ATTENTION!! 2009-2010 owners with steering lock/wont start issues

Mus1cg1rl

I will know tomorrow if my issue is the steering lock failure. Mine was in its cozy, warm garage last Friday and when I went to start it up - no go. Glad I was home and not stranded at a grocery store parking lot! I had never head about this steering lock issue until I started doing research on it. Boy was I educated! Armed with all the information I've read on this forum and others, I called the dealership first and conveyed my suspicions. The service rep thought it might be my battery, but this proved not the case. I called Nissan Consumer Affairs yesterday, was issued a case number and got a call back from them this morning. Once I get a diagnosis from the dealer, we will go to the next step. I also have a Quality-Guard Plus Supreme service contract that is in effect until 72,000 miles (I'm at 52,000) and the CA rep told me the dealer would have to let me know if the steering lock issue is covered. If it isn't, I plan to raise holy hell! The flatbed tow truck comes tomorrow morning at 8:00. I'll post an update.

Zbrah

That's how to do it!

Faith

I did the exact same thing, got a case #, they said they'ld call within 24 hours, that was Monday Morning, I tried and tried to reach them after Tuesday, finally got a hold of them Friday, it was a no go. Only reason, my vin wasn't on the list. WTF. So I saved the old part... I really hope you have better luck!!!