05-19-2014, 09:38 AM
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#1 (permalink)
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A True Z Fanatic
Join Date: Mar 2011
Location: Austin, TX
Age: 44
Posts: 36,450
Drives: 11 Z34, 98 E36 M3
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Quote:
Originally Posted by Scribe
Sorry to hear that. I had the same issue (as you probably remember from my posts last week). I'm working with the Nissan Exectuve Consumer Affairs team right now to see if there is something they could do. It's been a fight just to get to that level however, as the regional consumer affairs and their supervisor basically botched my case and didn't look into what they were oringally supposed to, which was reimbursement for the steering wheel lock.
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Yup. I recently posted up some info I got from the local dealer I actually trust. It's in my Preventative Clutch Maintenance thread if want to search for it. Basically they treat the CSC as "good will" coverage. If you spend a bunch of money at the dealer and have the dealer do all your routine maintenance, then corporate is much more likely to approve the dealer to cover it under your warranty. I bought the car from another dealership (I let them do 2 free oil changes), and my current dealer has only ever done a headliner warranty claim for me. I decided to do the repair work myself rather than waste any more time trying to argue with them to cover it. If you've got any of that stuff going for you, then you might have a chance. If not, then I wish you luck.
As for ESCL $$$ you should get every dime (incl tow, rental, parts, labor, etc) back without question. It shouldn't take them any time to approve as long as your VIN is under the recall notice. I would definitely be all over them about this.
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