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major issue with AEROJACKET.... anyone heard from them lately or had similar issue??

Originally Posted by neveucd Oh and it turns out Aerojacket sent Paypal a bogus tracking number, so they contacted them again. really? Daaaaaaaaamn

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Old 01-12-2016, 11:13 AM   #121 (permalink)
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Originally Posted by neveucd View Post
Oh and it turns out Aerojacket sent Paypal a bogus tracking number, so they contacted them again.
really? Daaaaaaaaamn
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Old 01-12-2016, 11:31 AM   #122 (permalink)
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From what I've experienced with any body parts from fly1 to aerojacket a 3-4 month wait is to be expected. I just forget I even ordered them or it will eat at me every time a week goes by and I still have thousands of dollars floating around out there. Haha
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Old 01-12-2016, 11:49 AM   #123 (permalink)
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From what I've experienced with any body parts from fly1 to aerojacket a 3-4 month wait is to be expected. I just forget I even ordered them or it will eat at me every time a week goes by and I still have thousands of dollars floating around out there. Haha
I'm waiting on a CF SS hood and CF RS1 Fenders from Fly1 right now haha coming up on a month and a half or so and I should be picking up next week or so though. Then again when they are shipping it after getting it its a different story haha, I'm local to both Aerojacket and Fly1 Motorsports. Still have to forget about ordering the stuff sometimes though like your were saying

As for Aerojacket sending a bogus tracking number, that's bad form and I, personally or business-like, do not support Rich's decisions at this point
I've tried contacting him via text and called him and the first time, even tried to see if he would take an order for an answer and nothing. So I don't know what else I can do at this point. Even drove by the shop sometimes during my lunch break to see if their garage is open and they have it closed, even during the day. Do not know if they are keeping it closed on purpose or they are just literally aren't there. I haven't heard of them moving. I know Fly1 Motorsports recently moved from Gardena, CA to La Habra, CA but that's a different story. I would let paypal take your claims the way they do process them. Seems like the only rational way at this point.

Sorry guys
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Old 01-12-2016, 11:53 AM   #124 (permalink)
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At least fly 1 sort of keeps in contact at least enough for me not to be concerned. I should be getting my fenders this week. I ordered them sept 28. But we have had SEMA and a bunch of holidays between that time
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Old 01-12-2016, 11:59 AM   #125 (permalink)
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Yea there's absolutely no reason to justify Aerojacket lying to the customer (me) for the past two months regarding my bumper being shipped and then providing a tracking number to paypal as part of a claim investigation that doesn't even work. I think they are just wasting time until the claim period elapses or keeps getting extended. Paypal pushed it out another week for AJ to respond with a new one. This is stupid. I don't even bother contacting them directly anymore.


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Old 01-12-2016, 12:02 PM   #126 (permalink)
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Default major issue with AEROJACKET.... anyone heard from them lately or had similar ...

I waited two months or less when dealing with Fly1 regarding my rear bumper shipment, and Lohit was constantly keeping me informed (and that's with returning one that wasn't to the quality I wanted). Only reason I didn't go that route, was because of price. I know where I f'ed up now.


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Old 01-12-2016, 12:32 PM   #127 (permalink)
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At least fly 1 sort of keeps in contact at least enough for me not to be concerned. I should be getting my fenders this week. I ordered them sept 28. But we have had SEMA and a bunch of holidays between that time
I know Lohit personally at Fly1 Motorsports and he is always spot on with everything, customer service, updates, and pics of quality if there are any imperfections as well.

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Originally Posted by neveucd View Post
I waited two months or less when dealing with Fly1 regarding my rear bumper shipment, and Lohit was constantly keeping me informed (and that's with returning one that wasn't to the quality I wanted). Only reason I didn't go that route, was because of price. I know where I f'ed up now.


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I guess the saying "You get what you pay for" is true. That's why after the okay experience with Aerojacket and my Type 3 CF Duckbill spoiler, I went with Fly1 from there on out.
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Old 01-12-2016, 01:49 PM   #128 (permalink)
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I may be in the same boat
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Old 01-12-2016, 02:18 PM   #129 (permalink)
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Originally Posted by blak max View Post
I may be in the same boat
What they get you for Max? File a Paypal claim yet?
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Old 01-12-2016, 02:42 PM   #130 (permalink)
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well my situation is a little different. Ive taken them on as a sponsor. I ordered parts and had a fuji bumper dropped off to them to have everything shipped over to me on the eastcoast .. communication slowed down and may have stopped
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Old 01-12-2016, 02:49 PM   #131 (permalink)
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well my situation is a little different. Ive taken them on as a sponsor. I ordered parts and had a fuji bumper dropped off to them to have everything shipped over to me on the eastcoast .. communication slowed down and may have stopped
Well as a sponsored car they'll probably be willing to work with you still and stuff, but with all this BS that has arose, it could be taking a lot longer than suspected. I would definitely keep trying Rich in your situation though. If you need me to make a stop at the Aerojacket shop for you let me know. I am local to them and could handle parts for you if you don't trust Aerojacket from what you have read.

What makes me trustworthy compared to Aerojacket which is a business, well I've probably helped out with this mess on this forum more than Aerojacket will at this point with sending fake Tracking numbers. Plus I have picked up and shipped a couple things for people already. Got there safe and sound. Have another one this weekend on Saturday. Going to pick up front camber arms for another forum member and shipping them for him. The buyer is willing to pay shipping, its not like money is coming out of my pocket, but I'll always do what I can to help especially if someone is out of state. Already made a couple trips by the shop to see if their garage is open but no success yet.

Just let me know if you need me to run by the shop for your or anything like that Max.
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Old 01-12-2016, 02:58 PM   #132 (permalink)
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k thanks. i sent them another e-mail.. i ordered Dec 4th
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Old 01-12-2016, 03:08 PM   #133 (permalink)
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k thanks. i sent them another e-mail.. i ordered Dec 4th
No problem brotha,
I ordered 2 CF parts from Fly1 Motorsports on Dec. 2nd and am still waiting on those so I don't know how close to completion they are for you yet if you ordered Dec 4th. Although I am expecting parts for pickup either next week or the week after.


Just keep me updated.
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Old 01-12-2016, 03:54 PM   #134 (permalink)
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Originally Posted by neveucd View Post
Oh and it turns out Aerojacket sent Paypal a bogus tracking number, so they contacted them again.
These guys are ridiculous!!!!
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Old 01-12-2016, 04:11 PM   #135 (permalink)
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It disappeared from my initial my account page, but if you go to help, you'll see resolution center at the very bottom. If they filed it, it'll be listed there.



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I just checked my PayPal account for the resolution center for an open claim and there's nothing there ..... Even PayPal screwed me, this nightmare won't end.
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