Stranded

neurocache · 12-19-2011, 02:50 PM

I'll definitely come hang out some time after I get this issue sorted.

The dealer is feeding me BS telling me it was a loose battery connection and a failing battery. My battery gauge read > 14V the morning of this incident and I know for a fact that my connections were tight. My lights, horn, and door locks were fully functional too. As a result, they want me to pay $500 for towing less $150, $100 for misdiagnosing, and 75% of the cost of a new battery even though I've heard the battery is under warranty for up to 36k miles. What I don't understand is why they would even cover any of the towing if it was just a battery that they claim is not under warranty.

kenchan · 12-19-2011, 03:04 PM

Quote:

Originally Posted by neurocache

I'll definitely come hang out some time after I get this issue sorted.

The dealer is feeding me BS telling me it was a loose battery connection and a failing battery. My battery gauge read > 14V the morning of this incident and I know for a fact that my connections were tight. My lights, horn, and door locks were fully functional too. As a result, they want me to pay $500 for towing less $150, $100 for misdiagnosing, and 75% of the cost of a new battery even though I've heard the battery is under warranty for up to 36k miles. What I don't understand is why they would even cover any of the towing if it was just a battery that they claim is not under warranty.

so they were able to start the car?

the battery guage when engine is running is only useful to see if your charging system is working or not.

this steering lock issue seems to occur more as the battery gets weaker on the 09's and some 10's (so far up to Oct09 build confirmed using old version steering lock RevB. old steering lock version + weaker battery = problem... it seems.),

KaienZ34 · 12-19-2011, 04:46 PM

Quote:

Originally Posted by neurocache

I'll definitely come hang out some time after I get this issue sorted.

The dealer is feeding me BS telling me it was a loose battery connection and a failing battery. My battery gauge read > 14V the morning of this incident and I know for a fact that my connections were tight. My lights, horn, and door locks were fully functional too. As a result, they want me to pay $500 for towing less $150, $100 for misdiagnosing, and 75% of the cost of a new battery even though I've heard the battery is under warranty for up to 36k miles. What I don't understand is why they would even cover any of the towing if it was just a battery that they claim is not under warranty.

What dearlership??

quagmire87 · 12-19-2011, 11:07 AM

That's good I have a good warranty also 7 years 120,000 miles. It paid itself already. Good luck with everything it just sucks that you have to drive that grandma sentra lol.

kenchan · 12-19-2011, 11:32 AM

werd. this can be a IPDM issue then?

the steering wheel lock issue is it will lock when engine turned off, and wont unlock on re-start attempt preventing the car from starting.

neurocache · 12-19-2011, 12:42 PM

Quote:

Originally Posted by kenchan

werd. this can be a IPDM issue then?

the steering wheel lock issue is it will lock when engine turned off, and wont unlock on re-start attempt preventing the car from starting.

I just read about the IPDM issues and it is definitely a possibility. In my case, the steering wheel didn't lock when I stopped the car but it was still displaying "LOCK" by the start button when I tried to restart it. I'm waiting to hear back from the dealership.

kenchan · 12-19-2011, 12:57 PM

when you guys run into either issue, try unlocking the steering column and abruptly move the steering up/down (bang on it at full up and bottom positions) to see if it would mechanically un-freeze the steering lock from its state.

it's wat edmunds did a while back on their GTR for their steering lock problem and for them it worked. i would still get that checked out though as it will most likely happen again.

kenchan · 12-19-2011, 05:39 PM

neurocache- send the bill to nissan usa and ask for reimbursement if your car is still under warranty.

buzzman3 · 12-19-2011, 07:05 PM

Quote:

Originally Posted by neurocache

Hey guys. I'm stuck in the middle of nowhere right now but have a few of my local friends keeping me company while waiting for the tow truck. My certified pre-owned Z will not start. My steering wheel didn't lock when I turned the engine off so I can't even get the electronics to come on by pressing the start button briefly. Someone told me there is a toggle switch by the break pedal to reset it but I can't find anything. Any help locating this switch would help me so I can at least get my windows up before dropping it off at the dealship.

What year is your Z?

KaienZ34 · 12-19-2011, 08:50 PM

I think he has an 09 Z.

12-19-2011, 08:50 PM	#10 (permalink)
KaienZ34 A True Z Fanatic Join Date: Oct 2009 Location: LA. not L.a. Posts: 21,652 Drives: Z34 Tour/Sport Rep Power: 178	I think he has an 09 Z. __________________ *"These Violent Delights Have Violent Ends"* http://www.the370z.com/members/kaienz34-albums-z34.html

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12-19-2011, 02:50 PM	#1 (permalink)
neurocache Base Member Join Date: Apr 2011 Location: Louisiana Posts: 10 Drives: 09 370Z Silver 6spd Rep Power: 15	I'll definitely come hang out some time after I get this issue sorted. The dealer is feeding me BS telling me it was a loose battery connection and a failing battery. My battery gauge read > 14V the morning of this incident and I know for a fact that my connections were tight. My lights, horn, and door locks were fully functional too. As a result, they want me to pay $500 for towing less $150, $100 for misdiagnosing, and 75% of the cost of a new battery even though I've heard the battery is under warranty for up to 36k miles. What I don't understand is why they would even cover any of the towing if it was just a battery that they claim is not under warranty.

12-19-2011, 11:07 AM	#4 (permalink)
quagmire87 Enthusiast Member Join Date: Oct 2009 Location: chicago illinois Posts: 428 Drives: 09 370z Bs Mt Rep Power: 16	That's good I have a good warranty also 7 years 120,000 miles. It paid itself already. Good luck with everything it just sucks that you have to drive that grandma sentra lol.

12-19-2011, 11:32 AM	#5 (permalink)
kenchan A True Z Fanatic Join Date: Aug 2009 Location: N/A Posts: 76,801 Drives: N/A Rep Power: 141522	werd. this can be a IPDM issue then? the steering wheel lock issue is it will lock when engine turned off, and wont unlock on re-start attempt preventing the car from starting.

12-19-2011, 12:57 PM	#7 (permalink)
kenchan A True Z Fanatic Join Date: Aug 2009 Location: N/A Posts: 76,801 Drives: N/A Rep Power: 141522	when you guys run into either issue, try unlocking the steering column and abruptly move the steering up/down (bang on it at full up and bottom positions) to see if it would mechanically un-freeze the steering lock from its state. it's wat edmunds did a while back on their GTR for their steering lock problem and for them it worked. i would still get that checked out though as it will most likely happen again.

12-19-2011, 05:39 PM	#8 (permalink)
kenchan A True Z Fanatic Join Date: Aug 2009 Location: N/A Posts: 76,801 Drives: N/A Rep Power: 141522	neurocache- send the bill to nissan usa and ask for reimbursement if your car is still under warranty.