Nissan 370Z Forum  

[BP single kit] Compturbo died @ 6k miles; looking at replacements

Originally Posted by Boosted Performance I just looked through my emails, and I had expressed my displeasure to COMP and asked for clarity on this turbo, and it's failure 3

Go Back   Nissan 370Z Forum > Nissan 370Z Tech Area > Engine & Drivetrain > Forced Induction


Like Tree549Likes

Reply
 
LinkBack Thread Tools Display Modes
Old 06-06-2021, 08:55 AM   #1 (permalink)
A True Z Fanatic
 
madwi's Avatar
 
Join Date: Sep 2012
Location: West Michigan
Posts: 31,410
Drives: Granma red Z
Rep Power: 2684429
madwi has a reputation beyond reputemadwi has a reputation beyond reputemadwi has a reputation beyond reputemadwi has a reputation beyond reputemadwi has a reputation beyond reputemadwi has a reputation beyond reputemadwi has a reputation beyond reputemadwi has a reputation beyond reputemadwi has a reputation beyond reputemadwi has a reputation beyond reputemadwi has a reputation beyond repute
Default

Quote:
Originally Posted by Boosted Performance View Post
I just looked through my emails, and I had expressed my displeasure to COMP and asked for clarity on this turbo, and it's failure 3 different times. I did not get a clear answer from them. Sometimes there isn't a whole lot more I can do, other thank covering the cost myself. Maybe that would have been the right thing to do.

I will take this as a lesson learned on my own side when it co.es to customer service with components ts that are 3rd party.
I didnt realize you had reached out to them at all.


Happy note new turbo is scheduled for delivery on Monday morning. Hoping I can cram everything together and get the car rolling before the Z get together on the 17th.
gbrettin, JARblue, Rusty and 5 others like this.
madwi is offline   Reply With Quote
Old 06-07-2021, 02:25 PM   #2 (permalink)
The370Z.com Sponsor
 
Boosted Performance's Avatar
 
Join Date: Feb 2010
Location: Edmonton, AB
Posts: 1,629
Drives: Z's
Rep Power: 3383
Boosted Performance has a reputation beyond reputeBoosted Performance has a reputation beyond reputeBoosted Performance has a reputation beyond reputeBoosted Performance has a reputation beyond reputeBoosted Performance has a reputation beyond reputeBoosted Performance has a reputation beyond reputeBoosted Performance has a reputation beyond reputeBoosted Performance has a reputation beyond reputeBoosted Performance has a reputation beyond reputeBoosted Performance has a reputation beyond reputeBoosted Performance has a reputation beyond repute
Default

Quote:
Originally Posted by madwi View Post
I didnt realize you had reached out to them at all.


Happy note new turbo is scheduled for delivery on Monday morning. Hoping I can cram everything together and get the car rolling before the Z get together on the 17th.
Yes, a brand new turbo, and is covered under warranty. COMP figures something got into the original turbo from or through the air filter. There was no defect found on any of the rotating assembly, anywhere.
__________________
750WHP starting @ $7,500 to the door
FOR DETAILS VISIT: http://www.the370z.com/members/boosted-performance.html
FB: https://www.facebook.com/Boosted-Per...6303179791462/
IG @boostedperformanceyeg
Boosted Performance is offline   Reply With Quote
Old 06-07-2021, 08:33 PM   #3 (permalink)
Ronin Samurai - Assassin
 
Rusty's Avatar
 
Join Date: Dec 2011
Location: Fayettenam,Pennsyltucky
Age: 69
Posts: 35,491
Drives: 2011 Nismo GM 6M
Rep Power: 2684438
Rusty has a reputation beyond reputeRusty has a reputation beyond reputeRusty has a reputation beyond reputeRusty has a reputation beyond reputeRusty has a reputation beyond reputeRusty has a reputation beyond reputeRusty has a reputation beyond reputeRusty has a reputation beyond reputeRusty has a reputation beyond reputeRusty has a reputation beyond reputeRusty has a reputation beyond repute
Talking

Quote:
Originally Posted by Boosted Performance View Post
Yes, a brand new turbo, and is covered under warranty. COMP figures something got into the original turbo from or through the air filter. There was no defect found on any of the rotating assembly, anywhere.
Was there foreign object damage on the inlet impeller? Any marks or scratches on the pressure side of the blades? No marks, go to the next question.

Is there is rub marks on the edges of the blading. If so, the bearings failed.
JARblue, Hotrodz, johnxxx and 2 others like this.
__________________

浪人 - 殺し屋
"The Difficult Anytime, The Impossible By Appointment Only"
http://www.the370z.com/members-370z-...o-journal.html
Rusty is offline   Reply With Quote
Old 06-08-2021, 07:55 AM   #4 (permalink)
The370Z.com Sponsor
 
Boosted Performance's Avatar
 
Join Date: Feb 2010
Location: Edmonton, AB
Posts: 1,629
Drives: Z's
Rep Power: 3383
Boosted Performance has a reputation beyond reputeBoosted Performance has a reputation beyond reputeBoosted Performance has a reputation beyond reputeBoosted Performance has a reputation beyond reputeBoosted Performance has a reputation beyond reputeBoosted Performance has a reputation beyond reputeBoosted Performance has a reputation beyond reputeBoosted Performance has a reputation beyond reputeBoosted Performance has a reputation beyond reputeBoosted Performance has a reputation beyond reputeBoosted Performance has a reputation beyond repute
Default

Quote:
Originally Posted by Rusty View Post
Was there foreign object damage on the inlet impeller? Any marks or scratches on the pressure side of the blades? No marks, go to the next question.

Is there is rub marks on the edges of the blading. If so, the bearings failed.
Well, simmilar assumptions were made in the past when a customer had an issue where the compressor wheel contacted the compressor cover. Turned out that at the time of install customer installed the compressor cove, and tightened the bolts, without ensuring that the cover is square on the back plate.

So everything would suggest that it was a bearing failure, and only after a couple of hundred miles. Turned out to be an install error...that was also covered under warranty. Not sure that other turbo manufacturers would do that. I know for a fact that PTE wouldn't.

COMP makes a phenomenal turbo, which is extremely reliable, backs it up with customer service, and always stands by their product.
__________________
750WHP starting @ $7,500 to the door
FOR DETAILS VISIT: http://www.the370z.com/members/boosted-performance.html
FB: https://www.facebook.com/Boosted-Per...6303179791462/
IG @boostedperformanceyeg
Boosted Performance is offline   Reply With Quote
Old 06-08-2021, 08:05 AM   #5 (permalink)
Ronin Samurai - Assassin
 
Rusty's Avatar
 
Join Date: Dec 2011
Location: Fayettenam,Pennsyltucky
Age: 69
Posts: 35,491
Drives: 2011 Nismo GM 6M
Rep Power: 2684438
Rusty has a reputation beyond reputeRusty has a reputation beyond reputeRusty has a reputation beyond reputeRusty has a reputation beyond reputeRusty has a reputation beyond reputeRusty has a reputation beyond reputeRusty has a reputation beyond reputeRusty has a reputation beyond reputeRusty has a reputation beyond reputeRusty has a reputation beyond reputeRusty has a reputation beyond repute
Talking

Quote:
Originally Posted by Boosted Performance View Post
Well, simmilar assumptions were made in the past when a customer had an issue where the compressor wheel contacted the compressor cover. Turned out that at the time of install customer installed the compressor cove, and tightened the bolts, without ensuring that the cover is square on the back plate.

So everything would suggest that it was a bearing failure, and only after a couple of hundred miles. Turned out to be an install error...that was also covered under warranty. Not sure that other turbo manufacturers would do that. I know for a fact that PTE wouldn't.

COMP makes a phenomenal turbo, which is extremely reliable, backs it up with customer service, and always stands by their product.
I used to work for Elliott TurboMachinery, rebuilding large turbo's. Without looks at the turbo up close. Can't really do a root cause analysis. But just by going on the info at hand. That would lead me to the bearings.
redondoaveb likes this.
__________________

浪人 - 殺し屋
"The Difficult Anytime, The Impossible By Appointment Only"
http://www.the370z.com/members-370z-...o-journal.html
Rusty is offline   Reply With Quote
Old 06-08-2021, 01:32 PM   #6 (permalink)
A True Z Fanatic
 
Join Date: Sep 2016
Location: Illinois
Posts: 2,410
Drives: 13 370z 6MT
Rep Power: 2684367
-ZS-Carpenter has a reputation beyond repute-ZS-Carpenter has a reputation beyond repute-ZS-Carpenter has a reputation beyond repute-ZS-Carpenter has a reputation beyond repute-ZS-Carpenter has a reputation beyond repute-ZS-Carpenter has a reputation beyond repute-ZS-Carpenter has a reputation beyond repute-ZS-Carpenter has a reputation beyond repute-ZS-Carpenter has a reputation beyond repute-ZS-Carpenter has a reputation beyond repute-ZS-Carpenter has a reputation beyond repute
Default

Quote:
Originally Posted by Rusty View Post
Was there foreign object damage on the inlet impeller? Any marks or scratches on the pressure side of the blades? No marks, go to the next question.

Is there is rub marks on the edges of the blading. If so, the bearings failed.
That is exactly what happened. Comp can stuff the "it ate something" BS. The inside of the filter and turbo where squeaky clean and you could clearly see the fins on the intake side had touched the housing. There was also a slight amount of play on both sides.

It was most definitely was a bearing failure. Someone somewhere is trying to hide what happened.
-ZS-Carpenter is offline   Reply With Quote
Old 06-08-2021, 02:04 PM   #7 (permalink)
The370Z.com Sponsor
 
Boosted Performance's Avatar
 
Join Date: Feb 2010
Location: Edmonton, AB
Posts: 1,629
Drives: Z's
Rep Power: 3383
Boosted Performance has a reputation beyond reputeBoosted Performance has a reputation beyond reputeBoosted Performance has a reputation beyond reputeBoosted Performance has a reputation beyond reputeBoosted Performance has a reputation beyond reputeBoosted Performance has a reputation beyond reputeBoosted Performance has a reputation beyond reputeBoosted Performance has a reputation beyond reputeBoosted Performance has a reputation beyond reputeBoosted Performance has a reputation beyond reputeBoosted Performance has a reputation beyond repute
Default

Quote:
Originally Posted by -ZS-Carpenter View Post
That is exactly what happened. Comp can stuff the "it ate something" BS. The inside of the filter and turbo where squeaky clean and you could clearly see the fins on the intake side had touched the housing. There was also a slight amount of play on both sides.

It was most definitely was a bearing failure. Someone somewhere is trying to hide what happened.
Assumptions without facts is always a bad idea.

Like I said before, there was an incident where the compressor cover was removed from the turbo at time of install, and not installed back properly (square). The damage was identical to this, and forum warriors were all over it...*Sh!t turbo, "turbo needs oil brooo"...bla, bla...BLA!

No different than 3 customers having overboost issues...forum experts jump right on that too, and say poor design of kit, this that and a bunch of other BS. Only to find out that the installer mixed up the vacuum lines.

Always enjoy opinions, base on 3% of knowledge about the actual situation. Been doing this for a long time, seen it all.

As for "play", every turbo has "play", especially a JB turbo. If it didn't, it would explode the first time it gets up to the 1,400 deg F operating mark under full load.
__________________
750WHP starting @ $7,500 to the door
FOR DETAILS VISIT: http://www.the370z.com/members/boosted-performance.html
FB: https://www.facebook.com/Boosted-Per...6303179791462/
IG @boostedperformanceyeg
Boosted Performance is offline   Reply With Quote
Old 06-08-2021, 02:16 PM   #8 (permalink)
A True Z Fanatic
 
Join Date: Sep 2016
Location: Illinois
Posts: 2,410
Drives: 13 370z 6MT
Rep Power: 2684367
-ZS-Carpenter has a reputation beyond repute-ZS-Carpenter has a reputation beyond repute-ZS-Carpenter has a reputation beyond repute-ZS-Carpenter has a reputation beyond repute-ZS-Carpenter has a reputation beyond repute-ZS-Carpenter has a reputation beyond repute-ZS-Carpenter has a reputation beyond repute-ZS-Carpenter has a reputation beyond repute-ZS-Carpenter has a reputation beyond repute-ZS-Carpenter has a reputation beyond repute-ZS-Carpenter has a reputation beyond repute
Default

Quote:
Originally Posted by Boosted Performance View Post
Assumptions without facts is always a bad idea.



Like I said before, there was an incident where the compressor cover was removed from the turbo at time of install, and not installed back properly (square). The damage was identical to this, and forum warriors were all over it...*Sh!t turbo, "turbo needs oil brooo"...bla, bla...BLA!



No different than 3 customers having overboost issues...forum experts jump right on that too, and say poor design of kit, this that and a bunch of other BS. Only to find out that the installer mixed up the vacuum lines.



Always enjoy opinions, base on 3% of knowledge about the actual situation. Been doing this for a long time, seen it all.



As for "play", every turbo has "play", especially a JB turbo. If it didn't, it would explode the first time it gets up to the 1,400 deg F operating mark under full load.
The fact is nothing went through this turbo. You and comp are assuming that happened.

And yes. Turbos need oil. Another thing they need is coolant. The first one is why your kit didn't make my short list. The second is some kind of bad joke

Sent from my SM-G965U using Tapatalk
-ZS-Carpenter is offline   Reply With Quote
Old 06-08-2021, 03:25 PM   #9 (permalink)
A True Z Fanatic
 
Join Date: Sep 2016
Location: Illinois
Posts: 2,410
Drives: 13 370z 6MT
Rep Power: 2684367
-ZS-Carpenter has a reputation beyond repute-ZS-Carpenter has a reputation beyond repute-ZS-Carpenter has a reputation beyond repute-ZS-Carpenter has a reputation beyond repute-ZS-Carpenter has a reputation beyond repute-ZS-Carpenter has a reputation beyond repute-ZS-Carpenter has a reputation beyond repute-ZS-Carpenter has a reputation beyond repute-ZS-Carpenter has a reputation beyond repute-ZS-Carpenter has a reputation beyond repute-ZS-Carpenter has a reputation beyond repute
Default

Quote:
Originally Posted by Boosted Performance View Post
Assumptions without facts is always a bad idea.



Like I said before, there was an incident where the compressor cover was removed from the turbo at time of install, and not installed back properly (square). The damage was identical to this, and forum warriors were all over it...*Sh!t turbo, "turbo needs oil brooo"...bla, bla...BLA!



No different than 3 customers having overboost issues...forum experts jump right on that too, and say poor design of kit, this that and a bunch of other BS. Only to find out that the installer mixed up the vacuum lines.



Always enjoy opinions, base on 3% of knowledge about the actual situation. Been doing this for a long time, seen it all.



As for "play", every turbo has "play", especially a JB turbo. If it didn't, it would explode the first time it gets up to the 1,400 deg F operating mark under full load.
And how many of those janky air cooled turbos did you have drop shipped without changing your product description? I'm sure BettyZ wasn't the only person to open the box and go

"wtf is this? I didn't buy this"

"they cool the hot bearing housing with hot air and it's not even hooked to the oiling system to help cool it off"

No wonder the warranty is crap.

Sent from my SM-G965U using Tapatalk
BettyZ likes this.
-ZS-Carpenter is offline   Reply With Quote
Old 06-08-2021, 09:09 PM   #10 (permalink)
Base Member
 
Join Date: Aug 2013
Location: Barbados
Posts: 42
Drives: Uk spec 08 350z gt
Rep Power: 12
HOODEY is on a distinguished road
Default

Sasha I know eventually these turbo were going to come back to haunt you.

I mentioned many types of higher quality turbos like the borg wargner efr9180, garett g35-950. The oil less turbo method limits the customer's choices.
HOODEY is offline   Reply With Quote
Old 06-08-2021, 09:58 PM   #11 (permalink)
A True Z Fanatic
 
Join Date: Aug 2018
Location: USA
Age: 38
Posts: 5,260
Drives: A Garage Queen
Rep Power: 2684371
BettyZ has a reputation beyond reputeBettyZ has a reputation beyond reputeBettyZ has a reputation beyond reputeBettyZ has a reputation beyond reputeBettyZ has a reputation beyond reputeBettyZ has a reputation beyond reputeBettyZ has a reputation beyond reputeBettyZ has a reputation beyond reputeBettyZ has a reputation beyond reputeBettyZ has a reputation beyond reputeBettyZ has a reputation beyond repute
Default

Quote:
Originally Posted by -ZS-Carpenter View Post
And how many of those janky air cooled turbos did you have drop shipped without changing your product description? I'm sure BettyZ wasn't the only person to open the box and go

"wtf is this? I didn't buy this"

"they cool the hot bearing housing with hot air and it's not even hooked to the oiling system to help cool it off"

No wonder the warranty is crap.

Sent from my SM-G965U using Tapatalk
I'm not sure how it works in Canada, but in all 50 States, offering a customer a product, and then delivering something significantly different, not only voids the contract but is also illegal. The technical term would be "fraud."

May not apply in my case as I learned this before delivery and accepted the delivery. But for those that had no idea, and thought they were getting a water-cooled turbo, there may be a cause of action there.
gbrettin, JARblue, Rusty and 1 others like this.
__________________
'14 MB Nismo | Boost Lab 6870 1.32 AR 553 HP / 471 ft.-lbs.
Betty Mods

Last edited by BettyZ; 06-08-2021 at 10:10 PM.
BettyZ is offline   Reply With Quote
Old 06-17-2021, 01:15 PM   #12 (permalink)
A True Z Fanatic
 
madwi's Avatar
 
Join Date: Sep 2012
Location: West Michigan
Posts: 31,410
Drives: Granma red Z
Rep Power: 2684429
madwi has a reputation beyond reputemadwi has a reputation beyond reputemadwi has a reputation beyond reputemadwi has a reputation beyond reputemadwi has a reputation beyond reputemadwi has a reputation beyond reputemadwi has a reputation beyond reputemadwi has a reputation beyond reputemadwi has a reputation beyond reputemadwi has a reputation beyond reputemadwi has a reputation beyond repute
Default

Quote:
Originally Posted by madwi View Post
I didnt realize you had reached out to them at all.


Happy note new turbo is scheduled for delivery on Monday morning. Hoping I can cram everything together and get the car rolling before the Z get together on the 17th.
Quote:
Originally Posted by Boosted Performance View Post
Yes, a brand new turbo, and is covered under warranty. COMP figures something got into the original turbo from or through the air filter. There was no defect found on any of the rotating assembly, anywhere.
Are they sending a new one? I'm not sure what this means. I received my old one, broken down into parts but nothing new.

I was referring to the turbo that I bought through Elmo370z.
Rusty, redondoaveb and BettyZ like this.

Last edited by madwi; 06-17-2021 at 01:24 PM.
madwi is offline   Reply With Quote
Old 06-17-2021, 03:11 PM   #13 (permalink)
A True Z Fanatic
 
Join Date: Aug 2018
Location: USA
Age: 38
Posts: 5,260
Drives: A Garage Queen
Rep Power: 2684371
BettyZ has a reputation beyond reputeBettyZ has a reputation beyond reputeBettyZ has a reputation beyond reputeBettyZ has a reputation beyond reputeBettyZ has a reputation beyond reputeBettyZ has a reputation beyond reputeBettyZ has a reputation beyond reputeBettyZ has a reputation beyond reputeBettyZ has a reputation beyond reputeBettyZ has a reputation beyond reputeBettyZ has a reputation beyond repute
Default

Quote:
Originally Posted by madwi View Post
Are they sending a new one? I'm not sure what this means. I received my old one, broken down into parts but nothing new.

I was referring to the turbo that I bought through Elmo370z.
"That's a nice turbo, it'd be a shame if we sent it back to you in seven ziplocs."
__________________
'14 MB Nismo | Boost Lab 6870 1.32 AR 553 HP / 471 ft.-lbs.
Betty Mods
BettyZ is offline   Reply With Quote
Old 06-18-2021, 04:50 PM   #14 (permalink)
A True Z Fanatic
 
Join Date: Sep 2016
Location: Illinois
Posts: 2,410
Drives: 13 370z 6MT
Rep Power: 2684367
-ZS-Carpenter has a reputation beyond repute-ZS-Carpenter has a reputation beyond repute-ZS-Carpenter has a reputation beyond repute-ZS-Carpenter has a reputation beyond repute-ZS-Carpenter has a reputation beyond repute-ZS-Carpenter has a reputation beyond repute-ZS-Carpenter has a reputation beyond repute-ZS-Carpenter has a reputation beyond repute-ZS-Carpenter has a reputation beyond repute-ZS-Carpenter has a reputation beyond repute-ZS-Carpenter has a reputation beyond repute
Default

Quote:
Originally Posted by Boosted Performance View Post
Yes, a brand new turbo, and is covered under warranty. COMP figures something got into the original turbo from or through the air filter. There was no defect found on any of the rotating assembly, anywhere.
I'm embarrassed for you.

http://imgur.com/gallery/gKRTKCq

This is the hot side bearing. Or what is left of it. Did something get sucked into the hot side bearing? Is comp trying to say it ate something with no damage to the intake fins and it took out the HOT side bearing? That excuse does not match the damage to the returned bags of parts.

When BettyZ gets his bag of parts back from comp I guarantee that bearing looks the same or worse.

Sent from my SM-G965U using Tapatalk
Optimiser, redondoaveb and BettyZ like this.
-ZS-Carpenter is offline   Reply With Quote
Old 06-18-2021, 07:21 PM   #15 (permalink)
A True Z Fanatic
 
Join Date: Apr 2013
Location: st. petersburg
Posts: 5,727
Drives: 09 nissan 370z Sp M6
Rep Power: 295379
Elmo370z has a reputation beyond reputeElmo370z has a reputation beyond reputeElmo370z has a reputation beyond reputeElmo370z has a reputation beyond reputeElmo370z has a reputation beyond reputeElmo370z has a reputation beyond reputeElmo370z has a reputation beyond reputeElmo370z has a reputation beyond reputeElmo370z has a reputation beyond reputeElmo370z has a reputation beyond reputeElmo370z has a reputation beyond repute
Default

Quote:
Originally Posted by -ZS-Carpenter View Post
I'm embarrassed for you.

http://imgur.com/gallery/gKRTKCq

This is the hot side bearing. Or what is left of it. Did something get sucked into the hot side bearing? Is comp trying to say it ate something with no damage to the intake fins and it took out the HOT side bearing? That excuse does not match the damage to the returned bags of parts.

When BettyZ gets his bag of parts back from comp I guarantee that bearing looks the same or worse.

Sent from my SM-G965U using Tapatalk
That not good.
Elmo370z is offline   Reply With Quote
Reply

Bookmarks


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
'11 Black 370Z Single Turbo 35k miles + Extra Wheels greywaren 370Z For Sale 20 10-17-2017 03:28 AM
370Z For Sale 2011 Black 370Z 6MT Single Turbo 25k miles Glokwork 370Z For Sale 5 02-18-2016 04:46 PM
2012 370z Single Turbo - 22k miles Bizasuge Cars for sale (Private Classifieds) 0 12-15-2015 01:10 PM
370Z For Sale 40th Fully Built, 600hp, 13k miles, ssr, single turbo, hks, bride Flushnismo 370Z For Sale 62 03-09-2015 04:39 PM
What is the most amount of miles you have got on a single tank of gas? houkouonchi Nissan 370Z General Discussions 39 12-30-2013 02:00 AM


All times are GMT -5. The time now is 03:06 PM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2025, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.0 PL2