She's Dead, Jim

rli2bcz · 01-22-2012, 01:33 PM

Same thing happen to me a few weeks ago...

waaaasabi · 01-22-2012, 02:55 PM

Quote:

Originally Posted by kenchan

Waaaaaaaasabi- we're just trying to understand the situation. Over oilling is likely on the earlier recall but I don't think nissan's supplier completely understands the problems.

I noted this in the diy already.

Quote:

Originally Posted by onzedge

Scotty in Star Trek III stated that "The more you overtake the plumbing, the easier it is to stop up the drain". It could very well be that it is simply a bad design with too many moving parts/interfaces. Why else would Nissan simply eliminate the lock entirely in the 2012 models?

Ken, I wasn't necessarily trying to insinuate that the issue was purely isolated to an electrical or oil symptom, and I know that you were not postulating that either - sorry if I came across as such. I have your DIY open in another tab (amongst a hundred other ones), but haven't been able to thoroughly peruse it. I've only scrolled through to see the pics and get a general idea of how to replace the defective unit, but I'll read through it more carefully tonight. Also, you can just call me 'sabi'

Onzedge, Nissan's decision to completely eliminate the part in the 2012 model (is that verified?) is more insult to the injury - it means that they're likely aware of the issue...

kenchan · 01-22-2012, 03:52 PM

Quote:

Originally Posted by onzedge

My car was not on a battery charger and I was only gone for 5 days total. I do not think any of my guys messed with the Z -- they know better. Besides, we changed the locks and codes.

hahaha!!

yah, prior to the 5 days was the car getting nice distance drives? seems 20-25miles does not charge the battery to full per the length it takes my battery manager to float vs after a nice weekend drive which only takes a few min for it to float.

im just wondering.

these batteries have memory and once it looses a full charge max charge keeps falling unless you float it again using the battery manager...or just dies eventually.

sabi- we're cool.

i want to see if we can find a pattern prior to failure.

onzedge · 01-22-2012, 03:55 PM

Quote:

Originally Posted by kenchan

hahaha!!

yah, prior to the 5 days was the car getting nice distance drives? seems 20-25miles does not charge the battery to full per the length it takes my battery manager to float vs after a nice weekend drive which only takes a few min for it to float.

im just wondering.

these batteries have memory and once it looses a full charge max charge keeps falling unless you float it again using the battery manager...or just dies eventually.

sabi- we're cool.

i want to see if we can find a pattern prior to failure.

Mr. Kenchan, My normal drive is about 1/2 hour twice per day. It is a combination of street and freeway.

Mike · 01-22-2012, 03:57 PM

everyone who has had the failure should report it to the NHTSA, this is one way to get a recall started.

https://www-odi.nhtsa.dot.gov/ivoq/index.cfm

onzedge · 01-22-2012, 03:57 PM

Quote:

Originally Posted by waaaasabi

Ken, I wasn't necessarily trying to insinuate that the issue was purely isolated to an electrical or oil symptom, and I know that you were not postulating that either - sorry if I came across as such. I have your DIY open in another tab (amongst a hundred other ones), but haven't been able to thoroughly peruse it. I've only scrolled through to see the pics and get a general idea of how to replace the defective unit, but I'll read through it more carefully tonight. Also, you can just call me 'sabi'

Onzedge, Nissan's decision to completely eliminate the part in the 2012 model (is that verified?) is more insult to the injury - it means that they're likely aware of the issue...

Mr. Sabi, It is not verified and I intend to ask around a bit this week. The service manager who told me this is a very straight shooter with many years experience and I have know him for a long time. So far, I am taking him at his word.

NCSUPACK09 · 01-22-2012, 06:39 PM

Wow, seems like a lot of people are experiencing problems with the wheel lock assembly. Mine actually went two weeks ago and I have been told that the part is on back order until 2 Feb. They have me driving an Altima Hybrid right now

kenchan · 01-22-2012, 07:26 PM

Quote:

Originally Posted by onzedge

Mr. Kenchan, My normal drive is about 1/2 hour twice per day. It is a combination of street and freeway.

Mr.onzedge- thanks for the info!

GaleForce · 01-22-2012, 07:44 PM

Quote:

Originally Posted by Mike

everyone who has had the failure should report it to the NHTSA, this is one way to get a recall started.

https://www-odi.nhtsa.dot.gov/ivoq/index.cfm

Good info. Maybe Mr.Kenchan can add the link to the original Sticky'd thread?

kenchan · 01-22-2012, 07:45 PM

mike already posted there.

GaleForce · 01-22-2012, 07:45 PM

Quote:

Originally Posted by NCSUPACK09

They have me driving an Altima Hybrid right now

Better than a kick to the nuts with golf shoes...

waaaasabi · 01-23-2012, 09:45 AM

Hey everyone, so below is a copy of the letter I intend to e-mail to several car sites/blogs. Ken, I linked to your DIY, hope you don't mind

Let me know what you think (i.e. tell me what I'm missing)! Thanks, guys!

[Work Address]

January 23, 2012

[Address]

To the staff of [insert publication name],

Hi, my name is David, and I’m writing to you today because I wanted to alert your publication to a serious issue that has been suddenly arising amongst many Nissan 370Z’s and in particular, the 2009 and early-2010 models. Many owners of such vehicles have reported experiencing the sudden inability to start their cars, and have had to tow their vehicles to dealerships; these failures have been cited as being related to a faulty steering lock mechanism in those earlier models. While dealers have replaced the faulty parts under warranty, those without warranty (and the warranties on 2009 models begin to expire this year) have been stuck with repair bills between $500-$1000. Even worse is that the replacement part is currently out of stock, with wait times varying between two to four weeks.

Upon further investigation, the 370Z community at “the370Z.com” discovered that the scope of the steering lock failure issue spread across several Nissan models, to include the GT-R, Maxima, and Altima. The GT-R received a voluntary service recall for the defective part, but none of the other vehicle models have had the same service notice, even though they share essentially the same part (the failure-prone steering lock mechanism in the 370Z, which was subject to the voluntary recall in the GT-R, is exactly the same part). The voluntary service recall cited an issue with the steering lock unit being “over-oiled” thus causing a failure in the electrical components of the mechanism.

As an owner of a 2009 Nissan 370Z myself, I’m highly concerned with this issue possibly afflicting my vehicle, but Nissan’s response to owners seeking clarification has been resigned to canned responses, telling owners to follow technical service bulletins for all servicing-related information. This is simply unacceptable. The part in question is not a wear-and-tear item by any means, and the fact that Nissan has made no public effort to raise awareness to a factory problem means that owners of Nissan vehicles may suddenly become stranded with a non-operable car. Even worse, Nissan has since removed the unit altogether on their 2012 370Z model, which suggests that they may be aware of the issue (note: this has not yet been fully verified by 2012 model owners, but was reported by a dealer).

Hopefully with your help, this issue will be brought to sufficient light so that owners of Nissan vehicles will be better aware of this potentially stranding issue, and Nissan will be forced to respond with better information – that way, we can all work towards finding a viable solution across multiple platforms. Thank you for your time and your consideration.

For more information on this issue, as it pertains to the Nissan 370Z, please see: DIY: Replace dreaded steering-lock on 2009s and early 2010s.

And, as it pertains to the Nissan GT-R, please see:
DIY Write Up: Steering Lock Fix - NAGTROC - The Nissan GT-R Owners Club

For the Nissan GT-R’s voluntary recall of the defective steering lock unit, please see the attached Nissan Service Bulletin, dated March 18, 2010, Reference #NTB10-025.

Sincerely,

David

onzedge · 01-23-2012, 09:55 AM

That is a well-written letter, Mr. Wasabi.

What can we do to help disseminate it?

waaaasabi · 01-23-2012, 10:00 AM

Quote:

Originally Posted by onzedge

That is a well-written letter, Mr. Wasabi.

What can we do to help disseminate it?

I'm going to send it off to Edmunds' Insideline, Jalopnik, and Autoblog. Feel free to e-mail those publications or to submit a quick tip to them regarding the issue; and if you want to copy the e-mail and shoot it to another site that I may have missed, let us know. Basically, if this issue/story gets enough momentum, someone is going to want to pursue it.

And one quick q: Was it verified that the problem Edmunds experienced was the same issue?

kenchan · 01-23-2012, 10:06 AM

sabi- sounds good. please put emphasis that the 370Z is using the exact part that was recalled on the GTR as known 'bad' parts: 48700-JF00A, 48700-JF00B.

why nissan did not 'drill deep and wide' to ensure other platforms were affected beats the hell out of me.

01-22-2012, 03:57 PM	#125 (permalink)
Mike The370Z.com Sponsor Join Date: Jun 2009 Location: Loganville, GA Posts: 5,944 Drives: 370z Rep Power: 2185	everyone who has had the failure should report it to the NHTSA, this is one way to get a recall started. https://www-odi.nhtsa.dot.gov/ivoq/index.cfm __________________ NISSAN: 75 280Z / 86 300ZX GLL /87 Sentra SE / 03 350Z / 23 Z Porsche: 93 968 / 23 Macan GTS / 93 968

01-22-2012, 06:39 PM	#127 (permalink)
NCSUPACK09 Enthusiast Member Join Date: Jan 2010 Location: Somewhere Posts: 407 Drives: '10 370Z MB 6MT SP Rep Power: 15	Wow, seems like a lot of people are experiencing problems with the wheel lock assembly. Mine actually went two weeks ago and I have been told that the part is on back order until 2 Feb. They have me driving an Altima Hybrid right now __________________ 2010 Base 370z Magnetic Black 6MT SP Mods: Bone Stock

01-23-2012, 09:45 AM	#132 (permalink)
waaaasabi Enthusiast Member Join Date: Apr 2009 Location: New York City Posts: 491 Drives: '10 Civic (FG1) 5AT Rep Power: 17	Hey everyone, so below is a copy of the letter I intend to e-mail to several car sites/blogs. Ken, I linked to your DIY, hope you don't mind Let me know what you think (i.e. tell me what I'm missing)! Thanks, guys! [Work Address] January 23, 2012 [Address] To the staff of [insert publication name], Hi, my name is David, and I’m writing to you today because I wanted to alert your publication to a serious issue that has been suddenly arising amongst many Nissan 370Z’s and in particular, the 2009 and early-2010 models. Many owners of such vehicles have reported experiencing the sudden inability to start their cars, and have had to tow their vehicles to dealerships; these failures have been cited as being related to a faulty steering lock mechanism in those earlier models. While dealers have replaced the faulty parts under warranty, those without warranty (and the warranties on 2009 models begin to expire this year) have been stuck with repair bills between $500-$1000. Even worse is that the replacement part is currently out of stock, with wait times varying between two to four weeks. Upon further investigation, the 370Z community at “the370Z.com” discovered that the scope of the steering lock failure issue spread across several Nissan models, to include the GT-R, Maxima, and Altima. The GT-R received a voluntary service recall for the defective part, but none of the other vehicle models have had the same service notice, even though they share essentially the same part (the failure-prone steering lock mechanism in the 370Z, which was subject to the voluntary recall in the GT-R, is exactly the same part). The voluntary service recall cited an issue with the steering lock unit being “over-oiled” thus causing a failure in the electrical components of the mechanism. As an owner of a 2009 Nissan 370Z myself, I’m highly concerned with this issue possibly afflicting my vehicle, but Nissan’s response to owners seeking clarification has been resigned to canned responses, telling owners to follow technical service bulletins for all servicing-related information. This is simply unacceptable. The part in question is not a wear-and-tear item by any means, and the fact that Nissan has made no public effort to raise awareness to a factory problem means that owners of Nissan vehicles may suddenly become stranded with a non-operable car. Even worse, Nissan has since removed the unit altogether on their 2012 370Z model, which suggests that they may be aware of the issue (note: this has not yet been fully verified by 2012 model owners, but was reported by a dealer). Hopefully with your help, this issue will be brought to sufficient light so that owners of Nissan vehicles will be better aware of this potentially stranding issue, and Nissan will be forced to respond with better information – that way, we can all work towards finding a viable solution across multiple platforms. Thank you for your time and your consideration. For more information on this issue, as it pertains to the Nissan 370Z, please see: DIY: Replace dreaded steering-lock on 2009s and early 2010s. And, as it pertains to the Nissan GT-R, please see: DIY Write Up: Steering Lock Fix - NAGTROC - The Nissan GT-R Owners Club For the Nissan GT-R’s voluntary recall of the defective steering lock unit, please see the attached Nissan Service Bulletin, dated March 18, 2010, Reference #NTB10-025. Sincerely, David __________________ That's SOOOO not Raven! Last edited by waaaasabi; 01-23-2012 at 09:57 AM.

01-23-2012, 09:55 AM	#133 (permalink)
onzedge A True Z Fanatic Join Date: Apr 2010 Location: Battle Lake MN Age: 63 Posts: 183,964 Drives: 370Z 240Z Rep Power: 2684736	That is a well-written letter, Mr. Wasabi. What can we do to help disseminate it? __________________ Koni\|Swift\|Michelin\|Motordyne\|Berk\|RJM Performance\|Gates\|SPL\|Motul\|Technafit\|Ate Super Blue\|Hawk Tommy Kaira\|Momo\|Optima\|Hella\|Hotchkis\|Red Line\|ZSpeed\|Stillen\|B&M\|H&R

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01-22-2012, 01:33 PM	#121 (permalink)
rli2bcz Base Member Join Date: Apr 2010 Location: Las Vegas Posts: 237 Drives: Nissan 370z Rep Power: 15	Same thing happen to me a few weeks ago...

01-22-2012, 07:45 PM	#130 (permalink)
kenchan A True Z Fanatic Join Date: Aug 2009 Location: N/A Posts: 76,801 Drives: N/A Rep Power: 141520	mike already posted there.

01-23-2012, 10:06 AM	#135 (permalink)
kenchan A True Z Fanatic Join Date: Aug 2009 Location: N/A Posts: 76,801 Drives: N/A Rep Power: 141520	sabi- sounds good. please put emphasis that the 370Z is using the exact part that was recalled on the GTR as known 'bad' parts: 48700-JF00A, 48700-JF00B. why nissan did not 'drill deep and wide' to ensure other platforms were affected beats the hell out of me.