They repaired mine here in Canada before the TSB came out. I just gave them the new part number and they ordered it in. They came out to look at the car to verify the problem and for the first time ever it opened properly. I told the service manager it never worked before and it figures it would work for him. He laughed. I tried it again five or six times and thankfully it didn't work properly in the following demos. He said no worries and had it ordered in and fixed along with a new center piece for the steering wheel which had a very minor flaw in the casting. Had to replace the whole air bag assembly but it was covered under warranty. So far so good with any of the minor issues.

I recently contacted my Nissan Service department in Silver Spring, MD and they confirmed a TSB was issued and they ordered my new hatch springs. I went in for an oil change and they replaced my springs and all is well.

Wlked into my dealer, gave them a copy of the TSB. Manager ordered the springs on the spot. Installed them a week later. No issues.

So, I dropped my car off for this fix 2 weeks ago or so. This morning when it was a little chilly out, I popped the trunk - sure enough, it didnt open all the way.

Im starting to wonder if my dealership even bothered to DO the swap.

Can you snap a picutre of yours installed, Steve? Im curious what they look like compared to the old ones...

Still no luck in getting the replacement springs here.

Nissan belgium(or europe?) still hasn't issued a TSB for the springs.

Hell I even printed the TSB out. but dealership said they cant order parts like that if there isn't a TSB out.


I wonder if I could buy them somewhere or something

or a nice american dealership willing to ship me some.

Nissan 370Z Forum - vipor's Album: Rear Hatch Springs

http://www.the370z.com/members/vipor...new-spring.jpg

http://www.the370z.com/members/vipor...71a-my-car.jpg

what you need to know is the new springs wear out... and the hatch latches again... ><

Mother fuckers.....they didnt put them in.

Well, they are not using the ones Vipor is showing, they switched mine out and shows the proper number on the receipt but they are still a bit shorter but seem "stronger."
I was pissed at first when I looked and they were short, but I checked the invoice and everything and they are the right ones.

Have you EVER had yours not open completely? Like, are they noticeably stronger?

Cause mine sure as hell didnt open completely this morning, and seemed to be opening just the same as before the swap. I gave them the benefit of the doubt, though...

Mine have yet to fail me since I have installed them, but it has not been super cold or anything else extreme.

I just had mine replaced. They do NOT look like this:

http://www.the370z.com/members/vipor...71a-my-car.jpg

The new ones are a little longer and a lot stiffer. When I went there I asked to see them and I took mine off so I could compare them, as I knew others had problems with the dealer installing the same ones... They are different but you have to look close to even tell...

No issues yet, and it happened a lot before... We shall see...


For those having problems with their dealer not ordering these under warantee: I had gone in for them to look at them and as expected it was working fine for them. They sent me on my way, and said if it happens more often to make another appt to bring it in. They have to see it in person. Then a few weeks later after rading this thread, I got pissed so I called to speak to the Manager and had to get loud and rude for them to finally order the part for me. Don't play nice if they are jerking you around!

Here's what my new springs look like. Sorry about the crap pic. Didn't feel like dragging out my camera.

If your dealer didn't order the springs, I'm gonna go out on a limb and say that they didn't install the new ones. I doubt VERY seriously that any dealers keep these as a stock item. Not in my area of the country anyway.

http://i244.photobucket.com/albums/g...043010_001.jpg

Is there any distinguishing marking on them that you can see over the old ones?

I didn't really look at my old ones before I had them swapped out. The only time that my old springs worked was when I DIDN'T have my arms full of grocery bags. Got pretty tired of opening the hatch with my head. :icon14:

Mine have worked every time since I had them replaced.

So ******* true lol. About the grocery bags, that is.

Just had mine fixed this week, they look the same as the original. However, they are much stronger. It now requires a fair amount of effort to close the hatch now whereas before I could drop the hatch from a smaller height to close it.

Hello all,

I just finalized my spring problem with Nissan here in Sweden. They have been very helpful in resolving my problem, with the help of inputs from this forum.

After having replaced the original factory mounted springs with the new part number as per the United States TSB, I noticed after about a week that there was no difference in operation. They still failed to pop open the rear hatch properly.

Using the pictures from Vipors album( Nissan 370Z Forum - vipor's Album: Rear Hatch Springs ), I contacted Nissan again with the new part number as per the invoice picture. My local Nissan dealer found the same part number in the Nissan Spare parts system, and ordered them. Please note: The springs are not intended for the 370Z, according to the dealer, but were ordered any way. Also, no TSB for this problem has been issued yet in Europe.

Today I changed out the springs to the non-official/extra long version, and they work perfectly. Please note that the rubber packing from the original springs must be used to enable the 1/4 turning of the spring connection.

Good luck to all.

I just got around to messing with this and had the dealer print the TSB and order the parts. I get to the dealership today and they had the same springs and part number as the current springs on the car :shakes head: So like s.storm did I showed the parts guy a picture of the longer springs. He states before he could give me those he would have to clear it with Nissan on Monday.

I don't mean to beat a dead horse but what I found out is if you simply hold the button for a bit it usually always releases the latch.

My replacement springs (the ones that look like the original. However, much stronger) have been in for over a month now and no problems, even with the cooler weather we are having at the moment.

370Z Rear Hatch Springs
 

My 2009 370Z started giving me problems about 6 months ago. When I last took it for service, I told the dealer service manager about it and how many other owners had the same issue. He had not heard about it, but said he would investigate and get back with me. A few weeks later they called me telling me they had the new springs. Once they were installed, I have not had any more problems with the rear hatch not opening as it should.

sticking on mine

sticking on mine. at first it didnt at all. but now its doing it alot. poor work on nissan part shows there ways of going the cheap route in some areas

sometimes my door does not open with one push of button... does it have anything to do with this issue?

I have had my "extra long/non-official" springs in for a few weeks now and the rear hatch pops open nicely every time still.

However, I am noticing a rattling noise caused by these springs, reason being the gap is now larger between the hatch and car body. I was hoping the springs would wear some and minimize the gap, but I think that I will request the replacement(TSB) springs back and live with the problem until there is a final solution.


PS. Holding the button down does not help on my car.

Mine use to stick. Did the 2 pennies trick (each side) no issues since. :p

Huh? Where do the pennies go?

This thread is still alive? WTF, guys? There is a TSB out and Nissan will replace your springs. :shakes head:

Seriously, I know some of you guys are afraid of going to the dealer (understandably) but it is literally a couple minute job and you can stand over them while they do it.

I totally agree that it is a 'couple minute job' YOU'RE ABSOLUTELY NUTS if you think it will take NISSAN a couple of minutes to do ANYTHING!

My service manager laughed when I said it was a 2-minute job. He said, uh, not quite. I didn't say anything but I had the urge to smack him. I waited 45 minutes, had a cup of coffee and chatted with the sales guys while they pretended it was a big job. lol.

I've had my springs replaced at the dealer, and this has caused a small squeek because the hatch doesn't sit down snug as it should. It has the gap you're talking about too.

Imagine, there are other countries beside the USA. My dealer refuses to replace the springs cause there is no TSB from Nissan Europe.:shakes head:

Great. After my epic struggle to eliminate the rattle in the headliner, I'm going to have something done that will create a new noise?
Right now, all I have to do is press the button a second time when the hatch doesn't release. I might prefer that to a squeaky hatch. :confused:

exactly. there is no TSB here.

Nissan (Sweden) has actually helped me as much as they can, despite the lack of a European TSB. As I mentioned in an earlier post in this thread, the maintenance manager found the new parts number (as per the US TSB) in the Nissan computerized spare parts system and ordered it.

Then when I was also unhappy with the new replacements, he ordered the longer version, which belongs to another Nissan model.

Today, I returned to the dealer with the gap problem and I now have both versions to experiment with.

A photo of the penny trick would be nice to see from someone.

I believe Nissan in Germany and/or Belgium still have an obligation to make the car work properly while it is under warranty, even without a TSB? Just tell Nissan it is their problem to solve and see what they do.

Good luck.

Mine is the same.

up the gazoo. lol jk.

they tried lowering the part that the hatch latches onto so it is a tighter fit so that the springs would push the hatch open harder.

worked for a while but it died after a month