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could someone save me from reading through 40 pages of posts and give a brief update on where things stand regarding this issue, i.e. what is nissan's position at this
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#1 (permalink) |
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Base Member
![]() Join Date: Apr 2009
Location: Toronto
Posts: 139
Drives: Mag Black 09 370z
Rep Power: 18 ![]() |
could someone save me from reading through 40 pages of posts and give a brief update on where things stand regarding this issue, i.e. what is nissan's position at this point? will after market oil coolers void the warranty?
much appreciated!
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#2 (permalink) |
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Base Member
Join Date: May 2009
Location: Austin
Posts: 32
Drives: 370Z, Sport Package
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I have been talking with consumer affairs for the past few weeks, issue is being researched, Nissan states they will honor your warranty for the nissan motorsport cooler. (he says that the part does not need to be installed by your dealer) I have requested this several times in writing due to the fact that the cooler does not come with a warranty. The nissan rep has told me that they will not put anything in writing in regards to this issue until their research is complete. So basically I have not received any answers.
I know this does not help anyone just the same BS from the dealer to corporate. |
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#4 (permalink) |
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A True Z Fanatic
Join Date: Jun 2009
Location: Jenks, OK
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I'd be nice if they did a voluntary recall / posted warranty update on this, to where the owner can opt to have one installed (at their expense) and the warranty kept in-tact.
So far from what I've heard, an oil cooler installation voids the warranty. |
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#5 (permalink) |
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Enthusiast Member
Join Date: May 2009
Location: Orlando, FL
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Drives: a car
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I dont think an oil cooler will void the warranty as long it doesnt cause problems to the car. If Nissan is installing an Oil Cooler on the Nismo, which is the same car, we can do it too. Plus any aftermarket part is protected by the Magnuson-Moss Law Act. THe problem is that there's a lot of people don't know about this law, and a lot of dealers that either don't know or want to ignore it.
Magnuson-Moss Warranty Act - Wikipedia, the free encyclopedia This is what I use against dealer when they try their BS warranty with me. |
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#6 (permalink) | |
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A True Z Fanatic
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Location: Jenks, OK
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Quote:
Magnuson-Moss is quoted a lot. It has nothing to do with add-ons. (imagine if you installed Nitrous - you expect them to warrantee the pistons when they get a hole through them?) It has everything to do with tie-in warranty sales - for example, if Nissan required you to buy Nissan oil filters and Nissan Oil, and only the dealer could do the oil changes. THAT is what the Magnuson-Moss Act refers to...because it basically sets up a dealer/manufacturer monopoly on wear-items. Nissan has stated (there's a thread on here about it) where they will not cover a car that has an oil cooler installed, because it's considered a competition-use item, and the car is not for competition use. Even the NIZMO will not have an oil cooler installed. |
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#7 (permalink) | |
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A True Z Fanatic
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Quote:
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#8 (permalink) | |
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A True Z Fanatic
Join Date: Jun 2009
Location: Jenks, OK
Posts: 2,281
Drives: 370z Touring/Sport
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Quote:
Lets say you install a Stillen Intake. Nissan denies the claim because the increased power gained from the intake was not part of the original design specifications and caused damage to XYZ component, and that an intake is an indicator of competition use, of which the car is not designed for, or warranteed. You're left holding the bag...and getting an attorney who will gladly take a lot of your money only to lose the case if it goes to court. Nissan might, if you're lucky, offer to settle it - basically paying your attorney fees... Imagine if you put on a bigger set of brakes...the tie-rod breaks. Competition use. Exceeded design specifications... Now, imagine if you put in 5w-30 dirt-cheap oil, but stuck to the manfucaturer's recommendations on oil changes and engine maintenance and something goes wrong....THEN you'd have a chance at a winning case. Even installing a K&N air filter could be risky, since it's not the same type of air filter originall installed in the car (pleated paper vs paper (or open-cell foam) + oil)... That's not even taking into account of "where is the line drawn" between adding a turbo/blower/nitrous/etc and changing it to a cold-air intake. Remember, law has no "common sense" - and, the burden of proof is on the one who brings it to court, not the defendant. You have to prove to a judge that installing XYZ component couldn't have possibly caused ABC item to break. The Act only provides provisions to prevent required tie-in sales to maintain a warranty. Last edited by kannibul; 06-18-2009 at 10:14 AM. |
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#9 (permalink) |
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A True Z Fanatic
Join Date: Feb 2009
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I would talk to the dealership, Nissan, and ask them to show me how and what went wrong with my car that caused this issue. If they then show me data indicating the intake was the cause then I would be S.O.L, but unless they can prove it with some data they would be required to honor my warranty. Now this is all typing and text on a forum, but when it comes down to it a dealership will cave very easily if you know what you are talking about. I have seen it time and again with my father, they tried to screw him on something and he told them they were wrong and proved it and they quickly backed off.
If the car owner does not know what he is able to say or do, the dealership/Nissan will walk all over him, but if you know your rights with a car and stand up for them they have more work to do than we do. Remember, law has no "common sense"... Oh I am well aware of that, I have dealt with the tax world (mother is a CPA and I use to do work for her and currently study in business). Common sense is not something we have ground to stand upon, but providing facts and proof is plenty to get the results we (car owner's) need. If the dealership/Nissan can show the proof that we made a mistake with the car, then I will fully back off. Also, the oil cooler issue may have been told by Nissan consumer affairs that they will not warranty it, but I am sure many dealerships would have no clue what it is directly and might over look it at first.
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#10 (permalink) |
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A True Z Fanatic
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Although tie-in sales provisions generally are not allowed, you can include such a provision in your warranty if you can demonstrate to the satisfaction of the FTC that your product will not work properly without a specified item or service. Source: Link
I do not know 100% of this Act as I have only read through it a few times, but on we go. They must provide the data.
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#11 (permalink) | |
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A True Z Fanatic
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Quote:
Again, the Magnuson-Moss Act has NOTHING to do with aftermarket modification parts.... |
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