No Order Allocations For July? Double Crap!

UNKNOWN_370 · 07-09-2011, 01:30 PM

Quote:

Originally Posted by MacCool

You guys don't think that the tsunami had an affect on production? Couple a limited production capability with shortages of some paints and parts, and factor in the sales potential of the 3-year-old Z compared to more profitable and bigger-selling models in the Nissan lineup, and I don't understand why anyone is surprised that it isn't business as usual at Nissan these days.

I'll bet that the dealers are getting the runaround from Nissan too. Likely they're not giving you the straight story because they don't know the straight story.

That's neither here nor there. Its about being lied to. If you ask can I order my car? And the response is yes with no explanations of why there will be delays and such. Then you expect for things to work fine.
If there are issues with ordering? Then we expect the dealership to be "HONEST" with us on the ordering of our cars. These cars are costing nearly 40k or more. We deserve the minimal common courtesy of honesty for our money.

theDreamer · 07-09-2011, 01:32 PM

Quote:

Originally Posted by UNKNOWN_370

That's neither here nor there. Its about being lied to. If you ask can I order my car? And the response is yes with no explanations of why there will be delays and such. Then you expect for things to work fine.
If there are issues with ordering? Then we expect the dealership to be "HONEST" with us on the ordering of our cars. These cars are costing nearly 40k or more. We deserve the minimal common courtesy of honesty for our money.

You are feeling the same pissed off feeling the dealerships are.
They are/were being told orders would be fine, but now they are being cancelled or postponed. It sucks and I agree some communication is key, but even Nissan Japan is not 100% sure what is going on. Things will not be 100% until next year probably.

MacCool · 07-09-2011, 05:52 PM

Quote:

Originally Posted by MacCool

You guys don't think that the tsunami had an affect on production? Couple a limited production capability with shortages of some paints and parts, and factor in the sales potential of the 3-year-old Z compared to more profitable and bigger-selling models in the Nissan lineup, and I don't understand why anyone is surprised that it isn't business as usual at Nissan these days.

I'll bet that the dealers are getting the runaround from Nissan too. Likely they're not giving you the straight story because they don't know the straight story.

Quote:

Originally Posted by UNKNOWN_370

That's neither here nor there. Its about being lied to. If you ask can I order my car? And the response is yes with no explanations of why there will be delays and such. Then you expect for things to work fine.
If there are issues with ordering? Then we expect the dealership to be "HONEST" with us on the ordering of our cars. These cars are costing nearly 40k or more. We deserve the minimal common courtesy of honesty for our money.

Quote:

Originally Posted by theDreamer

You are feeling the same pissed off feeling the dealerships are.
They are/were being told orders would be fine, but now they are being cancelled or postponed. It sucks and I agree some communication is key, but even Nissan Japan is not 100% sure what is going on. Things will not be 100% until next year probably.

^^ This ^^. I don't think the dealers know. Unknown's anger is misplaced, although his frustration is certainly understandable. Tsunami's are a bitch, huh?

Bonzo · 07-11-2011, 05:37 PM

Quote:

Originally Posted by MacCool

^^ This ^^. I don't think the dealers know. Unknown's anger is misplaced, although his frustration is certainly understandable. Tsunami's are a bitch, huh?

I think you're right that they don't know. But they DO know that ordering has been slim to none for 4 months now, and they DO know there was a tsunami that put things out of whack. And THIS is the information they should be telling us. Not just, "oh yeah, we'll take your order now and your $1000 deposit, everything is fine and dandy, yippy!" What they should be saying is, "well, due to the tsunami production schedules are in a sate of flux, and no one really knows what to expect right now. I can take your information, and when I do get more information (or an allocation) I'll give you a call and we can go from there." I have contacted 9 dealers now, and only 2 have given me the honest truth. All 7 others are faking their way through. 5 told me sure no problem, but when I asked about an allocation they realized I was no average Joe and they promptly shut up. 2 of them are even trying to sell me other cars, other than the Z.

I realize there was a tsunami, and I realize it messed things up. I don't mind waiting for a car (as long as the 2012 models aren't changed and the price doesn't go crazy higher). It would just be nice to get even a trickle of real information from Nissan. I mean by now there has to be a projected plan. So what is it? This waiting month to month only to get another "no" answer is frustrating and disappointing.

MacCool · 07-11-2011, 06:22 PM

Quote:

Originally Posted by Bonzo

I think you're right that they don't know. But they DO know that ordering has been slim to none for 4 months now, and they DO know there was a tsunami that put things out of whack. And THIS is the information they should be telling us. Not just, "oh yeah, we'll take your order now and your $1000 deposit, everything is fine and dandy, yippy!" What they should be saying is, "well, due to the tsunami production schedules are in a sate of flux, and no one really knows what to expect right now. I can take your information, and when I do get more information (or an allocation) I'll give you a call and we can go from there." I have contacted 9 dealers now, and only 2 have given me the honest truth. All 7 others are faking their way through. 5 told me sure no problem, but when I asked about an allocation they realized I was no average Joe and they promptly shut up. 2 of them are even trying to sell me other cars, other than the Z.

I realize there was a tsunami, and I realize it messed things up. I don't mind waiting for a car (as long as the 2012 models aren't changed and the price doesn't go crazy higher). It would just be nice to get even a trickle of real information from Nissan. I mean by now there has to be a projected plan. So what is it? This waiting month to month only to get another "no" answer is frustrating and disappointing.

Yeah, I agree. I think stringing a customer along is some kind of tradition in the car selling biz. Especially in a competitive market area, they want to keep you on the hook. It's like some kind of reflex with those guys. Fortunately, you were able to find two dealers that would be up front with you. I consider that a positive sign for the car-buying public.

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