Those of you who have had Steering Lock Failure

gymtime · 12-12-2012, 11:04 AM

This is one reason that I will never be buying a Nissan ever again

I'm just over the warranty and mine failed. Had to get the car towed. It was in the dealership a week and ended up with a $1,300 bill

I called up Nissan and filed a claim, they said there might be something they could do about it (as in cover the cost). This is not a wear and tear issue, it's a faulty part that is notorious on 2009 and 2010 cars as evident here. But of course, Nissan never issued a recall.

So after a few weeks they get back to me and say they won't pay for it because of "my loyalty to Nissan". My loyalty to Nissan? I've babied my car and have taken it to the dealership for everything. I've spent $5k to $6k on all of the services, oil changes, and tires. I told her this and she started to get very rude with me. Questioning my "loyalty to Nissan" was the final straw.

I'm disgusted with Nissan and they just lost a big customer. I was considering buying a GT-R but now I'm going to buy a 911. I'll make sure everyone knows about this too. It's a shame, because other than that the Z is a nice car but I refuse to do business with someone who treats their customers so poorly.

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12-12-2012, 11:04 AM	#10 (permalink)
gymtime Base Member Join Date: Dec 2012 Location: USA Posts: 5 Drives: 370Z Rep Power: 13	This is one reason that I will never be buying a Nissan ever again I'm just over the warranty and mine failed. Had to get the car towed. It was in the dealership a week and ended up with a $1,300 bill I called up Nissan and filed a claim, they said there might be something they could do about it (as in cover the cost). This is not a wear and tear issue, it's a faulty part that is notorious on 2009 and 2010 cars as evident here. But of course, Nissan never issued a recall. So after a few weeks they get back to me and say they won't pay for it because of "my loyalty to Nissan". My loyalty to Nissan? I've babied my car and have taken it to the dealership for everything. I've spent $5k to $6k on all of the services, oil changes, and tires. I told her this and she started to get very rude with me. Questioning my "loyalty to Nissan" was the final straw. I'm disgusted with Nissan and they just lost a big customer. I was considering buying a GT-R but now I'm going to buy a 911. I'll make sure everyone knows about this too. It's a shame, because other than that the Z is a nice car but I refuse to do business with someone who treats their customers so poorly.