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FWIW, their reply to my email on the matter is below. I thought no harm in asking for a recall or tsb -- after all they can just say "no".
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A True Z Fanatic
Join Date: May 2010
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FWIW, their reply to my email on the matter is below. I thought no harm in asking for a recall or tsb -- after all they can just say "no".
Anywho... October 12, 2011 File # 7283034 Thank you for taking the time to personally contact us. After reviewing your comments, we will need to do some further research to be able to adequately address your issue. Please allow us an additional five to seven days to meet with the appropriate experts at Nissan and we will have a detailed response back to you within that time frame. If we can be of additional assistance in the meantime, please contact us at 1-800-647-7261. At Nissan, we are committed to a high level of customer service. Sincerely, Nissan North America Karina Eraldo Consumer Affairs Representative Nissan Consumer Affairs From: nnaconsumeraffairs@nissan-usa.com Sent: Monday, October 10, 2011 05:32 AM To: NNA Consumer Affairs Subject: Nissan Products comments : I understand that the 2012 370Z models will be equipped with oil coolers standard. That's great for new customers, as this motor has a persistent problem with running at higher than ideal oil temps, even in normal driving conditions. Nissan needs to make the oil cooler available to owners who bought their car 2009-2011 (at minimum to those who are still under their drivetrain warranty). The oil cooler should be offered either as part of a recall or TSB, with the parts and labor either waived or greatly discounted, and protected under the customer�s remaining drivetrain warranty. You will be hearing similar suggestions from thousands of owners -- take this seriously and do what is right for your loyal customers.
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