Nissan 370Z Forum  

Those of you who have had Steering Lock Failure

Originally Posted by bcr8ive I was told by dealership that this issue is not covered under any warranty because it is an electrical component...heads up Z owners... This is not

Go Back   Nissan 370Z Forum > Nissan 370Z General Area > Nissan 370Z General Discussions


Like Tree65Likes

Closed Thread
 
LinkBack Thread Tools Display Modes
Old 10-12-2012, 09:27 AM   #1 (permalink)
Enthusiast Member
 
robones's Avatar
 
Join Date: Mar 2011
Location: Miami
Posts: 357
Drives: 2011 - Nissan 370 M6
Rep Power: 15
robones is on a distinguished road
Default

Quote:
Originally Posted by bcr8ive View Post
I was told by dealership that this issue is not covered under any warranty because it is an electrical component...heads up Z owners...
This is not correct. if you have bumper to bumper coverage ANYTHING is covered under warranty; hence the name "bumper to bumper" which implies anything between front and rear bumper

Last edited by robones; 10-12-2012 at 09:52 AM.
robones is offline  
Old 10-12-2012, 10:56 AM   #2 (permalink)
Base Member
 
Join Date: Aug 2012
Location: Laguna Beach
Posts: 30
Drives: 10 370Z Roadster
Rep Power: 13
BrianSoCal is on a distinguished road
Default

Sorry for the cross post:

I ALMOST convinced the local Nissan dealer to install the part for me before it's eventual failure, but they emailed me back today and said no after this reply yesterday:

I personally have seen (1) 370z that was towed here for what turned out to be a "Steering Lock Assembly". It was about a year ago and the car was here for about (1) week due to a parts order. I did call Nissan regarding your concern. I was informed that dating back to February of 2011, he found (16) warranty claims for the part number you provided for the 2010 370z. My parts department tells me that the part # you provided does "supercede" to a different part#. However, one of my lead technicians tells me that not all of the 2010 370z's were produced with the same part#. In other words, your vehicle may already have the updated part. I would ask - how do you know the part# that is currently in your vehicle?

I have no issue with replacing the part for you, as long as my Service Director says 'OK'. I will not have a response for you, probably until tomorrow (Thurs).

My concern is that if we remove the existing part from your vehicle and it is sent to Nissan for a warranty claim and it is found to already have the updated part# the claim may be rejected if it has not actually failed internally.

Today:

Unfortunately I was informed that we are not to replace parts under warranty that have not actually failed. Irregardless of what part number is currently in your vehicle. Unless there is an open recall related to that repair. I would need to refer you to Nissan Consumer Affairs at 800-nissan1 to ask if they would authorize the replacement as a precautionary measure.
BrianSoCal is offline  
Old 10-12-2012, 11:04 AM   #3 (permalink)
Enthusiast Member
 
robones's Avatar
 
Join Date: Mar 2011
Location: Miami
Posts: 357
Drives: 2011 - Nissan 370 M6
Rep Power: 15
robones is on a distinguished road
Default

Well duh! LOL they will not cover any part under warranty if it "has not failed yet" if it fails, they will cover it however!
robones is offline  
Old 10-12-2012, 11:15 AM   #4 (permalink)
Base Member
 
Join Date: Aug 2012
Location: Laguna Beach
Posts: 30
Drives: 10 370Z Roadster
Rep Power: 13
BrianSoCal is on a distinguished road
Default

Quote:
Originally Posted by robones View Post
Well duh! LOL they will not cover any part under warranty if it "has not failed yet" if it fails, they will cover it however!
Hey it was worth a try, an ounce of prevention is worth a pound of cure
robones likes this.
BrianSoCal is offline  
Old 10-12-2012, 11:11 AM   #5 (permalink)
A True Z Fanatic
 
edub370's Avatar
 
Join Date: May 2011
Location: KCMO
Posts: 3,458
Drives: 09 370z S/T 6MT
Rep Power: 21
edub370 is a glorious beacon of lightedub370 is a glorious beacon of lightedub370 is a glorious beacon of lightedub370 is a glorious beacon of lightedub370 is a glorious beacon of lightedub370 is a glorious beacon of light
Default

Pull.... The.... Fuse.....


What's all the discussion for
__________________
09 370Z ST 6MT//Injen CAI//Greddy CBE//TP//TSW's//Swifts//Stillen lip//Whiteline sways
326whp/268tq
edub370 is offline  
Old 10-12-2012, 11:19 AM   #6 (permalink)
6MT
A True Z Fanatic
 
6MT's Avatar
 
Join Date: May 2009
Location: ITU Zone 2
Posts: 22,459
Drives: Reliant Robin
Rep Power: 1791
6MT has a reputation beyond repute6MT has a reputation beyond repute6MT has a reputation beyond repute6MT has a reputation beyond repute6MT has a reputation beyond repute6MT has a reputation beyond repute6MT has a reputation beyond repute6MT has a reputation beyond repute6MT has a reputation beyond repute6MT has a reputation beyond repute6MT has a reputation beyond repute
Default

Quote:
Originally Posted by edub370 View Post
Pull.... The.... Fuse.....


What's all the discussion for
This thread is like beating a dead horse....
__________________
Andrew

2009 370Z Sport/Touring 6MT sold
2013 Honda Civic Si coupe D/D
6MT is offline  
Old 10-13-2012, 05:14 PM   #7 (permalink)
Base Member
 
Join Date: Feb 2011
Location: SoCal - Orange County
Posts: 84
Drives: 09 Nissan 370Z MB M6
Rep Power: 15
JPnAZ is on a distinguished road
Default

Quote:
Originally Posted by edub370 View Post
Pull.... The.... Fuse.....


What's all the discussion for
You cannot just "pull...the...fuse" if you cannot get the unit to unlock after failing, esp if you didnt know this was a common issue BEFORE having the problem...
__________________
MB Base Model - 19" Volks - HKS Coilovers - Tanabe Exhaust
JPnAZ is offline  
Old 10-14-2012, 04:11 PM   #8 (permalink)
A True Z Fanatic
 
edub370's Avatar
 
Join Date: May 2011
Location: KCMO
Posts: 3,458
Drives: 09 370z S/T 6MT
Rep Power: 21
edub370 is a glorious beacon of lightedub370 is a glorious beacon of lightedub370 is a glorious beacon of lightedub370 is a glorious beacon of lightedub370 is a glorious beacon of lightedub370 is a glorious beacon of light
Default

Quote:
Originally Posted by JPnAZ View Post
You cannot just "pull...the...fuse" if you cannot get the unit to unlock after failing, esp if you didnt know this was a common issue BEFORE having the problem...
u are correct.. after its broken u can't. that's y i keep telling people to just pull the fuse now. idk why there is all this discussion about upgrading to "rev LMNOP" or cutting wires or any of that. simply pulling the fuse solves the problem before there are any issues. if its already locked then it doesn't matter at that point
__________________
09 370Z ST 6MT//Injen CAI//Greddy CBE//TP//TSW's//Swifts//Stillen lip//Whiteline sways
326whp/268tq
edub370 is offline  
Old 10-15-2012, 12:48 PM   #9 (permalink)
Base Member
 
SalA's Avatar
 
Join Date: Mar 2010
Location: Milton, GA
Posts: 247
Drives: 17 Nissan GT-R
Rep Power: 16
SalA is on a distinguished road
Default

Quote:
Originally Posted by edub370 View Post
u are correct.. after its broken u can't. that's y i keep telling people to just pull the fuse now. idk why there is all this discussion about upgrading to "rev LMNOP" or cutting wires or any of that. simply pulling the fuse solves the problem before there are any issues. if its already locked then it doesn't matter at that point
Absolutely Agree...I have about 9K miles on my 2009...Still under warranty and I just went ahead and installed the By Pass Harness. The lock is obviously a problem that Nissan refuses to acknowledge. At that point, you need to take action yourself.
__________________
2017 Pearl White GT-R Premium
|Full Bolt-On E85 From Speed by Design|
SalA is offline  
Old 10-12-2012, 11:21 AM   #10 (permalink)
Track Member
 
Join Date: Mar 2012
Location: Vegas Baby!
Posts: 773
Drives: German/British cars
Rep Power: 15
Tazicon is just really niceTazicon is just really niceTazicon is just really niceTazicon is just really nice
Default

Is the fuse marked steering lock? Which fuse do you pull? Does that fuse affect anything else? As soon as you answer I will walk outside and do it as I don't want to take a chance.
Jetlag likes this.
__________________
Porsche, it's a 2 syllable word
Tazicon is offline  
Old 10-12-2012, 12:38 PM   #11 (permalink)
A True Z Fanatic
 
Mt Tam I am's Avatar
 
Join Date: Jun 2010
Location: California
Posts: 10,709
Drives: 370Z T/S/N 6MT & XKE
Rep Power: 3843
Mt Tam I am has a reputation beyond reputeMt Tam I am has a reputation beyond reputeMt Tam I am has a reputation beyond reputeMt Tam I am has a reputation beyond reputeMt Tam I am has a reputation beyond reputeMt Tam I am has a reputation beyond reputeMt Tam I am has a reputation beyond reputeMt Tam I am has a reputation beyond reputeMt Tam I am has a reputation beyond reputeMt Tam I am has a reputation beyond reputeMt Tam I am has a reputation beyond repute
Default

Quote:
Originally Posted by Tazicon View Post
Is the fuse marked steering lock? Which fuse do you pull? Does that fuse affect anything else? As soon as you answer I will walk outside and do it as I don't want to take a chance.

370Z steering lock fuse removal

http://www.the370z.com/diy-section-d...lved-real.html

I used another thread I think as I recall more pics. The fuse box clearly tells you which fuse is what. The fuse box is a bit hard to get to but I did it so it can not be too tough.
Tazicon likes this.
__________________
"Does the carpet match the drapes? NO!!! I don't date bald women."
Nissan Motorsports 34R Oil Cooler. Stillen CBE. Hotchkis Sport Sway Bars. KW Variant 3 Coilover System. Stillen Gen3 CAI. Michelin Pilot Super Sport. Stillen Brake Ducts. Carbotech™ XP10/XP8 Pads. Z1 Front Rotors. Z1 Stainless Brake Lines. Two degrees of camber
Mt Tam I am is offline  
Old 10-12-2012, 12:44 PM   #12 (permalink)
Track Member
 
Join Date: Mar 2012
Location: Vegas Baby!
Posts: 773
Drives: German/British cars
Rep Power: 15
Tazicon is just really niceTazicon is just really niceTazicon is just really niceTazicon is just really nice
Default

Quote:
Originally Posted by Mt Tam I am View Post
370Z steering lock fuse removal

http://www.the370z.com/diy-section-d...lved-real.html

I used another thread I think as I recall more pics. The fuse box clearly tells you which fuse is what. The fuse box is a bit hard to get to but I did it so it can not be too tough.
Excellent thank you!
__________________
Porsche, it's a 2 syllable word
Tazicon is offline  
Old 10-12-2012, 01:56 PM   #13 (permalink)
A True Z Fanatic
 
Mt Tam I am's Avatar
 
Join Date: Jun 2010
Location: California
Posts: 10,709
Drives: 370Z T/S/N 6MT & XKE
Rep Power: 3843
Mt Tam I am has a reputation beyond reputeMt Tam I am has a reputation beyond reputeMt Tam I am has a reputation beyond reputeMt Tam I am has a reputation beyond reputeMt Tam I am has a reputation beyond reputeMt Tam I am has a reputation beyond reputeMt Tam I am has a reputation beyond reputeMt Tam I am has a reputation beyond reputeMt Tam I am has a reputation beyond reputeMt Tam I am has a reputation beyond reputeMt Tam I am has a reputation beyond repute
Default

Quote:
Originally Posted by Tazicon View Post
Excellent thank you!

It seems harder than it is. 10 + minutes,and no more worries in the back of your mind.
GaleForce likes this.
__________________
"Does the carpet match the drapes? NO!!! I don't date bald women."
Nissan Motorsports 34R Oil Cooler. Stillen CBE. Hotchkis Sport Sway Bars. KW Variant 3 Coilover System. Stillen Gen3 CAI. Michelin Pilot Super Sport. Stillen Brake Ducts. Carbotech™ XP10/XP8 Pads. Z1 Front Rotors. Z1 Stainless Brake Lines. Two degrees of camber
Mt Tam I am is offline  
Old 10-12-2012, 03:13 PM   #14 (permalink)
A True Z Fanatic
 
GaleForce's Avatar
 
Join Date: Aug 2011
Location: Ontario, Canada
Posts: 21,749
Drives: Varis Arising II
Rep Power: 51865
GaleForce has a reputation beyond reputeGaleForce has a reputation beyond reputeGaleForce has a reputation beyond reputeGaleForce has a reputation beyond reputeGaleForce has a reputation beyond reputeGaleForce has a reputation beyond reputeGaleForce has a reputation beyond reputeGaleForce has a reputation beyond reputeGaleForce has a reputation beyond reputeGaleForce has a reputation beyond reputeGaleForce has a reputation beyond repute
Default

Quote:
Originally Posted by Mt Tam I am View Post
It seems harder than it is. 10 + minutes,and no more worries in the back of your mind.
So easy, a caveman could do it.
__________________
GaleForce is offline  
Old 11-14-2012, 03:38 PM   #15 (permalink)
Base Member
 
Lucky1charm's Avatar
 
Join Date: Nov 2012
Location: Delaware
Posts: 8
Drives: 09 370z Tour sport
Rep Power: 13
Lucky1charm is on a distinguished road
Default

Just had mine replaced last week. 2009 Touring Sport, failed at 23,000 miles. $1,100 to repair. Called Nissan, they would not admit there is a problem with the part and would not help with repairs. I also filed a complaint with the NHTSA.
Lucky1charm is offline  
Closed Thread

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Steering lock failure Terrace Canada 52 06-16-2013 09:32 PM
[WTB] steering lock assembly bfowlzr33 Parts for sale (Private Classifieds) 7 11-19-2012 01:52 PM
Steering Lock Elimination Vince Exterior & Interior 38 05-18-2012 10:43 AM
Steering lock repair fritz DIY Section (Do-It-Yourself) 38 02-22-2012 09:30 PM
steering wheel lock rosankyslim Exterior & Interior 4 01-19-2012 03:43 PM


All times are GMT -5. The time now is 03:59 AM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2025, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.0 PL2