major issue with AEROJACKET.... anyone heard from them lately or had similar issue??

mrcoolguyface · 02-17-2016, 08:13 AM

Never saw this, wish I had...

I Ordered a duckbill on January 6th, the wait begins lol.
I sent an email to AJ on 01/25/2016 and received a response a few hours later. The response was undoubtedly erroneous, but a response none the less.

Their response read as follows.

"going out this week, and once ups pick up the tracking will be send to your email
thank you"

No further communication from them since. I also emailed them on 2/3 and 2/11 and this morning... No responses since.

tonythetiger · 02-17-2016, 02:11 PM

Quote:

Originally Posted by neveucd

Depends on the damage, but yes most reputable body shops can repair fiber glass. You should have checked and rejected the shipment when it got to you, and turn the truck right back around to them. That way you wouldn't have to come out of pocket to return the damaged one. I guess lesson learned. I guess the alternative option is to wait for them to send a new bumper/truck and put the damaged one on that truck.....but we all know how that's going to go. They will likely wait it out, to just before your claim expires.

yeah the sad thing is I wasnt home when they delivered it so couldnt really do anything about that. this guy should not do any business

birdman71 · 02-10-2016, 02:48 PM

Can't say much more about it. If you guys bought it on a Credit Card dispute the charge and have it refunded. I'd do everything that they said above though. That's all you can do. Eventually you will get your money back or a part from AJ. That seems to be the only way to reason with Rich now.

blak max · 02-15-2016, 08:13 PM

They said on the 5th that my stuff was picked up that day (and I'd be contacted min)but I haven't gotten any contact from the shipping company

Pauly Z · 02-16-2016, 11:04 AM

This is really messed up!! I just sent a fb message to Aerojacket stating that I was interested in the DF1 Diffuser. I received a message back from them within 10 minutes. Seems like they are quick to take your money but could give two sh*** about you after that. I am glad I saw this before pulling the trigger.

Pauly Z · 02-16-2016, 12:52 PM

So is Fly 1 still reputable?

Sent from my SM-N920V using Tapatalk

Zbrah · 02-16-2016, 03:21 PM

If you paid for something and not getting a tracking number or any responses to your messages after a couple weeks . FILE A DAMN PAYPAL claim already! They can still process your shipment but at least that should get their attention, and you are guaranteed to a refund via PayPal if it doesn't shipped. It's common sense guys!

axmea? · 02-18-2016, 01:28 PM

I feel sick to my stomach reading all this. I have not had any bad experience with Aerojacket and really wish him the best so he can get out of this deep hole he is in. Sorry to all of you who had a disastrous experience and hope he remedies this for you.

02-17-2016, 08:13 AM	#1 (permalink)
mrcoolguyface Track Member Join Date: Sep 2011 Location: Philadelphia Posts: 553 Drives: 15 Nissan 370Z GM M6 Rep Power: 15	Me too Never saw this, wish I had... I Ordered a duckbill on January 6th, the wait begins lol. I sent an email to AJ on 01/25/2016 and received a response a few hours later. The response was undoubtedly erroneous, but a response none the less. Their response read as follows. "going out this week, and once ups pick up the tracking will be send to your email thank you" No further communication from them since. I also emailed them on 2/3 and 2/11 and this morning... No responses since. birdman71 likes this. __________________ [B] [PROJECT VERONIKA][Sport][K&N-Typhoons][Matte black vinyl roof wrap][MODSHACK inspired custom phone mount][GTR Red button] [F.I. CBE][F.I. NR-TP]

02-10-2016, 02:48 PM	#3 (permalink)
birdman71 A True Z Fanatic Join Date: Apr 2015 Location: Los Angeles, CA Posts: 1,579 Drives: People Crazy! Rep Power: 41	Can't say much more about it. If you guys bought it on a Credit Card dispute the charge and have it refunded. I'd do everything that they said above though. That's all you can do. Eventually you will get your money back or a part from AJ. That seems to be the only way to reason with Rich now. __________________ *Birdman's Build:* Powerhouse Amuse/ Nismo/ Eibach/ ACT/ Tommy Kaira/ Avant Garde/ Fast Intentions/ Project Kics/ Fly 1 Motorsports/ EVO-R/ Z1 Motorsports/ Weber Sports/ Zoom/ Zele Japan

02-15-2016, 08:13 PM	#4 (permalink)
blak max Enthusiast Member Join Date: Apr 2014 Location: CFL Posts: 476 Drives: Ls swapped 370z Rep Power: 3370	They said on the 5th that my stuff was picked up that day (and I'd be contacted min)but I haven't gotten any contact from the shipping company __________________ LS 370Z ~ Fueled Racing ~ CSF radiator ~ Vis Racing ~ Braum Racing ~ SPLparts~ Vossen~Odessey Battery

02-16-2016, 11:04 AM	#5 (permalink)
Pauly Z Base Member Join Date: Apr 2014 Location: Sylvester, Ga. Posts: 197 Drives: '10 370Z 7AT Rep Power: 12	This is really messed up!! I just sent a fb message to Aerojacket stating that I was interested in the DF1 Diffuser. I received a message back from them within 10 minutes. Seems like they are quick to take your money but could give two sh*** about you after that. I am glad I saw this before pulling the trigger. neveucd and birdman71 like this.

02-16-2016, 12:52 PM	#6 (permalink)
Pauly Z Base Member Join Date: Apr 2014 Location: Sylvester, Ga. Posts: 197 Drives: '10 370Z 7AT Rep Power: 12	So is Fly 1 still reputable? Sent from my SM-N920V using Tapatalk __________________ Custom Air to Air Stillen SC Setup, CJM S-1S FRS, ID1000 Injectors, Aeromotive 340 Stealth Pump, Test Pipes, Topspeed Exhaust, Z1 Oil Pan Spacer, Swift Springs, Adjustable Rear Camber Arms, 20 and 25mm Spacers, Custom Gauges, and Ecutek

02-16-2016, 03:21 PM	#7 (permalink)
Zbrah A True Z Fanatic Join Date: May 2013 Location: The370Z.com Posts: 4,956 Drives: 370Z Rep Power: 5453	If you paid for something and not getting a tracking number or any responses to your messages after a couple weeks . FILE A DAMN PAYPAL claim already! They can still process your shipment but at least that should get their attention, and you are guaranteed to a refund via PayPal if it doesn't shipped. It's common sense guys! neveucd and birdman71 like this. __________________

02-18-2016, 01:28 PM	#8 (permalink)
axmea? A True Z Fanatic Join Date: Apr 2012 Location: SoCal Posts: 6,243 Drives: WELL ZED PW 6MT Rep Power: 53242	I feel sick to my stomach reading all this. I have not had any bad experience with Aerojacket and really wish him the best so he can get out of this deep hole he is in. Sorry to all of you who had a disastrous experience and hope he remedies this for you. __________________ >MyZ's Album< NISMO Convert/ECUTEK/Takeda CAI/F.I. HFC NR CB Carbon/F.I. 34 Row Oil Cooler/4.08 Final Drive /Powertrix+Swifts/Hotchkis/SPL/Whiteline/TWM/Zoom Engineering/EVO-R/AeroJacket Vented CF Fenders + CF Spoiler/Avant Garde-WORK/NST/Morimoto Halo/STi Clear Lenses/Carbon Signal Automotive/RJM Performance/ZSpeed Clutch Flywheel CSC delete

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
A/C issue	angelmanuel	Engine & Drivetrain	6	01-31-2015 10:43 AM
Issue with my Z	Highway	Nissan 370Z General Discussions	6	06-01-2014 03:26 PM
major issue with V-leds parking light LEDS	darkseed	Exterior & Interior	8	03-26-2010 12:59 PM
Another look at possible oil issue...	ZKindaGuy	Nissan 370Z General Discussions	11	08-18-2009 12:25 AM