My experience with baker tuning

simota1 · 02-21-2013, 07:47 PM

Quote:

Originally Posted by Mike

Me too. When I started my business, being internet car forum centered, my main core philosophies were to never send yout anything I wouldn't accept on my own car, and never, ever, under any circumstances let a customer be unhappy, whatever it takes. You live and die by your internet reputation these days. Sometimes there is a bad part. I replace and pay any applicable labor if required, no questions asked. The customer shouldn't have to pay extra for something not right.

amen to that brother.... ill even use my overlays as another example... if for any reason it gets lost... which is has a couple times... and the party hasnt received it yet i send them another one no questions asked.... even if it means i dont earn crap and lose out... its the principle that matters.... there was this one guy from france... he said he never got his overlay... well i sent him his overlay about 3 times.... when he still didnt receive the 3rd one i just gave him a refund.... that principle was all i was after from baker... being that i spent pretty much 2k on parts and how they treated me was very disappointing... in the ending emails of baker to me he told me that i would have to take it to UPS....

now ill pause for a minute... how exactly am i suppose to do that? i didnt ship it... they did..... i never even got an invoice from UPS... all i had was the paypal payment receipt....

Mike · 02-21-2013, 08:10 PM

Quote:

Originally Posted by simota1

now ill pause for a minute... how exactly am i suppose to do that? i didnt ship it... they did..... i never even got an invoice from UPS... all i had was the paypal payment receipt....

you can't dispute it with UPS, only the shipper can. I do 10,000 in shipping with UPS every year, but fortunately I have only had to file one claim with them on behalf of my customers.

keng714 · 02-21-2013, 01:57 PM

Dam wish i known you where looking to buy some i actually have a friend that selling a barely used set of the top secret titanium intakes and you know i would have pack it better then that for you.

simota1 · 02-21-2013, 02:04 PM

Quote:

Originally Posted by keng714

Dam wish i known you where looking to buy some i actually have a friend that selling a barely used set of the top secret titanium intakes and you know i would have pack it better then that for you.

definitely man.... you have my vote since when i bought stuff from you... you packed it great and shipped it out fast.... im also looking for a top secret front and rear strut bar.... and the full titanium exhaust as well if you know anyone....

LMBmikeZ · 02-21-2013, 06:50 PM

Quote:

Originally Posted by simota1

in the beginning ive been wanting to file a dispute on paypal but that gets me a full refund right? i never wanted a full refund.... but i think its to late for that...

I am pretty sure you still can file one I think you have either 60 or 90 days to file it

GL Jon and keep us posted

Quote:

Originally Posted by keng714

Dam wish i known you where looking to buy some i actually have a friend that selling a barely used set of the top secret titanium intakes and you know i would have pack it better then that for you.

PM sent!

wheee! · 02-21-2013, 02:18 PM

still want to know where your gold mine is Sim.....

DEpointfive0 · 02-21-2013, 02:24 PM

Sim, kill them... Bash them on FB, and ask the mods to change your title to "BEWARE OF BAKER TUNING"
Have people call in saying they wanna place an order for something, and then call back and say... Yeahhh... You got a terrible review from this guy on the 370Z forum

I'll do it once I figure out what my google voice thing was (I can't call using my normal phone because I'm in their system because I used to service my car with them and they were good to me,) but you need to rape them and I stand behind you no matter how my experience was)

simota1 · 02-21-2013, 02:34 PM

Quote:

Originally Posted by wheee!

still want to know where your gold mine is Sim.....

my gold mine? LMAO its running low on the reserves..... im really squeezing my funds thanks to the clutch ordeal also....

Quote:

Originally Posted by DEpointfive0

Sim, kill them... Bash them on FB, and ask the mods to change your title to "BEWARE OF BAKER TUNING"
Have people call in saying they wanna place an order for something, and then call back and say... Yeahhh... You got a terrible review from this guy on the 370Z forum

I'll do it once I figure out what my google voice thing was (I can't call using my normal phone because I'm in their system because I used to service my car with them and they were good to me,) but you need to rape them and I stand behind you no matter how my experience was)

haha thanks man... i wont directly bash them directly on FB but ill let the truth do its thing and karma can follow

tonythetiger · 02-21-2013, 07:51 PM

get a refund!!

LMBmikeZ · 02-21-2013, 07:58 PM

Dispute this on paypal buddy and file a complaint at BBB!

GaleForce · 02-21-2013, 08:01 PM

Quote:

Originally Posted by LMBmikeZ

Dispute this on paypal buddy and file a complaint at BBB!

You should force their hand and file a complaint through PayPal. You need to be compensated for what it's going to cost you to fix this stuff at the very least.

simota1 · 02-21-2013, 08:28 PM

Quote:

Originally Posted by GaleForce

You should force their hand and file a complaint through PayPal. You need to be compensated for what it's going to cost you to fix this stuff at the very least.

How do i file a conplaint under the BBB and paypal.....?

GaleForce · 02-21-2013, 08:41 PM

Quote:

Originally Posted by simota1

How do i file a conplaint under the BBB and paypal.....?

If you log into PayPal goto the transaction and there should be a link to file a complaint or report a problem. I thought you had 40-45 days after payment to do that. I'm not sure. I had to file a complaint against EVO-R but it was a while ago.

Imiss370Z · 02-21-2013, 08:43 PM

Quote:

Originally Posted by GaleForce

If you log into PayPal goto the transaction and there should be a link to file a complaint or report a problem. I thought you had 40-45 days after payment to do that. I'm not sure. I had to file a complaint against EVO-R but it was a while ago.

60 days I think, and I hope for you Simota

NissanGuy23 · 02-21-2013, 08:38 PM

Here is their FB

02-21-2013, 02:18 PM	#6 (permalink)
wheee! A True Z Fanatic Join Date: Sep 2009 Location: Mod Capital of Canada Age: 59 Posts: 7,354 Drives: cars. lots of cars. Rep Power: 40183	still want to know where your gold mine is Sim..... DEpointfive0 likes this. __________________ H&R / Stillen / Berk / HKS / Swift / Michelin / UpRev / SPC / Amuse Rep / Seibon / Fringe XVO / TWM / more... My Journal

02-21-2013, 02:24 PM	#7 (permalink)
DEpointfive0 A True Z Fanatic Join Date: Jan 2012 Location: SoCal Posts: 14,824 Drives: a lot Rep Power: 17153	Sim, kill them... Bash them on FB, and ask the mods to change your title to "BEWARE OF BAKER TUNING" Have people call in saying they wanna place an order for something, and then call back and say... Yeahhh... You got a terrible review from this guy on the 370Z forum I'll do it once I figure out what my google voice thing was (I can't call using my normal phone because I'm in their system because I used to service my car with them and they were good to me,) but you need to rape them and I stand behind you no matter how my experience was) simota1 likes this. __________________ Do YOU want to know what/where I got my username from? ( Click to show/hide ) NSFW due to language:

02-21-2013, 07:51 PM	#9 (permalink)
tonythetiger A True Z Fanatic Join Date: Oct 2010 Location: SA, TX Posts: 1,035 Drives: 10 Nissan 370z PG MT Rep Power: 194	get a refund!! __________________ KWV3/Eibach/StillenG3/FI CBE+LTH+34Row/Uprev/SPL/SouthBendSS/QuaifeLSD/4.08/TommyKaira/Status/VolkZE40/AP Radical BBK/Seibon/Amuse/VIS/Sparco/WorksBellGTC/RJM/Nismo

02-21-2013, 07:58 PM	#10 (permalink)
LMBmikeZ A True Z Fanatic Join Date: May 2010 Location: Ontario, Canada Posts: 12,237 Drives: 40th Rep Power: 10351	Dispute this on paypal buddy and file a complaint at BBB! RoshDawg and DEpointfive0 like this. __________________ CUSTOM NISMO \| BERK \| H&R \| STANCE \| SPL everything \| EVO-R \| 34 Setrab \| WHITELINE \| Redline \| Carkitcompany \| Zspeed \| UpRev \| SEIBON

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02-21-2013, 01:57 PM	#3 (permalink)
keng714 Base Member Join Date: May 2009 Location: dallas Posts: 186 Drives: Lexus Is250 Rep Power: 18	Dam wish i known you where looking to buy some i actually have a friend that selling a barely used set of the top secret titanium intakes and you know i would have pack it better then that for you.

02-21-2013, 08:38 PM	#15 (permalink)
NissanGuy23 Track Member Join Date: Oct 2011 Location: West Chester, PA Age: 37 Posts: 752 Drives: 09 370Z NISMO PG 6MT Rep Power: 16	Here is their FB