My Unfortunate Issues with Z1Motorsports.

zguynate

I've ordered a few things through Z1 in the past and haven't had any issues personally. A friend of mine ordered a Z1 clutch/flywheel combo and he received a DE flywheel for his 370 lol, but they did a good job in correcting the issue.

As far as shipping woes go, Z1 has a pretty big catalog to choose from and they ship out a lot of product on a daily basis. Mistakes are going to happen, but you know that.

I would call up there and talk to Joel, Rod, Spencer, or Jon. They have always been pretty pleasant to deal with in my experience.


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2009 370z touring w/sports package

k67p67

Customer service is a higher priority for me than even price. I was about to pull the trigger on an oil cooler kit from Z1 but have changed my mind as a result of this thread. In the real world , stuff happens. The foundation of a company's reputation is based on how well it treats those customers which are the reason for its very existence. Some companies think that there are no consequences for inadequate or indifferent customer service. In this age of social media, I beg to differ.

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SOLD2017 370Z Nismo Tech 6MT PART OUT IN PROGRESS
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