Dealer Scam? Need advise.

Zaggeron · 07-14-2010, 08:26 PM

Wait until you talk to the dealer. In person -- with your signed purchase receipt. Use the threat of the BBB as a last choice solution. Try in good faith to resolve this with the dealer in person before you do much anything else. A phone call is OK, but an in person visit with all the documentation will prove much more effective.

ProfessorDave · 07-14-2010, 08:42 PM

Around here you can sue, in small claims court (i.e., low court cost), for treble damages if you can prove fraud. Having a signed sales agreement indicating you paid your 1k and being told that there is no record sounds like fraud to me.

PapoZalsa · 07-14-2010, 08:50 PM

Quote:

Originally Posted by Zaggeron

Wait until you talk to the dealer. In person -- with your signed purchase receipt. Use the threat of the BBB as a last choice solution. Try in good faith to resolve this with the dealer in person before you do much anything else. A phone call is OK, but an in person visit with all the documentation will prove much more effective.

They already told him " I see you in court". Did the dealer try to resolve the issue in good faith, NO! What type of customer service is that?

zZSoCalZz · 07-14-2010, 08:53 PM

Quote:

Originally Posted by PapoZalsa

They already told him " I see you in court". What type of customer service is that?

Yeah it's a threat not a way to try to resolve an issue.

07-14-2010, 08:26 PM	#1 (permalink)
Zaggeron A True Z Fanatic Join Date: Jan 2010 Location: Austin, TX Posts: 1,951 Drives: '10 370ZR '13 BRZ Rep Power: 20	Wait until you talk to the dealer. In person -- with your signed purchase receipt. Use the threat of the BBB as a last choice solution. Try in good faith to resolve this with the dealer in person before you do much anything else. A phone call is OK, but an in person visit with all the documentation will prove much more effective. __________________ 2010 Platinum Graphite 370z Roadster:Touring/Sport 2013 Subaru BRZ Limited

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07-14-2010, 08:42 PM	#2 (permalink)
ProfessorDave A True Z Fanatic Join Date: Jul 2010 Location: Scranton, PA Posts: 1,580 Drives: In the fairway Rep Power: 21	Around here you can sue, in small claims court (i.e., low court cost), for treble damages if you can prove fraud. Having a signed sales agreement indicating you paid your 1k and being told that there is no record sounds like fraud to me.