product/company warnings

Originally Posted by ImportConvert

I have NEVER seen this happen from a decent vendor. Over on M4C, they are VERY Strict about negative feedback on a vendor. However, my threads got Noveske to replace a defective SBR I bought from them (All sorts of issues from an out of spec lower to multiple jams).

The rules were:

-Contact the vendor first, before posting, and work with them until no further resolution could be hoped for.
-Be honest.

If those two were met, the mods would stand with the reviewer, and it would NOT get whitewashed.

Originally Posted by kenchan

that's good to know.

but ive seen some vendors in the past on another car forum that ignored people that did not give good reviews. they kept making up excuses and the sad part was that other people believed them.