ATTENTION!! 2009-2010 owners with steering lock/wont start issues

Baer383 · 02-11-2013, 01:11 PM

Quote:

Originally Posted by Dante Rising

Success!!!

Thank you very much to YamahaR6 and Baer383!! The step-by-step DIY guide that YamahaR6 posted, and Baer383 walking through my newbie questions really helped out. If you guys lived in my area I would buy you a beer!

now go

k.alexander · 02-11-2013, 01:38 PM

Just happened to my 09 base. Luckily fixed under an extended warranty that I have, car has 66000 miles on it. Does anyone know if this is likely to break again, now that the SLU has been replaced???

Baer383 · 02-11-2013, 01:42 PM

Quote:

Originally Posted by k.alexander

Just happened to my 09 base. Luckily fixed under an extended warranty that I have, car has 66000 miles on it. Does anyone know if this is likely to break again, now that the SLU has been replaced???

There are a revision A,B,C,D and all of them have failed,the best you can have is a "D" lock

blackbird · 02-11-2013, 02:20 PM

Contacted NHTSA, Emailed Nissan USA. Someone called back. Escalated. no action. Sent second e-mail. Individual called back to say they had just received both e-mails. Would look into it and get back to me. A week later he got back to me. He was going to take it upstairs and get back to me in a week. Since then, approximately 2 1/2 weeks nothing. I have called and left messages but nothing. Today I received a survey from Nissan USA. They won't like my answers. Keep calling NISSAN USA, blast them with E-mails. Be polite. How about a nice story for Car and Driver, Road & Track etc.

fighterinsnat · 02-11-2013, 04:40 PM

Subscribed. My car is in the shop currently after having it towed on Saturday. $1428 total repair cost. I've opened a case with Nissan and I'm supposed to hear back from them tomorrow. 2009 48k miles no warranty.

Has anyone successfully gotten it repaired?

Also if anyone wants, my number is 352-213-5309 for anyone that might want to share experience or progress.

Pintsize725 · 02-11-2013, 11:19 PM

Should someone tell him not to be freaked when the car takes a few seconds to turn on now?

Baer383 · 02-12-2013, 01:37 AM

Quote:

Originally Posted by Pintsize725

Should someone tell him not to be freaked when the car takes a few seconds to turn on now?

That doesn't happen to everyone plus it has not been proven that this is the cause of it.

blackbird · 02-12-2013, 01:00 PM

I was just called by Nissan USA. I am getting a complete refund for charges for the Steering Lock replacement. E-mail them , call them etc. Do not give up. It worked for me.

SurfDog · 02-12-2013, 03:39 PM

Good news blackbird.

Bondfire · 02-12-2013, 06:53 PM

Quote:

Originally Posted by blackbird

I was just called by Nissan USA. I am getting a complete refund for charges for the Steering Lock replacement. E-mail them , call them etc. Do not give up. It worked for me.

That's awesome new! Do you think you can supply the best phone number to call and/or email to use? I'm going contact them right away. Thanks!

SurfDog · 02-14-2013, 09:40 AM

Agree!!! Way to stay after those bastards!!!

Love Nissan engineers. Hate Nissan customer service reps.

Now, unlock your wheel and pull your fuse!!!!!!

blackbird · 02-14-2013, 11:42 AM

E-mail NISSAN, call NISSAN USA. Worked for me. My refund check arrived today. 2009 370Z and failure occured at around 45, 000 miles. Good luck to all.

Bondfire · 02-14-2013, 03:44 PM

Quote:

Originally Posted by blackbird

E-mail NISSAN, call NISSAN USA. Worked for me. My refund check arrived today. 2009 370Z and failure occured at around 45, 000 miles. Good luck to all.

The only contact info I see is on this page. What to make sure I'm contacting the right place to get things to work out the best. What phone number and email address did you use?
NissanUSA.com - Contact

Peculiar · 02-18-2013, 11:40 AM

All, my light goes on and off sporadically. I will be driving and it comes on then it goes off by the time I am ready to park. Other times it will be turned on before i start the engine and the engine will still start up. It seems like this is a strange situation when I read everyone else's exp. Could anyone help clarify if this is something I should bring to the dealer? The light going off and on is annoying to begin with so I might make a call either way.

2010 27k Miles.

Thanks for any help you can provide.

SouthArk370Z · 02-18-2013, 11:42 AM

Quote:

Originally Posted by Peculiar

All, my light goes on and off sporadically. I will be driving and it comes on then it goes off by the time I am ready to park. Other times it will be turned on before i start the engine and the engine will still start up. It seems like this is a strange situation when I read everyone else's exp. Could anyone help clarify if this is something I should bring to the dealer? The light going off and on is annoying to begin with so I might make a call either way.

2010 27k Miles.

Thanks for any help you can provide.

Which light is going on and off?

It may just be a low battery in the fob.

02-11-2013, 01:38 PM	#122 (permalink)
k.alexander Base Member Join Date: Feb 2009 Location: Philadelphia, PA Age: 45 Posts: 240 Drives: 09 Nissan 370Z PG M6 Rep Power: 714	Just happened to my 09 base. Luckily fixed under an extended warranty that I have, car has 66000 miles on it. Does anyone know if this is likely to break again, now that the SLU has been replaced??? __________________ -Are you coming to bed? -I can't. This is important. -What? -Someone is WRONG on the internet.

02-11-2013, 11:19 PM	#126 (permalink)
Pintsize725 A True Z Fanatic Join Date: Jan 2012 Location: Austin Posts: 14,196 Drives: 2016 Mazda 6 Rep Power: 211844	Should someone tell him not to be freaked when the car takes a few seconds to turn on now? __________________ Tracie

02-12-2013, 01:00 PM	#128 (permalink)
blackbird Base Member Join Date: May 2009 Location: Nashua NH Posts: 178 Drives: 09 370Z BLk GTM TT Rep Power: 15	I was just called by Nissan USA. I am getting a complete refund for charges for the Steering Lock replacement. E-mail them , call them etc. Do not give up. It worked for me. SouthArk370Z and Masa like this.

02-12-2013, 03:39 PM	#129 (permalink)
SurfDog A True Z Fanatic Join Date: May 2012 Location: Colorado (9000 feet) Age: 56 Posts: 1,793 Drives: 09 6mt, 13 Sequoia, Rep Power: 15748	Good news blackbird. __________________ 09 6spd Berk CBE, JWT cams, ZSpeed CSC, Stillen (25 row oil, brake cooling, sways, gen3 CAI), Passport (9500ci), Quaife LSD, Z1 400 hp kit, ss lines, pads, rotors, clutch etc, Phunk's pan and fuel starve fix

02-14-2013, 09:40 AM	#131 (permalink)
SurfDog A True Z Fanatic Join Date: May 2012 Location: Colorado (9000 feet) Age: 56 Posts: 1,793 Drives: 09 6mt, 13 Sequoia, Rep Power: 15748	Agree!!! Way to stay after those bastards!!! Love Nissan engineers. Hate Nissan customer service reps. Now, unlock your wheel and pull your fuse!!!!!! __________________ 09 6spd Berk CBE, JWT cams, ZSpeed CSC, Stillen (25 row oil, brake cooling, sways, gen3 CAI), Passport (9500ci), Quaife LSD, Z1 400 hp kit, ss lines, pads, rotors, clutch etc, Phunk's pan and fuel starve fix

02-11-2013, 02:20 PM	#124 (permalink)
blackbird Base Member Join Date: May 2009 Location: Nashua NH Posts: 178 Drives: 09 370Z BLk GTM TT Rep Power: 15	Contacted NHTSA, Emailed Nissan USA. Someone called back. Escalated. no action. Sent second e-mail. Individual called back to say they had just received both e-mails. Would look into it and get back to me. A week later he got back to me. He was going to take it upstairs and get back to me in a week. Since then, approximately 2 1/2 weeks nothing. I have called and left messages but nothing. Today I received a survey from Nissan USA. They won't like my answers. Keep calling NISSAN USA, blast them with E-mails. Be polite. How about a nice story for Car and Driver, Road & Track etc.

02-11-2013, 04:40 PM	#125 (permalink)
fighterinsnat Base Member Join Date: Feb 2011 Location: florida Posts: 49 Drives: 370z Gray Rep Power: 14	Subscribed. My car is in the shop currently after having it towed on Saturday. $1428 total repair cost. I've opened a case with Nissan and I'm supposed to hear back from them tomorrow. 2009 48k miles no warranty. Has anyone successfully gotten it repaired? Also if anyone wants, my number is 352-213-5309 for anyone that might want to share experience or progress.

02-14-2013, 11:42 AM	#132 (permalink)
blackbird Base Member Join Date: May 2009 Location: Nashua NH Posts: 178 Drives: 09 370Z BLk GTM TT Rep Power: 15	E-mail NISSAN, call NISSAN USA. Worked for me. My refund check arrived today. 2009 370Z and failure occured at around 45, 000 miles. Good luck to all.

02-18-2013, 11:40 AM	#134 (permalink)
Peculiar Base Member Join Date: Dec 2012 Location: Charlotte Posts: 49 Drives: 370z 40th Anni Rep Power: 12	All, my light goes on and off sporadically. I will be driving and it comes on then it goes off by the time I am ready to park. Other times it will be turned on before i start the engine and the engine will still start up. It seems like this is a strange situation when I read everyone else's exp. Could anyone help clarify if this is something I should bring to the dealer? The light going off and on is annoying to begin with so I might make a call either way. 2010 27k Miles. Thanks for any help you can provide.

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