My experience with baker tuning

simota1

Id like to start off by letting everyone know that i deleted the first thread i made like this.... like many of you said i hadnt contacted baker to hear their part of the story, so i did just that....its almost 2 months of this bs and i think thats long enough


in the first week of january i placed an order on the top secret super induction intakes from baker tuning... they were basically giving a discount on them and so i went for it

after waiting almost 1 month for them to arrive from UPS.....which i think i was raped in shipping btw, gave it the benefit of the doubt that it was all just bad luck... when the lady brought out the box i was furious....





i instantly investigated wether there was damage and indeed there was....











the carbon fiber shroud was cracked for the passenger side and the driver b pillar were chipped... honestly it could have been a lot worst from the looks of the box but i guess i lucked out on that part.... the last picture shows the packing... let me explain how this thing was packed... it was packed like a middle school child packed it. each part was wrapped in a really thin layer bubble wrap and lack of foam peanuts so basically they were dancing all over the damn place till they made it to guam.... also when they put the b pillars i ordered inside the box they just put it at the very top zero cushion.... im lucky they didnt crack when the box was smashed.... i was pretty damn angry that day and if i think about it today... it still makes me pretty damn angry but that wont help the situation so i let it be....

about a week later i realized... the intakes didnt come with the brackets... they have the bolts and nuts for the brackets but no brackets... i double checked with zuperman to confirm if they come with brackets it can even be seen in his pictures when he mounted the intakes... i brought this up with baker and he got pretty defensive saying thats how they got it from top secret and all the intakes didnt come with brackets. this is the part that ticks me off even more he then says "thats why we gave it to you so cheap because it doesnt come with brackets"....

I for one TELL people that before they even buy anything from me TELL THEM that... "o hey man there is a slight blemish on it, or hey bro it has a dull spot here" not let them discover it on there own.... thats just wrong your basically tricking the person....

anyways imma nice guy so i tell baker... ill source out the brackets myself... ill be the better person and ill personally buy the brackets and that ill even take care of the chip on the pillar... you know so im not a little boy whining about these small things but at least replace of pay for the cracked shroud... thats all im asking... what do i get in return... he ignores me freaking awesome.... and yesterday i find out they are no longer a forum vendor on here haha thats the cherry on top.... all i got from baker was... "o hey your situation is UNFORTUNATE but thats all i can do".... now let me ask wtf did you do... i did all the possible ways to fix the problem... i contacted CFE if they can repair the crack, i contacted japan to i can get the damn brackets from top secret and got a qoute for the cracked shroud... but all they said was sorry... baker also said that they didnt alter how it was packed because thats how they got it from top secret.... let me share something with you guys...




^^^^^ thats my top secret engine cover direct from japan(thank god i didnt get it from you guys.... )
THAT IS HOW YOU SHIP PARTS THAT ARE RARE!!!! imagine that came from japan only... baker is all the way from texas come on guys thats just common sense.... everytime i ship stuff to states i bubble wrap it till it cant breath..... i dont let them dance around till they destroy themselves....

at this point im not even after no money... im just after the damn principle.... majority of the time all i got from baker was... "o hey man im sick" or sorry "meeting talk to you later", "out of the office", "ill get back to you tomoro", "ill get back to you next week".... excuse after excuse... mind you they never replied to me unless i emailed them twice or three times.... EVEN if they didnt REPLACE the part at least like "o hey simota i cant replace the shroud but well pay 20%" or 20 bucks... SOMETHING... ANYTHING but no i just got the cold shoulder....

you guys wanna know whats the most hilarious part in the end.... after i bought the brackets and i buy the replacement shroud its basically the same price as buying it for the original price except i went the harder way

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