WheelsDirect Experience

370Z JT · 03-15-2011, 11:03 AM

From what ive read,Chris admits it damaged due to poor packaging the first time. Second time, it's unclear.

NeverBoneStck · 03-15-2011, 11:04 AM

Quote:

Originally Posted by fuct

soooo UPS is fuggin' em up? im lost.

I'm lost too.. This is not ups . Did they open the wheels and scratch the chrome? Did they open the wheels and drag them across the concrete? Did they open the wheels and leave a god awful spray on the finish? Did they open the wheels try to fix the finish and fail? Did they package the wheels horribly so they can be damaged during shipping? Seriously a ups issue??

NeverBoneStck · 03-15-2011, 11:06 AM

Quote:

Originally Posted by 370Z JT

From what ive read,Chris admits it damaged due to poor packaging the first time. Second time, it's unclear.

The first time was not due to packaging. It was a finish issue..

NeverBoneStck · 03-15-2011, 11:09 AM

Remember Chris I am not throwing u under the bus. This has to do with forged specialties and they should of ate the shipping . Not you. U act like u r forged specialties.

Chris_1 · 03-15-2011, 11:18 AM

I am not going to argue back and forth and you are convinced since you had someone talk bad about the company that you didnt want the wheels. Why would we drag wheels across the floor?
And honestly by your comments, sure sounds like your throwing me under the bus contradicting everything I am saying. You want to stick to what you believe happened, so frankly what can I do about that. LIke I told you on the phone at 2 AM, yes guys 2 am I answered my phone to address the issue. The owner will contact you and resolve it, he never left anyone hanging from what ive seen so I am sure he will get it done.

This I am sorry, is not a public issue, and if you wanted it resolved this is the wrong way to go about it. I have been helping you as well as the company, problems have happened and you go on a forum and bash me? I doubt I will post anymore in this thread, b/c this is a private issue that we can either fix or we can talk about it on these forums and look at the damaged wheels.

RCZ · 03-15-2011, 11:24 AM

And this is how companies get a bad rep. So first its bad finish and then poor packaging that I assume was done at Forged Specialties. I understand why Chris is upset, its not necessarily his fault, but I'm sure he's getting some heat because he is the one pushing this product in the end. They look bad and he looks bad for selling them.

What's with the trend of wheel startups that turn to shitty quality?

BTW....are those nuts and bolts holding your wheels together??

Chris_1 · 03-15-2011, 11:33 AM

Rcz, honestly I am just upset that all this does is make a company look bad. I mean its not like I ignored you. The quality on the wheels is great, ask jeff per say, or zzz370. If their is an issue I understand it, but its an issue between the company and the customer, not the world.

Instead of trying to fix this now, I have to continually come on here and defend myself and the company b/c an issue occurs. Their are lots of wheel companies out there that have had issues, but they were resolved with the customer and I hope never taken lightly. I am a firm believer that problems can occur, but as long as they are resolved thats what matters.

Red__Zed · 03-15-2011, 12:06 PM

shadoquad · 03-15-2011, 12:09 PM

If the problem is with Forged Specialties, rather than with WheelsDirect, then can you change the thread title to "Forged Specialties Experience"?

NeverBoneStck · 03-15-2011, 12:28 PM

Quote:

Originally Posted by shadoquad

If the problem is with Forged Specialties, rather than with WheelsDirect, then can you change the thread title to "Forged Specialties Experience"?

I would but the contact for f/s is Chris at wheelsdirect. Everything goes through Chris at wheels direct in regards to f/s.

Big J · 03-15-2011, 12:38 PM

Were the rims shipped from Wheelsdirect, and damaged between leaving wheelsdirect and arriving at the customer? If so, I would think wheelsdirect should make this situation right and make the claim with the shipping company's insurance.

Chris_1 · 03-15-2011, 12:38 PM

I will NEVER do that, I sold the product and its my responsibility. Its just not how it works, you sell a product and you stand behind it. I truly believe that the company took the steps to fix it, and no one dragged a wheel across the floor.

I saw the wheels myself before they left and they were not damaged. Honestly, the only thing I see here that doesnt make sense is that tiny scratch on the rear of the wheel.

Does this wheel look like it was dragged across the floor? THis is his wheel before leaving with perfect chrome lip?

whoLEEoh · 03-15-2011, 01:10 PM

usually people put up a thread like this when they were in some way screwed over...they are fixing the issue for u..u complain about this and that and they continue to help you and put up with it...this is a personal matter and this is an attention thread..

Chris_1 · 03-15-2011, 01:30 PM

Their will be no he said, she said, this will be resolved and Blaine will be happy. I dont do this to screw people over. I have always talked to Blaine, and this problem will be resolved and hopefully people understand that these are growing pains, but at least their sticking to it and I am working with them to resolve it. Blaine message me with the wheels that need to have new lips, so I can file with ups for the claims and get this resolved.

shadoquad · 03-15-2011, 01:44 PM

Quote:

Originally Posted by whoLEEoh

usually people put up a thread like this when they were in some way screwed over...they are fixing the issue for u..u complain about this and that and they continue to help you and put up with it...this is a personal matter and this is an attention thread..

03-15-2011, 11:03 AM	#16 (permalink)
370Z JT A True Z Fanatic Join Date: Jan 2010 Location: United States Posts: 2,905 Drives: 370Z PW 7AT Rep Power: 378	From what ive read,Chris admits it damaged due to poor packaging the first time. Second time, it's unclear. __________________ Click for My Journal Top Secret \| EVO-R \| Fujimura Auto \| Shine Auto \| Seibon \| MRWorks \| Swift \| SPC \| SSR \| UpRev \| Project Kics \| NST \| Titek \| Eibach \| Nismo \| Whiteline \| Quaife \| Invidia \| Fly1 \| CF Element \| Carbon Signal

03-15-2011, 11:09 AM	#19 (permalink)
NeverBoneStck A True Z Fanatic Join Date: Oct 2009 Location: Beaverton, Or Posts: 1,110 Drives: 2008 G37 S Rep Power: 17	Remember Chris I am not throwing u under the bus. This has to do with forged specialties and they should of ate the shipping . Not you. U act like u r forged specialties. __________________ Juiced! That is all you need to know !!

03-15-2011, 01:10 PM	#28 (permalink)
whoLEEoh Premium Member Join Date: Oct 2010 Location: Miami,FL Posts: 647 Drives: 2010 370z NISMO Rep Power: 15	usually people put up a thread like this when they were in some way screwed over...they are fixing the issue for u..u complain about this and that and they continue to help you and put up with it...this is a personal matter and this is an attention thread.. __________________ 2013 Boss 302 Last edited by whoLEEoh; 03-15-2011 at 01:33 PM.

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03-15-2011, 11:18 AM	#20 (permalink)
Chris_1 Track Member Join Date: Mar 2010 Location: Statewide Posts: 838 Drives: Nissan 370Z Roadster Rep Power: 16	I am not going to argue back and forth and you are convinced since you had someone talk bad about the company that you didnt want the wheels. Why would we drag wheels across the floor? And honestly by your comments, sure sounds like your throwing me under the bus contradicting everything I am saying. You want to stick to what you believe happened, so frankly what can I do about that. LIke I told you on the phone at 2 AM, yes guys 2 am I answered my phone to address the issue. The owner will contact you and resolve it, he never left anyone hanging from what ive seen so I am sure he will get it done. This I am sorry, is not a public issue, and if you wanted it resolved this is the wrong way to go about it. I have been helping you as well as the company, problems have happened and you go on a forum and bash me? I doubt I will post anymore in this thread, b/c this is a private issue that we can either fix or we can talk about it on these forums and look at the damaged wheels.

03-15-2011, 11:24 AM	#21 (permalink)
RCZ A True Z Fanatic Join Date: Nov 2008 Location: Miami Posts: 6,403 Drives: '09 370Z Rep Power: 1118	And this is how companies get a bad rep. So first its bad finish and then poor packaging that I assume was done at Forged Specialties. I understand why Chris is upset, its not necessarily his fault, but I'm sure he's getting some heat because he is the one pushing this product in the end. They look bad and he looks bad for selling them. What's with the trend of wheel startups that turn to shitty quality? BTW....are those nuts and bolts holding your wheels together??

03-15-2011, 11:33 AM	#22 (permalink)
Chris_1 Track Member Join Date: Mar 2010 Location: Statewide Posts: 838 Drives: Nissan 370Z Roadster Rep Power: 16	Rcz, honestly I am just upset that all this does is make a company look bad. I mean its not like I ignored you. The quality on the wheels is great, ask jeff per say, or zzz370. If their is an issue I understand it, but its an issue between the company and the customer, not the world. Instead of trying to fix this now, I have to continually come on here and defend myself and the company b/c an issue occurs. Their are lots of wheel companies out there that have had issues, but they were resolved with the customer and I hope never taken lightly. I am a firm believer that problems can occur, but as long as they are resolved thats what matters.

03-15-2011, 12:06 PM	#23 (permalink)
Red__Zed A True Z Fanatic Join Date: Jul 2010 Location: window seat Posts: 28,940 Drives: Mostly on two wheels Rep Power: 119

03-15-2011, 12:09 PM	#24 (permalink)
shadoquad A True Z Fanatic Join Date: Apr 2010 Location: . Posts: 42,608 Drives: . Rep Power: 3886	If the problem is with Forged Specialties, rather than with WheelsDirect, then can you change the thread title to "Forged Specialties Experience"?

03-15-2011, 12:38 PM	#26 (permalink)
Big J Track Member Join Date: Jun 2010 Location: Memphis Posts: 905 Drives: 370z Rep Power: 15	Were the rims shipped from Wheelsdirect, and damaged between leaving wheelsdirect and arriving at the customer? If so, I would think wheelsdirect should make this situation right and make the claim with the shipping company's insurance.

03-15-2011, 01:30 PM	#29 (permalink)
Chris_1 Track Member Join Date: Mar 2010 Location: Statewide Posts: 838 Drives: Nissan 370Z Roadster Rep Power: 16	Their will be no he said, she said, this will be resolved and Blaine will be happy. I dont do this to screw people over. I have always talked to Blaine, and this problem will be resolved and hopefully people understand that these are growing pains, but at least their sticking to it and I am working with them to resolve it. Blaine message me with the wheels that need to have new lips, so I can file with ups for the claims and get this resolved.