Nissan 370Z Forum

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-   Nissan 370Z Warranty / Scheduled Maintenance / Servicing / Repairs (http://www.the370z.com/nissan-370z-warranty-scheduled-maintenance-servicing-repairs/)
-   -   *Voluntary Service Campaign ** Steering Lock Fix** (http://www.the370z.com/nissan-370z-warranty-scheduled-maintenance-servicing-repairs/67969-voluntary-service-campaign-steering-lock-fix.html)

smknvtec 03-23-2013 10:41 PM

Strange. I called my dealer on my 2010 370 Nismo, they took my VIN number and said no recall.....

ayrton88 03-24-2013 11:38 AM

Quote:

Originally Posted by smknvtec (Post 2229908)
Strange. I called my dealer on my 2010 370 Nismo, they took my VIN number and said no recall.....

Same for my June build 2010. Apparently we have a different version. Still going to fail, so pull the fuse or get the harness.

Red__Zed 03-24-2013 11:42 AM

Quote:

Originally Posted by smknvtec (Post 2229908)
Strange. I called my dealer on my 2010 370 Nismo, they took my VIN number and said no recall.....

which steering lock version do you have?

SurfDog 03-24-2013 12:29 PM

Quote:

Originally Posted by nightine (Post 2225391)
Picked up car today - had to pay 1 hours labour (£96) as Nissan UK aren't recalling at moment. Better than nothing but if they do recall will look for a refund on the labour.

On a totally different note I'm coming to San Francisco next month, could anyone recommend any good restaurants?

Gary Denko on Russian hill near Ghiradelli square
get a reservation soon if you can

DEpointfive0 03-24-2013 01:32 PM

Quote:

Originally Posted by nightine (Post 2225391)
Picked up car today - had to pay 1 hours labour (£96) as Nissan UK aren't recalling at moment. Better than nothing but if they do recall will look for a refund on the labour.

On a totally different note I'm coming to San Francisco next month, could anyone recommend any good restaurants?

96 pounds isn't TERRIBLE considering we had members shafted for $1400


Unfortunately you're going to NorCal, but you should go to a shooting range seeing as you really don't have guns in the UK. LOL
(Or tell me the date and I'll see if I can drive up)

SouthArk370Z 03-24-2013 02:32 PM

Quote:

Originally Posted by smknvtec (Post 2229908)
Strange. I called my dealer on my 2010 370 Nismo, they took my VIN number and said no recall.....

My guess is that you already have the Rev D ESCL/SLU. If you can get your head under the dash, you should be able to see the label.

ZCarMan 03-24-2013 03:33 PM

I ordered online a Rev D to replace my Rev A version steering lock back in March of 2012. I had it installed at my local Nissan dealership before I actually suffered a failure. No problems with it since. I have sent off a request (including scans of my receipts) to Nissan North America asking for a full refund of the cost of the steering lock and the labor charged by the Nissan Service department to install it. I'll update when I get a response of whether or not I am successful.

DEpointfive0 03-24-2013 03:44 PM

Quote:

Originally Posted by ZCarMan (Post 2230635)
I ordered online a Rev D to replace my Rev A version steering lock back in March of 2012. I had it installed at my local Nissan dealership before I actually suffered a failure. No problems with it since. I have sent off a request (including scans of my receipts) to Nissan North America asking for a full refund of the cost of the steering lock and the labor charged by the Nissan Service department to install it. I'll update when I get a response of whether or not I am successful.

According to the campaign, as long as a dealershit did the repair, they SHOULD refund you

forza370z 03-24-2013 09:44 PM

Quote:

Originally Posted by DavidInIndy (Post 2229130)
OK guys, just got mine back from my local dealer yesterday. All seems fine so far. Very glad I didn't have the questionable service that some of you have had...very thankful.

So you guys recommend I pull the fuse anyway? I'm thinking I will, but just thought I'd ask.

Yea I'd still pull the fuse if I were you.

Knio 03-25-2013 01:10 AM

Does anyone know what revisions of the steering lock are recalled, is it all of A, B, and C? (D is the replacement?)

I moved so probably missed my letter if I got one.. I guess I will take it in to the dealer tomorrow and see.

ZOperaMan 03-25-2013 09:20 PM

Got my official recall notification today in the mail - text thus:

NISSAN NORTH AMERICA, INC.
National Headquarters
Consumer Affairs Department
P.O. Box 685003
Franklin, Tennessee 37068-5003

(My Name)
(My Address)


OWNER NOTIFICATION

Dear Nissan Owner:

Nissan is committed to providing the highest levels of product quality and customer satisfaction. We believe that our current and future success depends on your continued satisfaction with Nissan. With that in mind, we want to bring to your attention important information regarding your Nissan 370Z.

REASON FOR SERVICE CAMPAIGN

Your 370Z is equipped with an Electronic Steering Column Lock (ESCL) that locks the steering wheel when the vehicle is parked and the ignition is turned off to help prevent theft. On some 370Z vehicles, due to a manufacturing irregularity that has since been corrected, the ESCL may malfunction after the vehicle is locked and could prevent the engine from starting. This condition, should it occur, will only occur when attempting to start the vehicle, and not while driving. To help prevent this from occurring, Nissan will replace the ESCL assembly in your vehicle.

WHAT NISSAN WILL DO

Your Nissan dealer will replace the Electric Steering Column Lock (ESCL) free of charge for parts and labor.

WHAT YOU SHOULD DO

Contact your Nissan dealer at your earliest convenience in order to arrange an appointment. To ensure the least inconvenience for you, it is important that you have an appointment before bringing your vehicle to the Nissan dealer for service. Please bring this notice with you when you keep your service appointment. Instructions have been sent to your Nissan dealer.

If the dealer fails, or is unable to complete the service free of charge, you may contact the National Consumer Affairs Department, Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003. The toll free number is 1-800-NISSAN1 (1-800-647-7261).

Thank you for providing us an opportunity to ensure on-going satisfaction with your Nissan vehicle.

-------------------------------------------------------
CHANGE OF INFORMATION POST CARD:
(Attached) shows VIN, etc.

--ZOM

SouthArk370Z 03-25-2013 11:06 PM

Quote:

Originally Posted by Knio (Post 2231446)
Does anyone know what revisions of the steering lock are recalled, is it all of A, B, and C? (D is the replacement?)

I moved so probably missed my letter if I got one.. I guess I will take it in to the dealer tomorrow and see.

As far as I can tell (I didn't wait to get a letter), it's for Revs A-C (2009-2010). But, yeah, your dealer can tell you for sure.

I had mine replaced today. Once they got it into the shop, it was only a 25 minute job.

Knio 03-26-2013 01:54 AM

Quote:

Originally Posted by SouthArk370Z (Post 2233335)
As far as I can tell (I didn't wait to get a letter), it's for Revs A-C (2009-2010). But, yeah, your dealer can tell you for sure.

I had mine replaced today. Once they got it into the shop, it was only a 25 minute job.

You're right, I have rev C and my car came up on their system. Getting it replaced tomorrow.

xxAGAVExx 03-26-2013 08:44 AM

Just got mine replaced yesterday, they reconnected my cut brown wire :(

RiCharlie 03-26-2013 10:06 AM

Steering lock
 
Just received my notification in the mail today..


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