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CSC failure covered under warranty?

Hey guys. I'm going through a CSC failure as well. Nissan consumer affairs has been dealing with my dealership. Their (the dealership's) argument is that it's only covered under basic

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Old 10-29-2014, 03:14 PM   #1 (permalink)
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Hey guys. I'm going through a CSC failure as well. Nissan consumer affairs has been dealing with my dealership.

Their (the dealership's) argument is that it's only covered under basic service. Except it's a powertrain component listed on their own website. And the warranty under Basic states:

"...if the part is covered by one of the separate coverages described in the following sections of this warranty, that specific coverage applies instead of the basic coverage."

The Consumer Rep's response was that he wasn't sure if it fell under transmission and I had him pull up the part with me at

"http://parts.nissanusa.com/nissanparts/?selyear=2010&selmodel=370Z+Coupe&searchText=306A1-JK40D&action=replacement&makeid=25&siteid=14&catalogID=0"

Which is listed under Transmission Case and Clutch Release - whereupon the Power Train Warranty states that "Case and all internal parts..." is covered.

Waiting for him to contact the dealership again, but while I wait I was hoping for you guys who have had your CSC covered under the Power Train warranty to please help me out and PM me your case # if you have it or names etc. Something I can use to tell them that this **** has been covered before so this is a bunch of bullcrap. Sorry for the long rant. Really. Really. Mad.
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Old 10-29-2014, 05:34 PM   #2 (permalink)
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Originally Posted by Benadrylz View Post
Waiting for him to contact the dealership again, but while I wait I was hoping for you guys who have had your CSC covered under the Power Train warranty to please help me out and PM me your case # if you have it or names etc. Something I can use to tell them that this **** has been covered before so this is a bunch of bullcrap. Sorry for the long rant. Really. Really. Mad.
Damn, sorry I don't have a case number as I JUST took mine in today. The dealership took it for a test drive and was able to replicate the same issues. Called back and said ordered all the stuff to fix it under the TSB and all covered under the 5yr/60k warranty.

I'll try to get the case number tomorrow if I can get ahold of them. Said parts would be in on 31st and then they'd start on it. Said they were replacing a bunch of stuff like flywheel etc????
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Old 10-29-2014, 05:40 PM   #3 (permalink)
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Yea please if you could, that'd help me out a ton!
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Old 11-07-2014, 06:02 AM   #4 (permalink)
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Yea please if you could, that'd help me out a ton!
Any luck with yours? Sorry I had the sheet of paper with the numbers and all the work they performed, but left it in the car....which is back at the dealer
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