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what should I say?
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#2 (permalink) | |
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A True Z Fanatic
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I would just explain the situation factually and see what they have to say. Just lay out "X happened, Y happened, Z happened" and let them respond. But it's a touchy situation. I've never dealt with something quite like this before. |
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#3 (permalink) | ||
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A True Z Fanatic
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![]() you want to make sure you are clear and to the point as well. also make sure you spell check and run it past one of those grammar nazis. the last thing you want to do is send them some mess because you were to heated to type correctly
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![]() 黒子 ('Kuroko') Project: SuperNova Owner/Operator and Lead designer @BlackGuard Aeroworks |
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#4 (permalink) |
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A True Z Fanatic
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Thanks guys heres what I have so far to "Dealer relations"
So a little background I'm 21 years old and I placed my first brand new vehicle order with Groove Subaru. Side history, is that I ordered a WRX impreza, and I am going to be making payments for 6 years on the car so I wanted it to be on a 2012 STI Limited. The dealer cancelled order and placed new order for me, they seemed annoyed that this caused delay in their operations or whatever the case may be. So we agreed to a great price, including window tint and clear bra. However, I found another foundation to apply the clear bra, tint, and buff the car all in one sitting for ALOT cheaper. So I contacted my salesman and sales manager at groove to ask, since the difference of the clear bra/tint would match my USAA price of the SPT exhaust around 800$, I asked if this could be done. Below in quotes is the response from the dealer and my correspondence. I AM extremely wary now of this whole thing and Subaru. This is what I sent to my representative Jessica of SOA: (SR #:1-1990833034) So I'm not getting a good vibe now. I have no clue what to do, if I should just give up, but here is what I relayed to my salesman. Granted I cancelled my WRX wagon order after two weeks, but here is the story. I should not be treated like this as a customer spending this much and ESPECIALLY ordering a more expensive vehicle!!! I am EXTREMELY worried as to what to do. I don't want my car damaged, driven past 4000 RPMS for break in wrong gasoline. I am really nervous now as to what I should do.
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#6 (permalink) | |
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A True Z Fanatic
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for the most part.. I agree.. did you send it already?
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![]() 黒子 ('Kuroko') Project: SuperNova Owner/Operator and Lead designer @BlackGuard Aeroworks |
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#7 (permalink) |
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A True Z Fanatic
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No I haven't...
Dealership being rude? Help? - Subaru Impreza WRX STI Forums: IWSTI.com Unless you wanted to COMPOSE one for me?
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#8 (permalink) | ||
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A True Z Fanatic
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__________________
Quote:
![]() 黒子 ('Kuroko') Project: SuperNova Owner/Operator and Lead designer @BlackGuard Aeroworks |
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#12 (permalink) | |
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A True Z Fanatic
![]() Join Date: Jul 2010
Location: Minot ND
Posts: 51,960
Drives: every day...
Rep Power: 214 ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() |
__________________
Quote:
![]() 黒子 ('Kuroko') Project: SuperNova Owner/Operator and Lead designer @BlackGuard Aeroworks |
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#15 (permalink) |
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A True Z Fanatic
Join Date: May 2009
Location: Denver CO
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I already told them two weeks ago I didn't want to do that and they said well finalize everything once we get an actual SHIP date of the car.
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