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So I looked at mine at lunch and it has a B What does this mean, that they switched out my part for an old used one??
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#4 (permalink) |
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Check sabi's profile...
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#8 (permalink) |
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Mine died last Thursday, took the tech most of Friday to diagnose. Replacement part was ordered "overnight" on Friday... and yesterday morning the SA told me the part was backordered and that the ETA is a month. UGH! Contacted Nissan and asked why a recall or at least a TSB hasn't been issued yet (and ragged on them for not having more replacements in the pipeline) - no response yet.
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#9 (permalink) | |
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#10 (permalink) |
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thanks onzedge - yeah I'd not registered until i googled the problem and this thread came up!
BTW I actually got a voicemail from Nissan Consumer Affairs a short while ago in response to my email, the guy needs to collect part number, order number, etc - not sure why he didn't just contact the dealer ![]() Oh and just got the following email: Thank you for contacting Nissan North America, Inc. regarding the backordered part for your 2009 Nissan 370Z. We apologize for any inconvenience this situation may have caused you. So that we may expedite your concern and provide you the best service, please send us the following additional information: * Part name * Part number * Date the part was ordered * Order number * Date when the vehicle became inoperable * Location of the vehicle You may send this information to us in writing or you are welcome to call Nissan Consumer Affairs at 1-800-647-7261 and provide the information over the phone. File # (removed) has been created to document your concern. Please reference this file number when you write or call. When we receive the requested information from you, we will forward your file to a Regional Specialist for individual handling. Thank you again for contacting us and allowing us the opportunity to be of assistance. Sincerely, Nissan North America, Inc. |
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#11 (permalink) | |
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#12 (permalink) | |
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#13 (permalink) |
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oh man..they told me last night same thing.."overnighted" probably goin to get a phone call today and say the same thing that its on backorder!
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