ShineAuto Project-is this company a joke??
 

problem solved :)

Ken the owner at shine Auto Doesnt come in until After 2pm pacific standard time.
Call the shop 909-980-3433. He always takes care of the issues.

why would you order something just to return it the next day?

It takes time to proccess the RMAs, and most company will have to find out what the problem is before they issue the refund. Not to mention the transaction itself might take a day or two, not counting the weekends. I say give it a day or two.

Sometimes, you order it and if you don't like it, you return it the next day, simple. I'm not the person who holds the product for long a$$ time and think "should I return it or not" no. if I don't like it, I return it right away

Thanks for the info bro :)

I was mad because they haven't reply me for forever. If they replied me once saying "don't worry, your thing is being processed" I wouldn't be this mad.

yep, same here. i know the second i see the product if it's par or subpar or something that wont work for me.

rather than holding onto it, i ship it back asap as courtesy to the shop for them to have the opportunity to get it back in new condition and sell it again.

Was the shine kit bad quality or something? Or just didn't like the look?

^ interested in knowing this as well

Shine auto have very nice products with great quality.

The CF amuse that we offer is made by them.. I vouch for them

They make great product but their customer service (I can only say service over email sucks) they wouldn't reply me for months

I just call them and leave a message... Ken calls me back to verify everything in a timely matter. I've been shopping with him for YEARS and never had an issue. Plus I usually don't return things like our female counterparts do =P

i just dont order something if i dont like it.

if i were in their shoes, and there was nothing wrong with the products quality, and you simply just changed your mind.. i would definitely charge a restocking fee and you would have to cover shipping both ways. unless like i said, you had a legitmate complaint about the quality of the item not being what was implied... then I would do a full refund.

^this