ShineAuto Project-is this company a joke??

dudesky · 08-29-2011, 03:46 PM

problem solved

Jamaica · 08-29-2011, 03:56 PM

Ken the owner at shine Auto Doesnt come in until After 2pm pacific standard time.
Call the shop 909-980-3433. He always takes care of the issues.

dudesky · 08-29-2011, 10:32 PM

Quote:

Originally Posted by Jamaica@UAMotorsports

Ken the owner at shine Auto Doesnt come in until After 2pm pacific standard time.
Call the shop 909-980-3433. He always takes care of the issues.

Thanks for the info bro

phunk · 08-29-2011, 05:54 PM

why would you order something just to return it the next day?

dudesky · 08-29-2011, 10:31 PM

Quote:

Originally Posted by phunk

why would you order something just to return it the next day?

Sometimes, you order it and if you don't like it, you return it the next day, simple. I'm not the person who holds the product for long a$$ time and think "should I return it or not" no. if I don't like it, I return it right away

kenchan · 08-30-2011, 10:44 AM

Quote:

Originally Posted by dudesky

Sometimes, you order it and if you don't like it, you return it the next day, simple. I'm not the person who holds the product for long a$$ time and think "should I return it or not" no. if I don't like it, I return it right away

yep, same here. i know the second i see the product if it's par or subpar or something that wont work for me.

rather than holding onto it, i ship it back asap as courtesy to the shop for them to have the opportunity to get it back in new condition and sell it again.

Apoc370z · 08-29-2011, 06:27 PM

It takes time to proccess the RMAs, and most company will have to find out what the problem is before they issue the refund. Not to mention the transaction itself might take a day or two, not counting the weekends. I say give it a day or two.

dudesky · 08-29-2011, 10:33 PM

I was mad because they haven't reply me for forever. If they replied me once saying "don't worry, your thing is being processed" I wouldn't be this mad.

batboyvaj · 08-30-2011, 01:10 PM

Was the shine kit bad quality or something? Or just didn't like the look?

delusional · 08-30-2011, 03:47 PM

Quote:

Originally Posted by batboyvaj

Was the shine kit bad quality or something? Or just didn't like the look?

^ interested in knowing this as well

CarbonSignal · 08-30-2011, 04:40 PM

Shine auto have very nice products with great quality.

The CF amuse that we offer is made by them.. I vouch for them

tonybui · 08-30-2011, 06:03 PM

They make great product but their customer service (I can only say service over email sucks) they wouldn't reply me for months

definitionxmk · 08-30-2011, 06:37 PM

I just call them and leave a message... Ken calls me back to verify everything in a timely matter. I've been shopping with him for YEARS and never had an issue. Plus I usually don't return things like our female counterparts do =P

fuct · 08-31-2011, 07:03 AM

Quote:

Originally Posted by definitionxmk

I just call them and leave a message... Ken calls me back to verify everything in a timely matter. I've been shopping with him for YEARS and never had an issue. Plus I usually don't return things like our female counterparts do =P

maybe we can leave the tag on and go to a meet. only to take the part off and return it. silly women.... haaha

urvokbm · 08-31-2011, 08:23 AM

wow.. sounds like a personal problem. shineauto has always come through for me. top notch service, top quality product everytime. maybe you should do more research on a product before you order it and decide that you don't like it shortly thereafter. if you don't have a valid issue or complaint about the item then you should have to pay shipping both ways and a hefty restocking fee just for being a moron

08-29-2011, 03:46 PM	#1 (permalink)
dudesky Track Member Join Date: Apr 2011 Location: Kraid's lair Posts: 516 Drives: E46 M3 6MT Rep Power: 15	ShineAuto Project-is this company a joke?? problem solved Last edited by dudesky; 08-31-2011 at 05:50 PM. Reason: problem solved

08-29-2011, 05:54 PM	#4 (permalink)
phunk A True Z Fanatic Join Date: Mar 2009 Location: Chicago Posts: 3,658 Drives: 370 Rep Power: 954590	why would you order something just to return it the next day? __________________ Charles @ CJ Motorsports : Website \| Facebook \| Instagram \| YouTube Home of the 9 second, stock longblock, stock drivetrain 6MT 370z. 9.91 @ 142mph

08-30-2011, 04:40 PM	#11 (permalink)
CarbonSignal A True Z Fanatic Join Date: Jan 2011 Location: Dubai/California Posts: 2,092 Drives: 370z Rep Power: 20	Shine auto have very nice products with great quality. The CF amuse that we offer is made by them.. I vouch for them __________________ CS 2018 Summer Nismo NEW GB............MOONBEAM Forum OFFER.....................09-14 CS Nismolipkit Forum OFFER Facebook.... Instagram ....Website

08-30-2011, 06:37 PM	#13 (permalink)
definitionxmk Track Member Join Date: Jul 2009 Location: Los Angeles CA Posts: 973 Drives: Stage 2 SC 370Z Rep Power: 16	I just call them and leave a message... Ken calls me back to verify everything in a timely matter. I've been shopping with him for YEARS and never had an issue. Plus I usually don't return things like our female counterparts do =P __________________ *FALKEN . AMUSE . STANCE . INVIDIA . MINES . TOMMY KAIRA . BRIDE . VOLK RACING . GTM* Featured in DSPORT issue #137 - Follow me on Instagram: @definitionxmk

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08-29-2011, 03:56 PM	#2 (permalink)
Jamaica A True Z Fanatic Join Date: Mar 2010 Location: SoCal Posts: 15,362 Drives: Under boost Rep Power: 73	Ken the owner at shine Auto Doesnt come in until After 2pm pacific standard time. Call the shop 909-980-3433. He always takes care of the issues.

08-29-2011, 06:27 PM	#7 (permalink)
Apoc370z A True Z Fanatic Join Date: May 2011 Location: Orange County, CA Posts: 1,001 Drives: 2011 GM z34 Rep Power: 16	It takes time to proccess the RMAs, and most company will have to find out what the problem is before they issue the refund. Not to mention the transaction itself might take a day or two, not counting the weekends. I say give it a day or two.

08-29-2011, 10:33 PM	#8 (permalink)
dudesky Track Member Join Date: Apr 2011 Location: Kraid's lair Posts: 516 Drives: E46 M3 6MT Rep Power: 15	I was mad because they haven't reply me for forever. If they replied me once saying "don't worry, your thing is being processed" I wouldn't be this mad.

08-30-2011, 01:10 PM	#9 (permalink)
batboyvaj Base Member Join Date: Jun 2011 Location: mn Posts: 111 Drives: 2011 370z Rep Power: 14	Was the shine kit bad quality or something? Or just didn't like the look?

08-30-2011, 06:03 PM	#12 (permalink)
tonybui A True Z Fanatic Join Date: May 2009 Location: Maryland Posts: 1,397 Drives: 09 Sports 6 Speed Rep Power: 427	They make great product but their customer service (I can only say service over email sucks) they wouldn't reply me for months

08-31-2011, 08:23 AM	#15 (permalink)
urvokbm Base Member Join Date: Jun 2011 Location: West Palm Beach, FL Posts: 67 Drives: 09 MB 6mt Rep Power: 0	wow.. sounds like a personal problem. shineauto has always come through for me. top notch service, top quality product everytime. maybe you should do more research on a product before you order it and decide that you don't like it shortly thereafter. if you don't have a valid issue or complaint about the item then you should have to pay shipping both ways and a hefty restocking fee just for being a moron