06-26-2013, 06:38 PM
|
#14 (permalink)
|
|
A True Z Fanatic
Join Date: Nov 2011
Location: Houston
Posts: 12,265
Drives: 2011 370ztt
Rep Power: 29539
|
Quote:
Originally Posted by cosmogirl
I cant say enough about gtm but on the flip side I worry about their customer service going down due to them being so busy all of the time working on new project in stuff. The only people I have ever spoken with there are Sam, Mike and Pablo so Iam hoping they will hire people in the near future so they will be able to take of their future customer who have vested in their company.. They already have almost 100 in their group buy for the new turbo setup they came out with and those people will need support in such... My car is almost setup and I hate calling them when I have a question but I have no choice and sam is getting harder and harder to reach....
|
Yeah, they need a couple more guys there. Phone is the only way to get in touch with them, and it can be hit and miss sometimes. I'm glad that the shop I had install my kit had done enough of them to be able to answer my questions. GTM's a good bunch of guys, and they make good stuff, but their communications are sometimes inadequate.
__________________
2011 MB Touring-Sport-6sp-Nav/GTM TT/FI TT TDX/JTran/Kosmic/Eibach/Hotchkis/SPC/CSF/RPS/SoThatsWhereAllMyMoneyWent
|
|
|
Similar Threads
12Likes
Threaded Mode
