Dealership Recommendations/Experiences

FairladyZ10PG

Metro Nissan in Montclair

Had problem starting the car (they could not replicate the problem so they sent me home; found out I was driving with out the clutch fluid reservoir cap for a month because the mechanic decided to just leave the cap under the hood; soon my csc gave out; quoted me $2400 just to fix the csc; went to a local shop & got it fixed for less than $1k)

So my conclusion is "don't go to Metro Nissan of Montclair"

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Zbrah

Every service department will have a customer waiting room with a tv, magazines, coffee, popcorn, child playroom, etc. to keep the customers busy and not complaining about wait time, so it's really nothing special. The last thing they want is service customers loitering the dealership with nothing to do.

If you're just coming in for a fluid change, most likely you won't have an issue. When warranty work pop up, that's when they will **** you around and dig into your pockets. Nissan dealershits have the worst customer service I've experienced. Been to OC Nissan, Cerritos Nissan, Buenna Park Nissan, all quack jobs. Each of the service techs acknowledged my car had an issue BUT they refused to do a damn thing about it. Finally drove it an hour away to Fuking Fontana and they fuked my car up, twice. So good luck to anyone taking their chances with them. I'm of the opinion that Nissan corp & dealershits don't give a flying fuk for existing customers so I no longer bring my business to them, found a local shop to get work done on my cars.

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madmike23

That is true, but this is a "dealership experience/recommendation" thread. I just gave a brief statement of what they had if anyone was thinking about going there. I wasn't in shock or awe of it. The TV's weren't anything to write home about. But Puente Hills have individual rooms to do work in or have a conference call. That's a plus for me. Didnt see any magazines though.

My Honda dealership has the best stuff. Super clean lounge, giant tv, quiet play room for kids, Ms. Pacman!!!, keurig, popcorn, and imacs. I really dont mind when its time for service. They sometimes have a hot dog grill outside. All they need is a bar.

Buena Park Nissan was tiny and didn't have anything either. Small garage, didn't have time for my car when I arrived. They never answer their phones either.

Anybody have any experiences with Stadium Nissan?

Hotrodz

Dealerships...Stealerships, they are the good, the bad and the ugly all in one. I lost my serpentine belt while at my brother house and I was lucky he had access to a car hauler. We took it to the stealership in Victorville and they didn't have a pulley in stock for as that is what we diagnosed the problem to be. This was on a Sunday afternoon and Metro was the only place near by that had the part to do the job so they said bring it on down the hill. They had me in and out in just over an hour and wash my car to boot. All on warranty. A great experience for me!!!

But after managing vehicle fleets for more years than I wish to share...I agree with Waiz. I have a local shop do all the stuff I can't do and Seb at SZ does the rest and that's a 5 hour drive!

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