Intelligent Key System Warning Light...

Vbp6US · 12-10-2011, 01:50 AM

I can't believe there isn't a TSB for this yet.

paigeone · 12-12-2011, 09:53 AM

had car towed to dealer last night,key light on and wont start or any thing else. just like some of the others,went to store, came out and nothing, service rep just called and told me the stearing cable "went bad" and are on back order. just lucky im still under warrenty.

cevans87 · 12-12-2011, 11:03 AM

Not sure the exact build date. I called 1-800-NISSAN1 Friday and told them of the situation. This is my 3rd Nissan with the previous 2 being Altima's. I told them I'd like to be reimbursed for at least the part, and that many of us on the forums here have had this problem.

Surprisingly I received a call from a woman about 15 minutes ago relating to this issue. They basically ask you where you get it serviced, how many Nissan's you've owned. She is passing this along to some sort of manager and then they'll review it based on "good will"

I'm hoping they go ahead and reimburse me for the whole thing. I'd imagine if enough of us call that have had this problem we can start a fire under Nissan's butt to fix this issue permanently, or at least cover the part if it's out of warranty.

GaleForce · 12-13-2011, 08:09 AM

Good information and good investigative work going on in is thread...

cevans87 · 12-13-2011, 10:09 AM

Curious to see if anyone else gave Nissan a call?

The Nissan rep said I would be receiving a call within a few days, as soon as I hear something I'll update the thread again!

kenchan · 12-13-2011, 10:16 AM

ive not called. i already have my spare lock so it's really a done issue for me. i will install mine when spring comes around.

KORRUPT · 12-13-2011, 07:23 PM

Got my car back today. I had the lock shipped up here from grubbs infiniti nissan last thursday, great service. Cost me $550 for the part and $100 for overnight shipping. After the tow, 3 hours labour, and dollar exchange rate it ended up costing me $1200. Perfect time of year too.

Dealer wanted to charge me $1080 plus tax for the part here in Canada. I wonder how nissan canada can justify that, $550 U.S vs $1080 Can. Oh well it runs for now.
Kenchan, thanks for the heads up about the bolts. I got those at the same time, they probably would have cost me another $300 Canadian.

kenchan · 12-14-2011, 06:57 AM

Quote:

Originally Posted by KORRUPT

Got my car back today. I had the lock shipped up here from grubbs infiniti nissan last thursday, great service. Cost me $550 for the part and $100 for overnight shipping. After the tow, 3 hours labour, and dollar exchange rate it ended up costing me $1200. Perfect time of year too.

Dealer wanted to charge me $1080 plus tax for the part here in Canada. I wonder how nissan canada can justify that, $550 U.S vs $1080 Can. Oh well it runs for now.
Kenchan, thanks for the heads up about the bolts. I got those at the same time, they probably would have cost me another $300 Canadian.

Wow, that's crazy. But glad to hear you got your car back. Lol@ potential $300 bolts.

3SeventyZ · 12-13-2011, 11:29 PM

had this problem and just got my car back today.
stupid steering lock.. warranty covered it luckily.

kenchan · 12-14-2011, 06:58 AM

Quote:

Originally Posted by 3SeventyZ

had this problem and just got my car back today.
stupid steering lock.. warranty covered it luckily.

Forrest · 12-14-2011, 03:02 PM

Update. Recieved the car back from dealership with new IPDM installed. Drove the car home. Drove the car to school. BOOM same problem again.

Called the dealership. They are saying either new steering wheel lock or new ECU, they are not sure. I know I would love a new ECU. It would remove that ECU whine.

kenchan · 12-14-2011, 03:31 PM

Quote:

Originally Posted by cevans87

Okay, finally got the call back yesterday from the Nissan rep. Now I was at work when I took the call so I may have been a pushover. As soon as I hung up I decided to call back and say that I was not satisfied.

Basically, they offered me a $200 service check card that could be used at any authorized Nissan dealership, valid for 6 months. For some reason I thought "okay whatever, fine" As soon as I hung up I regretted it. I left a message asking her to call me back, haven't heard back yet.

When I do get a hold of her, I'm going to basically say that $200 for what cost me $1200 is a slap in the face.

Stay tuned for updates.

yah, you should get the whole 1200 check back if your car's under warranty.
if not, then $500 would be nice.

good luck with that.

Quote:

Originally Posted by Forrest

Update. Recieved the car back from dealership with new IPDM installed. Drove the car home. Drove the car to school. BOOM same problem again.

Called the dealership. They are saying either new steering wheel lock or new ECU, they are not sure. I know I would love a new ECU. It would remove that ECU whine.

but doesn't the BCM suppose to handshake with the steering lock first, then tells the ECU the car's ready to start?

tell the dealer to check the steering lock revision. there's a barcode on the unit they can scan to get datecode and revision number. If your car has RevA or RevB, it needs to be changed.

also remember that this problem seems to occure more when the battery is weaker (colder weather, some cars with 3yr old poorly maintained batteries). if your battery has better cca due to warmer day, etc. chances are it can make the failed unit work again temporarily.

Forrest · 12-14-2011, 04:49 PM

Quote:

Originally Posted by kenchan

but doesn't the BCM suppose to handshake with the steering lock first, then tells the ECU the car's ready to start?

tell the dealer to check the steering lock revision. there's a barcode on the unit they can scan to get datecode and revision number. If your car has RevA or RevB, it needs to be changed.

also remember that this problem seems to occure more when the battery is weaker (colder weather, some cars with 3yr old poorly maintained batteries). if your battery has better cca due to warmer day, etc. chances are it can make the failed unit work again temporarily.

The ECU is just what they said over the phone. They have not even seen the car yet. It was just a wild guess/possibility.

I didn’t realize there was a proper way to maintain the battery. How does one maintenance a car battery. I get my oil changes at the dealership every time.

kenchan · 12-14-2011, 06:05 PM

the battery need to be charged and floated when not in use. especially if your car is a hobby car like mine it needs to be on a battery manager (battery tender) during the week or during hibernation.

my dd (G35C) is also on battery manager on the weekends. my short 22mile round trip commute (where half is bumper to bumper) is not enough to charge the battery. my car is 7.5yrs old and still running factory battery.

Forrest · 12-14-2011, 06:22 PM

Quote:

Originally Posted by kenchan

the battery need to be charged and floated when not in use. especially if your car is a hobby car like mine it needs to be on a battery manager (battery tender) during the week or during hibernation.

my dd (G35C) is also on battery manager on the weekends. my short 22mile round trip commute (where half is bumper to bumper) is not enough to charge the battery. my car is 7.5yrs old and still running factory battery.

I use my car every day of the year. Normal size trips.

12-13-2011, 08:09 AM	#4 (permalink)
GaleForce A True Z Fanatic Join Date: Aug 2011 Location: Ontario, Canada Posts: 21,749 Drives: Varis Arising II Rep Power: 51865	Good information and good investigative work going on in is thread... __________________ >>>GaleForce's Build<<< >>>FaceBook @3GsCustoms<<<>>>Instagram @GaleForce370z<<< Varis Kamikaze-Z

12-13-2011, 07:23 PM	#7 (permalink)
KORRUPT Base Member Join Date: Apr 2011 Location: Ottawa Posts: 75 Drives: 09 MB 370Z Rep Power: 15	Got my car back today. I had the lock shipped up here from grubbs infiniti nissan last thursday, great service. Cost me $550 for the part and $100 for overnight shipping. After the tow, 3 hours labour, and dollar exchange rate it ended up costing me $1200. Perfect time of year too. Dealer wanted to charge me $1080 plus tax for the part here in Canada. I wonder how nissan canada can justify that, $550 U.S vs $1080 Can. Oh well it runs for now. Kenchan, thanks for the heads up about the bolts. I got those at the same time, they probably would have cost me another $300 Canadian. __________________ AFE / HPS / STILLEN CBE / AMS SS

12-13-2011, 11:29 PM	#9 (permalink)
3SeventyZ Track Member Join Date: Dec 2008 Location: MD/DE Posts: 626 Drives: 350Z, 370Z, SRT8 Rep Power: 476	had this problem and just got my car back today. stupid steering lock.. warranty covered it luckily. __________________ 2009 Magnetic Black 370Z Sport 6MT

12-14-2011, 03:02 PM	#11 (permalink)
Forrest Track Member Join Date: Mar 2009 Location: california 707! Posts: 677 Drives: 09 370z Blk 6mt sprt Rep Power: 259	Update. Recieved the car back from dealership with new IPDM installed. Drove the car home. Drove the car to school. BOOM same problem again. Called the dealership. They are saying either new steering wheel lock or new ECU, they are not sure. I know I would love a new ECU. It would remove that ECU whine. __________________ my pictures http://www.the370z.com/members/forrest-albums-370z.html

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12-10-2011, 01:50 AM	#1 (permalink)
Vbp6US Enthusiast Member Join Date: Nov 2011 Location: SoCal Posts: 442 Drives: 2009 370z MB 6MT Rep Power: 14	I can't believe there isn't a TSB for this yet.

12-12-2011, 09:53 AM	#2 (permalink)
paigeone Base Member Join Date: Feb 2010 Location: phila.pa. Posts: 20 Drives: 09 370z s/t 6sp Rep Power: 16	had car towed to dealer last night,key light on and wont start or any thing else. just like some of the others,went to store, came out and nothing, service rep just called and told me the stearing cable "went bad" and are on back order. just lucky im still under warrenty.

12-12-2011, 11:03 AM	#3 (permalink)
cevans87 Base Member Join Date: Apr 2011 Location: Rosslyn, VA Posts: 9 Drives: 09 Red 370Z Rep Power: 15	Not sure the exact build date. I called 1-800-NISSAN1 Friday and told them of the situation. This is my 3rd Nissan with the previous 2 being Altima's. I told them I'd like to be reimbursed for at least the part, and that many of us on the forums here have had this problem. Surprisingly I received a call from a woman about 15 minutes ago relating to this issue. They basically ask you where you get it serviced, how many Nissan's you've owned. She is passing this along to some sort of manager and then they'll review it based on "good will" I'm hoping they go ahead and reimburse me for the whole thing. I'd imagine if enough of us call that have had this problem we can start a fire under Nissan's butt to fix this issue permanently, or at least cover the part if it's out of warranty.

12-13-2011, 10:09 AM	#5 (permalink)
cevans87 Base Member Join Date: Apr 2011 Location: Rosslyn, VA Posts: 9 Drives: 09 Red 370Z Rep Power: 15	Curious to see if anyone else gave Nissan a call? The Nissan rep said I would be receiving a call within a few days, as soon as I hear something I'll update the thread again!

12-13-2011, 10:16 AM	#6 (permalink)
kenchan A True Z Fanatic Join Date: Aug 2009 Location: N/A Posts: 76,801 Drives: N/A Rep Power: 141521	ive not called. i already have my spare lock so it's really a done issue for me. i will install mine when spring comes around.

12-14-2011, 06:05 PM	#14 (permalink)
kenchan A True Z Fanatic Join Date: Aug 2009 Location: N/A Posts: 76,801 Drives: N/A Rep Power: 141521	the battery need to be charged and floated when not in use. especially if your car is a hobby car like mine it needs to be on a battery manager (battery tender) during the week or during hibernation. my dd (G35C) is also on battery manager on the weekends. my short 22mile round trip commute (where half is bumper to bumper) is not enough to charge the battery. my car is 7.5yrs old and still running factory battery.