08-18-2017, 12:52 PM
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#4 (permalink)
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Track Member
Join Date: Jul 2014
Location: Sherman Oaks, CA
Posts: 812
Drives: 2014 Touring Sport
Rep Power: 420
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Quote:
Originally Posted by rvbsanjose
I already asked the forum vendor for a full refund. They don't want to issue me a full refund. What irritates me further is that they are trying to stick me with a 20% restocking fee for a cancelation on my order.
I can't believe this forum vendor. Why would I agree to pay for a 20% restocking fee on a custom order I placed that had a modification to my order without my approval. That is just absolutely absurd.
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Dispute it with your credit card company as they're not giving you the "Exact" product that you ordered. They're trying to bully you into accepting their conditions using the restocking fee scare tactic. Don't settle for less, they didn't fulfill their end of the deal so why should you be penalized?
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