WheelsDirect Experience

NeverBoneStck · 03-15-2011, 12:25 AM

So I ordered Forged Specialties Wheels from Chris with a eta of 3 mnths for delivery. No problem as these are being shipped from over seas. I received the wheels and there was some issues with the finish .. Called Chris and he said he would take care of it and I sent them back . He paid for the shipping . Received them today and OMFG.. They are worse than before .. I am so disappointed in this whole experience . I have put nothing but Volks on my cars for the past 8 yrs without one single issue . Forged Specialties nothing but issues.. Chris looked at these before they shipped . They are filthy . They were packaged horribly so there would be NO or minimize shipping damage and the pics speak for themselves... Uploading now ..

370Z JT · 03-15-2011, 12:31 AM

Gonna send them back again?

NeverBoneStck · 03-15-2011, 12:49 AM

See all those pretty scratches and chipping on the chrome. Look how clean they are ..

NeverBoneStck · 03-15-2011, 12:54 AM

Here is what alot of the new chrome finish looks like ..

NeverBoneStck · 03-15-2011, 12:59 AM

Here is what the new painted finish looks like ....

Big J · 03-15-2011, 01:00 AM

Man that looks horrible. Good luck on getting the issue resolved.

metz · 03-15-2011, 01:02 AM

Yeah those look like they were drug over concrete
I hope they fix this for you

NeverBoneStck · 03-15-2011, 01:05 AM

Quote:

Originally Posted by metz

Yeah those look like they were drug over concrete
I hope they fix this for you

They were drug over concrete. Its so obvious that NO care was taken in regards to these wheels ...

Chris_1 · 03-15-2011, 01:10 AM

Like I told Blaine, The chips in the chrome were NOT there, and the gash in the barrels were NOT there. The paint, I assume your taking a pic of the rear of the wheel. I mean that is really honestly the only thing I can see where you ups didnt have a hand in.

I have been in contact with you from day one, sometimes and even today it is not 2 a.m. and I am STILL trying to resolve it with you. I never left you hanging, and I looked out for you. You obviously have something against me, so I guess I will have the owner of Forged Specialties contact you tomm. and the finisher to see what their going to do. They will most likely swap out the damaged wheels in for new ones, but lets see what they say.

Let me know which ones were damaged, 2 or 3?

NeverBoneStck · 03-15-2011, 01:19 AM

Quote:

Originally Posted by Chris@WheelsDirectOnline.com

Like I told Blaine, The chips in the chrome were NOT there, and the gash in the barrels were NOT there. The paint, I assume your taking a pic of the rear of the wheel. I mean that is really honestly the only thing I can see where you ups didnt have a hand in.

I have been in contact with you from day one, sometimes and even today it is not 2 a.m. and I am STILL trying to resolve it with you. I never left you hanging, and I looked out for you. You obviously have something against me, so I guess I will have the owner of Forged Specialties contact you tomm. and the finisher to see what their going to do. They will most likely swap out the damaged wheels in for new ones, but lets see what they say.

Chris I have Nothing against you .... Honestly this is a drag.. What is there to resolve ?? The wheels arrived Filthy . If they were shipped and packaged nicely there would be no barrel damage. There are so many scratches and nicks in the chrome. Also the new finish is one of the front wheels . I havent unboxed the rears yet ...

CrownR426 · 03-15-2011, 03:26 AM

Update us bro!
Gotta see which vendors live up to the expectations!
Not too satisified with the ones I've heard of so far on the site.

370zFORme!! · 03-15-2011, 03:56 AM

This is horrible. Having ordered from wheels direct myself, Chris was very informative and helpful. My wheels arrived perfect. If they looked anything like these I would a) want my money back or b)want all wheels replaced. If they were damaged via shipping, was there insurance on them? If shipping wasnt the issue, then there is no excuse for no quality control, especially if you were already unhappy with the first set. If two wheels arrived like this, it is likely the the other two were damaged in shipping as well. I hope this issue gets resolved.

Chris_1 · 03-15-2011, 10:25 AM

I am going to hand it over to the owner of Forged Specialties, b/c I have done all I can and then I still somehow get talked about on these forums like I made a mistake. The wheels were definitely damaged in shipping, b/c I saw them myself before they left.

The only thing I see is MAYBE the rear of the spokes(you dont see that) but w/e it is understandable and once someone talks bad about you, not much more you can do. Everyone knows me here, and I have never had a problem including Forged Specialties. Lets be real here guys, we shipped them once for about $140.00 in a hurry b/c the customer called and wanted them, then their was a problem so its another $140.00 back, then fixed them for another $140.00 back to the customer. Why would we spend over $400.00 and then want to spend another $140.00 to pick them up b/c we sent them out damaged for fun? I dont want to fight about this, just dont think this needed to be on a forum, considering the fact I have been up at 2am at times talking to the customer, but under the bus I go. I am going to continue on the situation and fix it.

RockStarKick · 03-15-2011, 10:25 AM

fuct · 03-15-2011, 10:53 AM

soooo UPS is fuggin' em up? im lost.

03-15-2011, 12:25 AM	#1 (permalink)
NeverBoneStck A True Z Fanatic Join Date: Oct 2009 Location: Beaverton, Or Posts: 1,110 Drives: 2008 G37 S Rep Power: 17	WheelsDirect Experience So I ordered Forged Specialties Wheels from Chris with a eta of 3 mnths for delivery. No problem as these are being shipped from over seas. I received the wheels and there was some issues with the finish .. Called Chris and he said he would take care of it and I sent them back . He paid for the shipping . Received them today and OMFG.. They are worse than before .. I am so disappointed in this whole experience . I have put nothing but Volks on my cars for the past 8 yrs without one single issue . Forged Specialties nothing but issues.. Chris looked at these before they shipped . They are filthy . They were packaged horribly so there would be NO or minimize shipping damage and the pics speak for themselves... Uploading now .. __________________ Juiced! That is all you need to know !! Last edited by NeverBoneStck; 03-15-2011 at 01:12 AM.

03-15-2011, 12:31 AM	#2 (permalink)
370Z JT A True Z Fanatic Join Date: Jan 2010 Location: United States Posts: 2,905 Drives: 370Z PW 7AT Rep Power: 378	Gonna send them back again? __________________ Click for My Journal Top Secret \| EVO-R \| Fujimura Auto \| Shine Auto \| Seibon \| MRWorks \| Swift \| SPC \| SSR \| UpRev \| Project Kics \| NST \| Titek \| Eibach \| Nismo \| Whiteline \| Quaife \| Invidia \| Fly1 \| CF Element \| Carbon Signal

03-15-2011, 01:10 AM	#9 (permalink)
Chris_1 Track Member Join Date: Mar 2010 Location: Statewide Posts: 838 Drives: Nissan 370Z Roadster Rep Power: 16	Like I told Blaine, The chips in the chrome were NOT there, and the gash in the barrels were NOT there. The paint, I assume your taking a pic of the rear of the wheel. I mean that is really honestly the only thing I can see where you ups didnt have a hand in. I have been in contact with you from day one, sometimes and even today it is not 2 a.m. and I am STILL trying to resolve it with you. I never left you hanging, and I looked out for you. You obviously have something against me, so I guess I will have the owner of Forged Specialties contact you tomm. and the finisher to see what their going to do. They will most likely swap out the damaged wheels in for new ones, but lets see what they say. Let me know which ones were damaged, 2 or 3? Last edited by Chris_1; 03-15-2011 at 01:14 AM.

03-15-2011, 03:26 AM	#11 (permalink)
CrownR426 A True Z Fanatic Join Date: Nov 2008 Location: South Korea Posts: 4,676 Drives: Manual Rep Power: 847	Update us bro! Gotta see which vendors live up to the expectations! Not too satisified with the ones I've heard of so far on the site. __________________ Love + Hardwork + Passion RIP SVTRacer

03-15-2011, 03:56 AM	#12 (permalink)
370zFORme!! Premium Member Join Date: Mar 2010 Location: SoCal Posts: 1,459 Drives: 2012 6MT STiffy Rep Power: 17	This is horrible. Having ordered from wheels direct myself, Chris was very informative and helpful. My wheels arrived perfect. If they looked anything like these I would a) want my money back or b)want all wheels replaced. If they were damaged via shipping, was there insurance on them? If shipping wasnt the issue, then there is no excuse for no quality control, especially if you were already unhappy with the first set. If two wheels arrived like this, it is likely the the other two were damaged in shipping as well. I hope this issue gets resolved. __________________ 87' Honda Civic Hatchback: Kaput @ 288,000 miles, 90' Toyota Celica: Kaput @ 175,000 miles, 93' Mitsubishi 3000GT VR4: Kaput @ 138,000 miles, 06' Scion Tc: Traded in @ 64,000 miles, 10' Nissan 370z: Traded in @ 25,000 miles, 12' Subaru Impreza Sti: Current.

03-15-2011, 01:00 AM	#6 (permalink)
Big J Track Member Join Date: Jun 2010 Location: Memphis Posts: 905 Drives: 370z Rep Power: 15	Man that looks horrible. Good luck on getting the issue resolved.

03-15-2011, 01:02 AM	#7 (permalink)
metz Enthusiast Member Join Date: Mar 2010 Location: Baton Rouge Posts: 347 Drives: 05 Roush, 2010 40th Rep Power: 15	Yeah those look like they were drug over concrete I hope they fix this for you

03-15-2011, 10:25 AM	#13 (permalink)
Chris_1 Track Member Join Date: Mar 2010 Location: Statewide Posts: 838 Drives: Nissan 370Z Roadster Rep Power: 16	I am going to hand it over to the owner of Forged Specialties, b/c I have done all I can and then I still somehow get talked about on these forums like I made a mistake. The wheels were definitely damaged in shipping, b/c I saw them myself before they left. The only thing I see is MAYBE the rear of the spokes(you dont see that) but w/e it is understandable and once someone talks bad about you, not much more you can do. Everyone knows me here, and I have never had a problem including Forged Specialties. Lets be real here guys, we shipped them once for about $140.00 in a hurry b/c the customer called and wanted them, then their was a problem so its another $140.00 back, then fixed them for another $140.00 back to the customer. Why would we spend over $400.00 and then want to spend another $140.00 to pick them up b/c we sent them out damaged for fun? I dont want to fight about this, just dont think this needed to be on a forum, considering the fact I have been up at 2am at times talking to the customer, but under the bus I go. I am going to continue on the situation and fix it. Last edited by Chris_1; 03-15-2011 at 10:31 AM.

03-15-2011, 10:25 AM	#14 (permalink)
RockStarKick Enthusiast Member Join Date: Dec 2010 Location: Houston Posts: 298 Drives: it like a rental Rep Power: 14	__________________ 2013 Mustang GT, 6M, Track Pack & Leather Recaros 2011 Pearl White 6M /Sport Pkg - SOLD

03-15-2011, 10:53 AM	#15 (permalink)
fuct A True Z Fanatic Join Date: May 2009 Location: Sugar Land Posts: 3,692 Drives: 97' Ranger :) Rep Power: 23	soooo UPS is fuggin' em up? im lost.

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