune. I would think the cop would look at the supercharger for a carb sticker instead of getting underneath the car looking for hfc

MMC Racing · 09-27-2010, 04:39 PM

Quote:

Originally Posted by tomnavone

Its easier to remove the hfc if i get pulled over opposed to having to remove the supercharger because its not carb compliant with a custom tune. I would think the cop would look at the supercharger for a carb sticker instead of getting underneath the car looking for hfc

Stillen is not going to send you the CARB sticker when they get certified if somehow they find out you have a custom tune? How would they find out anyway, and why would they care (the liability is on you for changing the provided tune).

-Mark

tomnavone · 09-27-2010, 05:55 PM

Stillen responded to my request to return the supercharger. Chuck called my shop and told them that there is nothing wrong with the supercharger or the 7 tunes and i can return it minus a 10% restocking fee. And they wont refund any money towards a custom tune. What a bunch of clowns down at stillen. They dont stand behind their products and basically told me to **** off . PLEASE DO NOT BUY THIS SUPERCHARGER BECAUSE U WILL HAVE NO HELP FROM STILLEN WHEN ALL THE TUNES THEY SEND U FAIL.
F U stillen!

Kyle@STILLEN · 09-27-2010, 06:19 PM

Quote:

Originally Posted by tomnavone

Stillen responded to my request to return the supercharger. Chuck called my shop and told them that there is nothing wrong with the supercharger or the 7 tunes and i can return it minus a 10% restocking fee. And they wont refund any money towards a custom tune. What a bunch of clowns down at stillen. PLEASE DO NOT BUY THIS SUPERCHARGER BECAUSE U WILL HAVE NO HELP FROM STILLEN WHEN ALL THE TUNES THEY SEND U FAIL.
F U stillen!

Just to clarify Tom- The information that you received from your source at Z car is inaccurate. It was not discussed during the conversation between Chuck and Z car but yes, we will refund you the difference between the two kits.

Additionally, I'm not sure if you're aware. However, we offered to fly up there, pick up your car, drive it down here for our engineers to tune it and drive back up to you at no cost to you but your tuner said no.

tomnavone · 09-27-2010, 06:28 PM

Quote:

Originally Posted by Kyle@STILLEN

Just to clarify Tom- The information that you received from your source at Z car is inaccurate. It was not discussed during the conversation between Chuck and Z car but yes, we will refund you the difference between the two kits.

Additionally, I'm not sure if you're aware. However, we offered to fly up there, pick up your car, drive it down here for our engineers to tune it and drive back up to you at no cost to you but your tuner said no.

I must of just made up the restocking fee? You guys are just full of bs. Are u calling me a liar or z car garage? U hype your product and then when people have problems u disappear.

Kyle@STILLEN · 09-27-2010, 06:56 PM

Quote:

Originally Posted by tomnavone

I must of just made up the restocking fee? You guys are just full of bs. Are u calling me a liar or z car garage? U hype your product and then when people have problems u disappear.

I never called anyone a liar. I said the information you received was inaccurate. And it was...Z car garage and Chuck never discussed refunding the difference between the tuner and tuned kits. If you would like to convert your kit to a tuner kit we will refund you the difference in the two kits.

Yes, we did say that there is going to be a 10% restocking fee if you choose to return the kit. We believe that the supercharger is working fine. The reason for the restocking fee is because during this process we have received no information that we could use to refine your car.

I'm not sure how it can be said that if there are problems we disappear. Again, we offered to fly up to you, pick up the car, drive it down to our shop, and return the car back to you with no expense to you or your shop and we were told that this was not an option.

If you have any questions please feel free to call me at 888-222-2702 ext. 173

tomnavone · 09-27-2010, 07:09 PM

Quote:

Originally Posted by Kyle@STILLEN

I never called anyone a liar. I said the information you received was inaccurate. And it was...Z car garage and Chuck never discussed refunding the difference between the tuner and tuned kits. If you would like to convert your kit to a tuner kit we will refund you the difference in the two kits.

Yes, we did say that there is going to be a 10% restocking fee if you choose to return the kit. We believe that the supercharger is working fine. The reason for the restocking fee is because during this process we have received no information that we could use to refine your car.

I'm not sure how it can be said that if there are problems we disappear. Again, we offered to fly up to you, pick up the car, drive it down to our shop, and return the car back to you with no expense to you or your shop and we were told that this was not an option.

If you have any questions please feel free to call me at 888-222-2702 ext. 173

When i bought this kit there was no mention of having to drive it down to your shop to tune it. In fact i bought this kit because of all the testing u did and how u didnt rush it out onto the market. We have sent u a dyno for every tune u sent me so u have had data about my car and the tune. The reason i didint send it down to u guys for one i dont want some clown driving my car 500 miles to la and 500 miles back when in fact u have had g37mobbin car there and sent him off with a crappy tune and u have had weiboy down there twice and he still is having problems with the tune. It seems u guys cant figure this out and perhaps we should just cut our losses but u have no losses u made money on me by screwing me with your 10% restocking fee and postage. Very profesional of u to come on here and call me out. I guess i cant give an opionon of your kit without u guys calling me at my house twice. I didint buy the kit from u i bought it from z car garage but the first time i say something about this kit u call me at my house. Its been nothing but a joke dealing with u guys. I bought the stillen kit because of the 20 years u guys have dedicated to the import scene. I hope everyone sees how unprofesional u guys are coming on the forum and lying saying nothing is wrong with your kit and calling me out.

Nitex · 09-28-2010, 09:49 AM

Quote:

Originally Posted by Kyle@STILLEN

I never called anyone a liar. I said the information you received was inaccurate. And it was...Z car garage and Chuck never discussed refunding the difference between the tuner and tuned kits. If you would like to convert your kit to a tuner kit we will refund you the difference in the two kits.

Yes, we did say that there is going to be a 10% restocking fee if you choose to return the kit. We believe that the supercharger is working fine. The reason for the restocking fee is because during this process we have received no information that we could use to refine your car.

I'm not sure how it can be said that if there are problems we disappear. Again, we offered to fly up to you, pick up the car, drive it down to our shop, and return the car back to you with no expense to you or your shop and we were told that this was not an option.

If you have any questions please feel free to call me at 888-222-2702 ext. 173

Seriously? Did the Z shop in question send dynos or any diagnostic reports at all? If not then I understand to some degree. I guess it would come down to your word vs theirs in regards to performance. However if they have been sending any reports on the condition of the vehicle, then you all should know how his car is responding to your tune..

In all honesty, ive never believed in canned tunes. Seriously guys, to some extent our cars are all different. And each car DESERVES dyno time for a proper tune. IF you want the stillen kit DONOT get a damn canned tune yet if you can not afford R&D time. On that note, if your going FI plan on custom tuning. Not be cause stillens canned tune doesn't work. But because you should not be doing it ANY other way. If you want to be "carb legal" either leave your car stock, or wait till the front runners have been patient enough to work it out (not a cheap stab at you tom, i realize you have been through enough).

With that being said, i think at some point Stillen needs to throw the towel in on the canned tune idea if its just not working at their advertised numbers. Either lower the numbers or the price.

On a final note, for all you front runners. There is always the chance things will not go as planned. We were all crazy excited for this kit, and were all constantly asking when will it be released! Things didn't work out the way we hoped. Its time to move on, either pay the 10%, or go get your car tuned the way it deserves to be. There is no need to bash Stillen anymore. Either give them your business or don't. I realize this is easy to say from the sidelines, but I want to FI just as much as the next guy, and hope this gets resolved.

09-27-2010, 05:55 PM	#3 (permalink)
tomnavone Track Member Join Date: Apr 2009 Location: S.F. Bay Area Posts: 723 Drives: Supercharged 370z Rep Power: 18	Stillen responded to my request to return the supercharger. Chuck called my shop and told them that there is nothing wrong with the supercharger or the 7 tunes and i can return it minus a 10% restocking fee. And they wont refund any money towards a custom tune. What a bunch of clowns down at stillen. They dont stand behind their products and basically told me to **** off . PLEASE DO NOT BUY THIS SUPERCHARGER BECAUSE U WILL HAVE NO HELP FROM STILLEN WHEN ALL THE TUNES THEY SEND U FAIL. F U stillen! __________________ GTM Supercharger/HKS Camp2/Berk cbe/Motordyne art pipes/Hotchkis sways/ Eibach Springs/ Black Volk TE37/Bridgestone S-04 Powered by Last edited by tomnavone; 09-27-2010 at 06:10 PM.

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