major issue with AEROJACKET.... anyone heard from them lately or had similar issue??

birdman71 · 01-12-2016, 12:32 PM

Quote:

Originally Posted by ka24king

At least fly 1 sort of keeps in contact at least enough for me not to be concerned. I should be getting my fenders this week. I ordered them sept 28. But we have had SEMA and a bunch of holidays between that time

I know Lohit personally at Fly1 Motorsports and he is always spot on with everything, customer service, updates, and pics of quality if there are any imperfections as well.

Quote:

Originally Posted by neveucd

I waited two months or less when dealing with Fly1 regarding my rear bumper shipment, and Lohit was constantly keeping me informed (and that's with returning one that wasn't to the quality I wanted). Only reason I didn't go that route, was because of price. I know where I f'ed up now.

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I guess the saying "You get what you pay for" is true. That's why after the okay experience with Aerojacket and my Type 3 CF Duckbill spoiler, I went with Fly1 from there on out.

blak max · 01-12-2016, 01:49 PM

I may be in the same boat

birdman71 · 01-12-2016, 02:18 PM

Quote:

Originally Posted by blak max

I may be in the same boat

What they get you for Max? File a Paypal claim yet?

blak max · 01-12-2016, 02:42 PM

well my situation is a little different. Ive taken them on as a sponsor. I ordered parts and had a fuji bumper dropped off to them to have everything shipped over to me on the eastcoast .. communication slowed down and may have stopped

birdman71 · 01-12-2016, 02:49 PM

Quote:

Originally Posted by blak max

well my situation is a little different. Ive taken them on as a sponsor. I ordered parts and had a fuji bumper dropped off to them to have everything shipped over to me on the eastcoast .. communication slowed down and may have stopped

Well as a sponsored car they'll probably be willing to work with you still and stuff, but with all this BS that has arose, it could be taking a lot longer than suspected. I would definitely keep trying Rich in your situation though. If you need me to make a stop at the Aerojacket shop for you let me know. I am local to them and could handle parts for you if you don't trust Aerojacket from what you have read.

What makes me trustworthy compared to Aerojacket which is a business, well I've probably helped out with this mess on this forum more than Aerojacket will at this point with sending fake Tracking numbers. Plus I have picked up and shipped a couple things for people already. Got there safe and sound. Have another one this weekend on Saturday. Going to pick up front camber arms for another forum member and shipping them for him. The buyer is willing to pay shipping, its not like money is coming out of my pocket, but I'll always do what I can to help especially if someone is out of state. Already made a couple trips by the shop to see if their garage is open but no success yet.

Just let me know if you need me to run by the shop for your or anything like that Max.

blak max · 01-12-2016, 02:58 PM

k thanks. i sent them another e-mail.. i ordered Dec 4th

birdman71 · 01-12-2016, 03:08 PM

Quote:

Originally Posted by blak max

k thanks. i sent them another e-mail.. i ordered Dec 4th

No problem brotha,
I ordered 2 CF parts from Fly1 Motorsports on Dec. 2nd and am still waiting on those so I don't know how close to completion they are for you yet if you ordered Dec 4th. Although I am expecting parts for pickup either next week or the week after.

Just keep me updated.

neveucd · 01-14-2016, 05:31 PM

The it's a miracle update: despite a non working tracking number, AJ finally came through and my bumper & lip showed up today in workable condition.

I guess all it takes is paypal claims harassment for a refund, as was previously stated. I'll close mine. Hope they can do the same for op.

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ZeroZ34 · 01-15-2016, 10:45 AM

Quote:

Originally Posted by neveucd

The it's a miracle update: despite a non working tracking number, AJ finally came through and my bumper & lip showed up today in workable condition.

I guess all it takes is paypal claims harassment for a refund, as was previously stated. I'll close mine. Hope they can do the same for op.

Sent from my iPhone using Tapatalk

Very nice, glad you got your parts!

birdman71 · 01-14-2016, 06:49 PM

I saw Rick at my shop 168 Motoring yesterday and talked to him a bit about missing orders for some friends of mine. He is still currently working on getting orders out to people from what I understand. Although this is happening slower than customers would like.
He is also very aware of this thread. Now that neveucd has received his bumper hopefully the OP will be receiving his parts here soon.

blak max · 01-30-2016, 11:13 PM

still trying to get my stuff.. i want to cancel and get my bumper

tonythetiger · 02-10-2016, 12:58 PM

A quick update on my order, I finally received my order however my front bumper was damaged from shipping. I requested another bumper but havnt heard anything from them. I really want my money back , honest truth areojacket just sucks with customer service

neveucd · 02-10-2016, 01:09 PM

Quote:

Originally Posted by tonythetiger

A quick update on my order, I finally received my order however my front bumper was damaged from shipping. I requested another bumper but havnt heard anything from them. I really want my money back , honest truth areojacket just sucks with customer service

I thought you got your Amuse bumper back in December! Did you just barely get around to checking it or did you reject the shipment back then or something else? This is exactly what happened to me, and it took them another 2-3 months to send another one. If you are still within the PayPal window, file a claim to escalate the issue asap. It will put them on notice, and PayPal will only give them a limited time to respond before deducting funds from their account. Email AJ pictures of the damage and keep record of all conversations. Spam their Facebook, email and PayPal with messages.

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tonythetiger · 02-16-2016, 03:09 PM

Quote:

Originally Posted by neveucd

I thought you got your Amuse bumper back in December! Did you just barely get around to checking it or did you reject the shipment back then or something else? This is exactly what happened to me, and it took them another 2-3 months to send another one. If you are still within the PayPal window, file a claim to escalate the issue asap. It will put them on notice, and PayPal will only give them a limited time to respond before deducting funds from their account. Email AJ pictures of the damage and keep record of all conversations. Spam their Facebook, email and PayPal with messages.

Sent from my iPhone using Tapatalk

I went ahead and file a claim. In order to get my refund back I have to ship out the bumper. Sooo looks like I have to spend more money on a bumper for shipping purposes.
I'd figure the cost of shipping the bumper would be a couple hundred dollars and Paypal states that a confirmation with signature at delivery is needed for full refund.
Greyhound would be the cheapest but does not deliver at the door. I was thinking of just getting it repaired, Do yall know if bodyshops can repair a crack bumper??

neveucd · 02-17-2016, 07:54 AM

Quote:

Originally Posted by tonythetiger

I went ahead and file a claim. In order to get my refund back I have to ship out the bumper. Sooo looks like I have to spend more money on a bumper for shipping purposes.
I'd figure the cost of shipping the bumper would be a couple hundred dollars and Paypal states that a confirmation with signature at delivery is needed for full refund.
Greyhound would be the cheapest but does not deliver at the door. I was thinking of just getting it repaired, Do yall know if bodyshops can repair a crack bumper??

Depends on the damage, but yes most reputable body shops can repair fiber glass. You should have checked and rejected the shipment when it got to you, and turn the truck right back around to them. That way you wouldn't have to come out of pocket to return the damaged one. I guess lesson learned. I guess the alternative option is to wait for them to send a new bumper/truck and put the damaged one on that truck.....but we all know how that's going to go. They will likely wait it out, to just before your claim expires.

01-12-2016, 01:49 PM	#2 (permalink)
blak max Enthusiast Member Join Date: Apr 2014 Location: CFL Posts: 476 Drives: Ls swapped 370z Rep Power: 3370	I may be in the same boat birdman71 likes this. __________________ LS 370Z ~ Fueled Racing ~ CSF radiator ~ Vis Racing ~ Braum Racing ~ SPLparts~ Vossen~Odessey Battery

01-12-2016, 02:42 PM	#4 (permalink)
blak max Enthusiast Member Join Date: Apr 2014 Location: CFL Posts: 476 Drives: Ls swapped 370z Rep Power: 3370	well my situation is a little different. Ive taken them on as a sponsor. I ordered parts and had a fuji bumper dropped off to them to have everything shipped over to me on the eastcoast .. communication slowed down and may have stopped __________________ LS 370Z ~ Fueled Racing ~ CSF radiator ~ Vis Racing ~ Braum Racing ~ SPLparts~ Vossen~Odessey Battery

01-12-2016, 02:58 PM	#6 (permalink)
blak max Enthusiast Member Join Date: Apr 2014 Location: CFL Posts: 476 Drives: Ls swapped 370z Rep Power: 3370	k thanks. i sent them another e-mail.. i ordered Dec 4th __________________ LS 370Z ~ Fueled Racing ~ CSF radiator ~ Vis Racing ~ Braum Racing ~ SPLparts~ Vossen~Odessey Battery

01-14-2016, 05:31 PM	#8 (permalink)
neveucd Enthusiast Member Join Date: Oct 2009 Location: Houston, TX. Age: 41 Posts: 457 Drives: 2009 Nissan 370z TT Rep Power: 16	The it's a miracle update: despite a non working tracking number, AJ finally came through and my bumper & lip showed up today in workable condition. I guess all it takes is paypal claims harassment for a refund, as was previously stated. I'll close mine. Hope they can do the same for op. Sent from my iPhone using Tapatalk DRFTR, Pintsize725, YzGyz and 1 others like this. __________________ GTM Stg. 2 TT\|\|F.I. CF 18" Res. CBE\|\|GTM 3" Downpipe \|\|Injen Cold Water Intakes\|\|UpRev\|\|Work Gnosis GS2\|\|Hankook\|\|Tein Monoflex\|\|Hawk\|\|Seibon\|\|Aero Jacket\|\|

01-14-2016, 06:49 PM	#10 (permalink)
birdman71 A True Z Fanatic Join Date: Apr 2015 Location: Los Angeles, CA Posts: 1,579 Drives: People Crazy! Rep Power: 41	I saw Rick at my shop 168 Motoring yesterday and talked to him a bit about missing orders for some friends of mine. He is still currently working on getting orders out to people from what I understand. Although this is happening slower than customers would like. He is also very aware of this thread. Now that neveucd has received his bumper hopefully the OP will be receiving his parts here soon. DRFTR and ZeroZ34 like this. __________________ *Birdman's Build:* Powerhouse Amuse/ Nismo/ Eibach/ ACT/ Tommy Kaira/ Avant Garde/ Fast Intentions/ Project Kics/ Fly 1 Motorsports/ EVO-R/ Z1 Motorsports/ Weber Sports/ Zoom/ Zele Japan

01-30-2016, 11:13 PM	#11 (permalink)
blak max Enthusiast Member Join Date: Apr 2014 Location: CFL Posts: 476 Drives: Ls swapped 370z Rep Power: 3370	still trying to get my stuff.. i want to cancel and get my bumper __________________ LS 370Z ~ Fueled Racing ~ CSF radiator ~ Vis Racing ~ Braum Racing ~ SPLparts~ Vossen~Odessey Battery

02-10-2016, 12:58 PM	#12 (permalink)
tonythetiger A True Z Fanatic Join Date: Oct 2010 Location: SA, TX Posts: 1,035 Drives: 10 Nissan 370z PG MT Rep Power: 193	A quick update on my order, I finally received my order however my front bumper was damaged from shipping. I requested another bumper but havnt heard anything from them. I really want my money back , honest truth areojacket just sucks with customer service __________________ KWV3/Eibach/StillenG3/FI CBE+LTH+34Row/Uprev/SPL/SouthBendSS/QuaifeLSD/4.08/TommyKaira/Status/VolkZE40/AP Radical BBK/Seibon/Amuse/VIS/Sparco/WorksBellGTC/RJM/Nismo

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