i believe its because the original 2009 design for the asian and european market did not have the spoiler.

The american market has both the sports package spoiler and the nismo spoiler, placing more weight on the stock springlifts that were (imo) not designed to carry the extra weight of the two spoilers mentioned...

That's the correct answer, but it still begs the question ......... same thing happened with the 350 ........ no spoiler cars had no issue with the springs, spoiler and NISMO cars did......... so why didn't they learn from that one? :icon14:

nissan did release a tsb for the 350z springlifts, i stumbled across it when i created this thread.

i guess they thought they corrected the issue with the 09 production year, but as time went on they recieved enough complaints so for PRs sake they issued a tsb for us...

Morning buddy ........... it does make you wonder why they just didn't put the heftier springs on to start :eek:

So, now that a TSB is issued for the stuck hatch release, does that make it a warranty issue or what is the use for the TSB?

TSB means Nissan corp is stepping in and saying the dealerships must change them if they can produce the problem, under warranty. Now it does state they have to produce the problem but when I went mine worked fine but the guy still filled out the report and had the tech change them anyways.

Just saw this thread and also that the TSB was released yesterday. I just had mine replaced under warranty two weeks ago. Funny thing was that I could not replicate the issue at the dealership. So I had to video tape the stuck hatch while the car was at home and take the video tape to the dealer to prove it was an issue.

One note: It did seem to get worse in COLD weather, dunno if this was mentioned on the previous 33 pages of posts.

Is the poll is mislabeled? What I mean is that my stuck hatch started out as a SOMETIME issue and as time went on it became an ALL THE TIME issue. So I will have to say it was sometimes but in the end ALL the time....hum ...which one to choose...going with SOMETIME as that is how it started out.

Oh well it's fixed and very minor compared to my old 06 Z33. Now the bro's Z34 hatch is also sticking. One Z34 down, one to go.

Wow I can't believe 33 pages on a sticking hatch. I wonder how many pages can be generated on the passenger door handle popping?…anyone?….anyone?


Update: Current Poll Stats is:

YES (ALL THE TIME) = 92
YES (Sometime) = 167
NO (Never) = 96

Mine did,t stick until today when I had her out in the cold weather. This morning, the hatch stuck twice out of two attempts. Will report this to dealership next time I'm there. The cold temperature does make a difference. My car does not have a spoiler and I still have the problem.

Stuck Hatch
 

Cold temperature does not make a difference. I live in South FL and it get stuck just the same.

Good to know that sunny Florida also has the sticky hatch issue and that it’s not just the cold weather.

Maybe it was in my case that the car was purchased in Mar 2009 and that I open/close the hatch on an average 8 times a day. And when the weather turned cold that it was not the cold weather that added to the issue BUT that the car had seen more days since the day it was purchased.

My bros 370Z was picked up two weeks later after mine and sure enough his started 2 weeks after mine got to that annoying point. Sure is a coincidence!

Thanks, Great thread.
I printed off the photo of the two spring lifts side by side, and presented them to my dealer. They ordered and installed them, no charge.
Now my hatch flies open.
I also phoned Nissan Ca. and informed them of the problem.

when i press the button the hatch does pop open slightly, i just have to give the hatch a little lift for it be fully open. i have always thought this was normal since the hatch is slightly heavy.

Is this the problem everyone is having or does hatch the not pop open at all when u press the button?

That's the problem. When you pop the hatch, it is supposed to clear the latch completely.

Amusing, I've been using the 6cent fix for awhile now, but i decided to take them out and see if i still get the stuck hatch...its not there anymore! i still want to get the larger springs though because i just know its going to get stuck again. hopefully they dont force me to prove that it didnt work....with my luck it wont get stuck for another month :/

yea so my hatch stuck 6 times in a row so I took it back to the dealer and couldn't get it to replicate... they ordered the parts anyway and told me they are on backorder til March sometime

Took the Z in for an oil change today and to ask about the new hatch springs. I called it: I couldn't replicate the issue, the damn hatch opened each and every time haha. I showed him my printouts of the TSB and the manager said he'd have a tech look at it after the oil change and about 30 minutes later, I was told the oil was changed and they ordered the part :) Not sure how long its gonna take to ship, but I'm happy that it was so easy to get the springs. Now I can use the 6 cents for uh... 6 pieces of penny candy?

took my Z in today for the spring issue they were so buy i showed em the printout he ordered the part and said it would be monday before he could order the part

^^ you guys were lucky and have good dealers that probably are in need of some warranty $$ from Nissan Corp. I had to video tape the incident at home because the first 2 visits to the dealer proved unsuccessful in recreating the issue. Again this was before the TSB was released so it's good to hear that some dealers are loosing up on having to see it actually happen. :tup:

yeah, i think having the printouts of the TSB pretty much gave it the go ahead. I'm sure they've also seen this with cars before mine, so they don't really need to see it malfunction for me.

funny how at my dealership, they said I've been the ONLY one who had the issue...I'm planning to drop my car off after lunch to have them fix it....heheh...the dealership is only about 50 walking steps from my office...heheh

Next Oil Change I will be getting this done mine gets stuck all the time. The Z has been my daily driver since April I open the hatch three times a day 5 days a week getting my gym bag in and out. Yeah the springs are shot.

Went to my local dealership today and told them about seeing the tsb on the hatch springs. They looked it up, confirmed it for themselves and said they would call me when they came in. Didn't ask to look at my car or anything. Satisfied....

Wish it was that easy for me... Took the car in 2 weeks ago, told them about the TSB. They took the car for an hour, came back, and said "OK, we'll order the new parts.".

So yesterday they call me and tell me the parts are in. Took the car in today, waited an hour, checked the hatch and sure enough it opens every time. Got back to work and thought "Hmmm...I want to look at the new springs.". Guess what I found?






Yup, they ordered the same f'ing springs that the car came with, not the new longer springs! My guess is that they never even looked up the TSB, they just looked up the part number (the old part number) and ordered new ones.

Talk about being PO'd...

Go back and have them order them again, but have them print the order sheet out or verify the part number in the order.

Oh yeah, this ain't over yet.

I have this problem too

first press on the button results in it lifting abit but still stuck

and then I have to lift the hatch while pressing the button or its just the same as in the beginning

Nissan in El Paso looked up the TSB and found it and ordered the parts for me, so its out there if thy look. I guess they have a database or something where they look.

I think they just use this : https://www.nissan-techinfo.com/ i was able to find the tsb there.

Update for the Aussie folk, the parts are in Aus, my car's going to the dealer next wed to get the springs changed.

Woohooooooo!!!! I'm going in next week for my first service. A TSB works a whole lot better than my scratchy hand-writing and a resolute scowl!
Awesome!

Got mine fixed took em 15 min

my springs should be coming in on the 19th. i really really hope they'll just let me pop'm in lol, it only takes a second!

They won't. It's considered warranty work. If they don't do it, it's not covered.

Yep, shop's gotta get paid. If you make an appointment for first thing in the morning you shouldn't have to wait much longer that it'll take you to grab some coffee and free breakfast :tup:

just got the call, the springs came in. they asked if i wanted to set up an appt and i explained to them its a really quick swap out, so they just said to pull up to the service bay and they'll replace them on the spot, woo hoo!

EDIT Update: got the springs...they look just like the original ones. im slightly confused because the ones shown by others on the forum looked larger? the part number is the same one posted in the original post and so far they seem to work...the only way i can explain it is that they used the original housing, but replaced the springs with a stiffer set. i tested it a few times and it works so far, and now it takes an extra push to close the hatch, before it would just drop and shut.

for those that recently got the new springs, do yours look just like the originals or are they different?

wow....I didn't realize this thread has been around since 08-07-2009. I too have had this problem for some time. It started happening in the fall of 09. I just called my dealer and will be taking the car in this afternoon so they can take a look and order the new springs. I'll be taking a copy of the bulletin with me in case they try to be stubborn.

Q: If there is a service bulletin and if your car is still under warranty, they have to replace the defective part no matter what, right??

Technically no they do not, a TSB is Nissan HQ saying they see the problem as an issue and dealerships need to fix the problem without question if it does occur. If you cannot replicate the issue they can say no, but so far it seems most dealerships are on the side of fixing it.

^^ Right, that's why I have to take it in to confirm. Watch it miraculously work on the first try...haha...and them not replace the part at their expense....just my luck.

most folks have had pretty good luck with getting their svc dept to order the parts even if you can't recreate the issue right there.

i couldn't reproduce it the day i went, but since i had the printout of the tsb he was cool with it and ordered the springs.

Just got mine done!... Definitely not going to have any more issues... Pops up nicely everytime now!