About navigation map version!

scottIN · 04-29-2013, 01:46 PM

Just got the letter myself.

Trying to decide if I want to update or not. Honestly, the system isn't that great anyway. I've had a number of places it wouldn't find (but Google Maps did). Kinda crazy using a $3000 system that can't find a house when the free Google Maps on my wife's phone knows where it is.

theDreamer · 04-29-2013, 01:48 PM

Quote:

Originally Posted by scottIN

Just got the letter myself.

Trying to decide if I want to update or not. Honestly, the system isn't that great anyway. I've had a number of places it wouldn't find (but Google Maps did). Kinda crazy using a $3000 system that can't find a house when the free Google Maps on my wife's phone knows where it is.

Hey...it is kinda like when Apple Maps came out.

ocfoilist · 04-29-2013, 05:02 PM

I have an '09 and updated my maps last year to the 2012 version. You have to first purchase it online and then take the code they give you in to the dealer. Then the dealer does the install for you based on their own installation software tools.

When I first took my car in they had it sitting in the back for 2 hours while I waited. I kept checking on it and noticed that it wasn't being worked on and nothing was being installed. So I went to the head mechanic who told me that they were actually missing an installation disk and couldn't do it today. I asked they why in the world they had me waiting in their lobby for 2 hours and why I had to go hunting around back to determine that nothing was being done. He apologized and said that I should come back in a week when they had the right tools.

A week later I returned and, as someone has already mentioned, they said that it would take 2 hours to install and that I would be charged for 2 hours of work. I asked them what the install process was and whether the mechanic had to be in the car at all times. They said of course not; they just kick it off with a button press and then swap to the next disk (or whatever their equivalent was) part-way through. When I mentioned that meant that the mechanic was working on other cars and therefore they were double-billing clients for labor, he turned a bit red and said that he would work out a discount for me. Still, out the door with software and install it was $250 (originally $400 with "normal" labor and the non-discount price for the software upgrade). Pretty frustrating.

kidkotic2001 · 04-30-2013, 09:18 AM

Quote:

Originally Posted by ocfoilist

I have an '09 and updated my maps last year to the 2012 version. You have to first purchase it online and then take the code they give you in to the dealer. Then the dealer does the install for you based on their own installation software tools.

When I first took my car in they had it sitting in the back for 2 hours while I waited. I kept checking on it and noticed that it wasn't being worked on and nothing was being installed. So I went to the head mechanic who told me that they were actually missing an installation disk and couldn't do it today. I asked they why in the world they had me waiting in their lobby for 2 hours and why I had to go hunting around back to determine that nothing was being done. He apologized and said that I should come back in a week when they had the right tools.

A week later I returned and, as someone has already mentioned, they said that it would take 2 hours to install and that I would be charged for 2 hours of work. I asked them what the install process was and whether the mechanic had to be in the car at all times. They said of course not; they just kick it off with a button press and then swap to the next disk (or whatever their equivalent was) part-way through. When I mentioned that meant that the mechanic was working on other cars and therefore they were double-billing clients for labor, he turned a bit red and said that he would work out a discount for me. Still, out the door with software and install it was $250 (originally $400 with "normal" labor and the non-discount price for the software upgrade). Pretty frustrating.

I guess I will start using google maps on my phone going forward I will not pay 400, 250, 150, not eve 60 bucks to get my Maps upgraded on my Z. It should cost about 30 to 40 bucks. As a matter fact it should be free updates that is a 3k upgrade. Crazy

EgoTrip · 05-01-2013, 08:50 AM

Quote:

Originally Posted by kidkotic2001

I guess I will start using google maps on my phone going forward I will not pay 400, 250, 150, not eve 60 bucks to get my Maps upgraded on my Z. It should cost about 30 to 40 bucks. As a matter fact it should be free updates that is a 3k upgrade. Crazy

I completely agree with you. I got my letter from Nissan telling me how lucky I was that they were having a SALE on the map upgrade and I could get it for only $179*. The * points to a note that dealer labor is not included.

Seriously, Nissan? A $2000 NAVI package should include upgrades, at least for the duration of the warranty. That is just lousy customer service.

04-29-2013, 05:02 PM	#3 (permalink)
ocfoilist Base Member Join Date: Apr 2009 Location: Orange County, CA Posts: 202 Drives: 09 Blue 6m 370zT/S/N Rep Power: 18	I have an '09 and updated my maps last year to the 2012 version. You have to first purchase it online and then take the code they give you in to the dealer. Then the dealer does the install for you based on their own installation software tools. When I first took my car in they had it sitting in the back for 2 hours while I waited. I kept checking on it and noticed that it wasn't being worked on and nothing was being installed. So I went to the head mechanic who told me that they were actually missing an installation disk and couldn't do it today. I asked they why in the world they had me waiting in their lobby for 2 hours and why I had to go hunting around back to determine that nothing was being done. He apologized and said that I should come back in a week when they had the right tools. A week later I returned and, as someone has already mentioned, they said that it would take 2 hours to install and that I would be charged for 2 hours of work. I asked them what the install process was and whether the mechanic had to be in the car at all times. They said of course not; they just kick it off with a button press and then swap to the next disk (or whatever their equivalent was) part-way through. When I mentioned that meant that the mechanic was working on other cars and therefore they were double-billing clients for labor, he turned a bit red and said that he would work out a discount for me. Still, out the door with software and install it was $250 (originally $400 with "normal" labor and the non-discount price for the software upgrade). Pretty frustrating. __________________ Proud owner of a new 167.2 inch, 3278 lb baby Z! Stillen CBE & G3 Intake // Stillen Lightweight pulley // Stillen Oil Cooler // Goodridge Braided Stainless Steel Brake Lines // ACT HDSS Clutch& Alum Flywheel

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04-29-2013, 01:46 PM	#1 (permalink)
scottIN Track Member Join Date: Aug 2011 Location: New Castle, Indiana Posts: 764 Drives: '12 370Z Rep Power: 56	Just got the letter myself. Trying to decide if I want to update or not. Honestly, the system isn't that great anyway. I've had a number of places it wouldn't find (but Google Maps did). Kinda crazy using a $3000 system that can't find a house when the free Google Maps on my wife's phone knows where it is.