Dealer Scam? Need advise.

Zaggeron

a couple of phone calls with the credit collection department of a given dealership is not necessarily representative of the dealer in general. On the phone she can't tell what the hell is going on ... somebody either told her or wrote it down somewhere that you owe the money -- you say you don't. This is a dead end. I think you should go down to the dealership and talk to the manager. Show him your purchase papers. Have him tell you the name of the salesman who sold you the car and the finance employee you closed the deal with. Assume it was an honest mistake. Ask the manager to help straighten it out. If at some point the manager says "sorry, we can't help you. You owe the money". Then the negotiation has ended and you pursue other options.

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2010 Platinum Graphite 370z Roadster:Touring/Sport
2013 Subaru BRZ Limited

dope

Just want to add to this point. From my experience, collection agencies don't really care if whoever they're collecting for is wrong or not. Their goal is to just get the money and that's it. You'd have to talk to the dealership and get things resolved with them to have the collection agency off your back.