ATTENTION!! 2009-2010 owners with steering lock/wont start issues

asdfsammich · 02-05-2013, 10:55 PM

Surfdog said it all best right there ^^^.

Pull the fuse and enjoy the ride. Getting all twisted up over it isn't worth it.

Tapatalk & such etc

doesntcount · 02-07-2013, 06:49 PM

Well, that's fair enough to say. But I'm still super pissed. The dealership gave me the quote for the repair: ready? Have a seat.... $1600!!!!!

So, yesterday, I called Nissan Consumer Affairs and lodged a complaint. My car has only 19000 miles on it. It's 3yrs7mo old. Used to have an extended warranty (extended in coverage, but not in time) that expired 3 years ago (not sure why the original buyer bought it... maybe worried about the 09 being a first gen). So I'm hoping to get at least some of the repair subsidized.

If they leave me out to dry, I'll likely be done with Nissan. I know there's a lot of Nissan loyalty on this site, and don't get me wrong, I love my Z, but I've had a lot more problems with this car than I've ever had with any car. Had to replace 2 MAF sensors over the summer for a cost of $600.

I can't help but chalk this up to poor practices on Nissan as a whole. Not just in their manufacturing of parts like this that frequently fail, but the failure to realize that these are the parts that need to be recalled in order to maintain customer loyalty. ie. you either need to not make mistakes or you need to own up to your mistakes by way of recalls.

FWIW, my coworker who has a GT-R had his steering lock recalled. Why the GT-R and not the Z? Totally bizarre.

daisuke149 · 02-07-2013, 06:51 PM

Quote:

Originally Posted by doesntcount

Well, that's fair enough to say. But I'm still super pissed. The dealership gave me the quote for the repair: ready? Have a seat.... $1600!!!!!

So, yesterday, I called Nissan Consumer Affairs and lodged a complaint. My car has only 19000 miles on it. It's 3yrs7mo old. Used to have an extended warranty (extended in coverage, but not in time) that expired 3 years ago (not sure why the original buyer bought it... maybe worried about the 09 being a first gen). So I'm hoping to get at least some of the repair subsidized.

If they leave me out to dry, I'll likely be done with Nissan. I know there's a lot of Nissan loyalty on this site, and don't get me wrong, I love my Z, but I've had a lot more problems with this car than I've ever had with any car. Had to replace 2 MAF sensors over the summer for a cost of $600.

I can't help but chalk this up to poor practices on Nissan as a whole. Not just in their manufacturing of parts like this that frequently fail, but the failure to realize that these are the parts that need to be recalled in order to maintain customer loyalty. ie. you either need to not make mistakes or you need to own up to your mistakes by way of recalls.

FWIW, my coworker who has a GT-R had his steering lock recalled. Why the GT-R and not the Z? Totally bizarre.

did you try fixing it yourself by tappoing it and then pulling the fuse?

doesntcount · 02-07-2013, 07:11 PM

I tried the tapping. No dice.

However, I posted in another thread (here: How many of you have pulled the steering lock fuse?) about the nissan service guys being able to get it working using a lock from an altima.

Quote:

The service techs told me they proved that it was in fact the failed steering lock by putting in a steering lock from an altima and "running the tests which pass with the working lock, but fail with my lock."

I told them if they can get it started, that they should pull the fuse then we'll be good to go. They told me something about that not working because of some communication with either the BCM or ECU (can't remember which). I'm a car tech noob.

Does this make any sense, or should I push back on this?

Baer383 · 02-07-2013, 07:23 PM

They are Nissan techs and they have no Fvcking clue,
My discovery to remove the fuse has been argued since I recommend it and nobody has had any problems(except for a delay in starting which has not been proven to be related)if the Nissan techs studied these cars as much as we do they just may learn something.

R0bDC · 02-07-2013, 08:29 PM

Quote:

Originally Posted by doesntcount

Well, that's fair enough to say. But I'm still super pissed. The dealership gave me the quote for the repair: ready? Have a seat.... $1600!!!!!

So, yesterday, I called Nissan Consumer Affairs and lodged a complaint. My car has only 19000 miles on it. It's 3yrs7mo old. Used to have an extended warranty (extended in coverage, but not in time) that expired 3 years ago (not sure why the original buyer bought it... maybe worried about the 09 being a first gen). So I'm hoping to get at least some of the repair subsidized.

If they leave me out to dry, I'll likely be done with Nissan. I know there's a lot of Nissan loyalty on this site, and don't get me wrong, I love my Z, but I've had a lot more problems with this car than I've ever had with any car. Had to replace 2 MAF sensors over the summer for a cost of $600.

I can't help but chalk this up to poor practices on Nissan as a whole. Not just in their manufacturing of parts like this that frequently fail, but the failure to realize that these are the parts that need to be recalled in order to maintain customer loyalty. ie. you either need to not make mistakes or you need to own up to your mistakes by way of recalls.

FWIW, my coworker who has a GT-R had his steering lock recalled. Why the GT-R and not the Z? Totally bizarre.

Call Nissan! Don't just email. Talk to Regional Specialist! then try and talk to a Senior Regional Specialist and fight them! lol

Also report it here Home | Safercar -- National Highway Traffic Safety Administration (NHTSA) Here is the Number (888) 327-4236

Good Luck!

doesntcount · 02-07-2013, 09:19 PM

Ya. I emailed and called. I have a case. They're investigating. If I don't get satisfaction tomorrow, I'll escalate it.

And ya, I submitted an issue to the NHTSA.

02-05-2013, 10:55 PM	#1 (permalink)
asdfsammich Enthusiast Member Join Date: Dec 2011 Location: Southern California Posts: 456 Drives: 09 370Z SR MT Rep Power: 15	Surfdog said it all best right there ^^^. Pull the fuse and enjoy the ride. Getting all twisted up over it isn't worth it. Tapatalk & such etc Baer383 likes this.

02-07-2013, 07:23 PM	#5 (permalink)
Baer383 A True Z Fanatic Join Date: Aug 2010 Location: Lawrenceville,Ga Posts: 4,293 Drives: My foot up your azz Rep Power: 31	They are Nissan techs and they have no Fvcking clue, My discovery to remove the fuse has been argued since I recommend it and nobody has had any problems(except for a delay in starting which has not been proven to be related)if the Nissan techs studied these cars as much as we do they just may learn something. __________________ 2013 ZL1 754 rwhp 747 rwtq

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02-07-2013, 06:49 PM	#2 (permalink)
doesntcount Base Member Join Date: Jun 2009 Location: Waterloo Posts: 34 Drives: 09 370Z Bk M6 SP Nav Rep Power: 17	Well, that's fair enough to say. But I'm still super pissed. The dealership gave me the quote for the repair: ready? Have a seat.... $1600!!!!! So, yesterday, I called Nissan Consumer Affairs and lodged a complaint. My car has only 19000 miles on it. It's 3yrs7mo old. Used to have an extended warranty (extended in coverage, but not in time) that expired 3 years ago (not sure why the original buyer bought it... maybe worried about the 09 being a first gen). So I'm hoping to get at least some of the repair subsidized. If they leave me out to dry, I'll likely be done with Nissan. I know there's a lot of Nissan loyalty on this site, and don't get me wrong, I love my Z, but I've had a lot more problems with this car than I've ever had with any car. Had to replace 2 MAF sensors over the summer for a cost of $600. I can't help but chalk this up to poor practices on Nissan as a whole. Not just in their manufacturing of parts like this that frequently fail, but the failure to realize that these are the parts that need to be recalled in order to maintain customer loyalty. ie. you either need to not make mistakes or you need to own up to your mistakes by way of recalls. FWIW, my coworker who has a GT-R had his steering lock recalled. Why the GT-R and not the Z? Totally bizarre.

02-07-2013, 09:19 PM	#7 (permalink)
doesntcount Base Member Join Date: Jun 2009 Location: Waterloo Posts: 34 Drives: 09 370Z Bk M6 SP Nav Rep Power: 17	Ya. I emailed and called. I have a case. They're investigating. If I don't get satisfaction tomorrow, I'll escalate it. And ya, I submitted an issue to the NHTSA.